Trudy P Claspill Community Champion

Hello @Emma Hernandez Welcome to the Atlassian community. Based on the following change request, it seems like the list should display up to 100 entries. https://jira.atlassian.com/browse/JRACLOUD-83496

Oops! Yes, of course a smart value needs double-curly-braces while the JSON syntax needs single curly braces. Thanks, @Bill Sheboy !

Hello @Alexandria (Lexi) Codd It is not possible to specify an individual transition as the trigger for an Automation rule at this time. A work-around has been documented in this KB: https://confluence.atlassian.com/jirakb/how-to-use-transition-names-as-an-automation-trigger-1346245633.html

Hola @Jeison Paul Tarrillo Colchado El mensaje de error en la esquina inferior izquierda explica el motivo del problema. Los dos problemas que enumera tienen subtareas que no están en el estado Terminado. Para un problema en estado Terminado, todas las subtareas incluidas también deben estar en ese estado. ---…

Thank you for the additional information. I would still recommend that you add a condition to check the issue type of the trigger issue: And then all that remains is to add the Send Email action.

What type of project is the issue in? Get that information from the Type column of the View All Projects page under the Projects menu. You mentioned both "child" issues and "linked" issues. 1. Are you trying to prevent addition of child issues from the same project, or from other projects, or both? 2. Are you trying to…

Hola @Angel Salazar , 1. Puede utilizar una regla de automatización para crear automáticamente un problema basado en algún evento que ocurra en otro problema. Dentro de la regla puede copiar información del problema de origen al problema de destino. ¿Está familiarizado con las reglas de automatización? Puedes encontrar la…

Hello @[deleted] Your second and third images are for the Create Issue dialog. That dialog is not managed by the Issue Layout screen shown in your first image. Issue Layout manages the layout seen for issues that already exist. The layout of the Create Issue dialog is impacted by a few different things. The core of the…

Hello @Wayne Davies Welcome to the Atlassian community. Users who are Product Admins, Site Admins, or Organization Admins should be able to raise support cases. Users without one of those levels of administrator permissions will not be able to open support cases.

Hello @Jairo Muñoz Bolaños Automation rules cannot prevent an event from occurring. Rules can only react to an event that has already occurred, such as the creation of an issue link. An Automation Rule could react to such an event by undoing the event. Can you tell us more about the conditions under which you want this to…

Hello Christopher, The next things to check would be the value you are trying to assign to the variable, and how many issues are being returned by the Lookup Issues action. The smart value {{lookupIssues.size}} will tell you how many issues are in the result set. Your variable may not be getting set correctly because…

Hello @Richard Daniels Welcome to the Atlassian community. You did not add a tag to your post to tell us whether you are working with Jira Data Center or Jira Cloud. Which is it? Can you tell us the Type of project you're working with? Get that information from the Type column on the View All Projects page under the…

Hello @test-kb Welcome to the Atlassian community. I would add a Condition after the trigger to check if the trigger issue's Issue Type is Sub-task (or "Subtask" if this is for a Team Managed project). The Branch for Parent would run if the trigger issue is another Issue Type that could have a parent, like a Story with an…

Hello @Inés Ferrer Unfortunately branches do not necessarily execute in the sequential order in which they appear in a rule. Refer to https://confluence.atlassian.com/jirakb/in-the-automation-parallel-execution-of-the-branches-to-main-thread-can-produce-incorrect-unexpected-outcome-1115147731.html Subsequently, you second…

Hello @Allan MacDonald That is a known difference between Company Managed projects and Team Managed projects. For Company Managed projects there is a work around using custom fields and Automation Rules, or you can use a third party app like Adaptavist's ScriptRunner Behaviors app.…

Can you please provide screen images that show the entire rule and the details of the audit log for execution of the rule? I would also recommend that you use the Log action to print to the log the value of the smart value you're trying to use in the JSON.

Hello @Smitha Joseph Those are different fields. "Story Points" is a custom field created by Jira to support Company Managed Software projects. The other field may have be a custom field created by your Jira administrators. In you environment they may serve different purposes. You would need to talk to your Jira…

Hello @Kansai Hitoruna Welcome to the Atlassian community. Software development project templates are available only if you are accessing the Jira product vs the Jira Service Management product. If you have only the JSM product then you will have only the JSM project templates.

Hello @Naoki I don't believe there is currently an action to link a Jira issue to a Confluence age. Take a look at this for a native solution. https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271

Hello @Peter Degotardi Welcome to the Atlassian community. Reviewing this page https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ ...for the details on setting a Single-select Custom Field, you should use code like this: { "fields": { "customfield_12095" : { "value":…

The advantages and disadvantages of Team Managed projects are in the eye of the beholder and the Jira Admins. If you want to give your teams more autonomy to customize their projects to their own needs, then TM projects are better. Do you need to do cross project reporting? That is more difficult when you have Team Managed…

Hello @Allan MacDonald The visibility of the Epics is determined by the permissions of the user to view the project that contains the Epic. There is not a configuration option to hide Epics from a project except through the permissions allocated to users for that project. Also in a Team Managed project you can have a…

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Hello @Solaris_9 Welcome to the Atlassian community. Why are you setting newly released Versions to Archived? Why not set them to Released?

Hello @Johnson Selvaraj Welcome to the Atlassian community. I'm not sure I understand your question. Can you provide a screen image of the screen you are viewing and point out the data you want to remove?

Hello @Allan MacDonald List view is about listing issues, not other types of entities. Some of the differences between List View and Issues View: * In List View you can create issues. In Issues view you cannot create issues. * In List View the issues are nested hierarchically (Epics/Child Issues/Subtasks) and the…

Hello @Anca Popescu Welcome to the Atlassian community. That feature is not currently available. Boards do not currently have the capability to add group by options based on extending the issue type hierarchy as there could be any number of hierarchy levels. I have not been able to find a change request in Atlassian's…

Hola @Luis Carlos Gómez Mejía Deberá crear una regla que tenga un alcance de Proyecto múltiple y nombrar tanto el Proyecto 1 como el Proyecto 2 en el alcance del proyecto en la página Detalles de la regla para la regla. La regla que usted ha mostrado va por buen camino. Sólo necesita agregar una acción Comentar sobre el…

Thank you for that additional information. It appears that these steps align with these messages. Do you concur? Can you show us the details of the Create Variable action? Can you add a Log action after the Create Variable action, to print to the log field the value of {{LookupParent}}? Then try running the rule again and…

Subtasks cannot be in a different sprint from their parents. What purpose is served by using the Sprint field in the subtasks?