Trudy P Claspill Community Champion

Hello @tobias I am not having that experience with my Kanban boards (for Company Managed Software projects in Jira Cloud). Do you have any filters activated on your board?

Can you provide a screen image of your workflow diagram. In what way is it not letting your delete the open status? Do you get an error message?

Hello @Darlene Rose You marked my answer as Accepted. Does that mean that one of the items I suggested turned out to be the element sending the email?

Hello @Christopher D_Auria Welcome to the Atlassian community. What is the output in the Audit Log for execution of this rule? You are looking for another issue created by the same person, but in the CS project? In what project is the trigger issue for this rule created? If it is not the same project, have you set the rule…

Hello @Darlene Rose Besides automation rules an email could be sent by a post function in a workflow, or by a webhook that listens for events or is called by a workflow transition. Check for the presence of those.

Hello @Jill Moffitt Welcome to the Atlassian community. What version of the product are you using? In the Workflow diagram you should be able to click on the Create transition, then grab the dot at the arrow end of the transition, and drag the arrow end of the transition to another status.

Can you show us the Columns definition page for your board? Example:

@Victoria Vlad Where did you look in my.atlassian.com? You should a tab for Invoices on the Orders page. https://my.atlassian.com/billing/paidorders

Yes, thank you, that was what I was requesting. To iterate over a list of comma separated values you need to use the split function:

That is correct. There is nothing you can do natively in the Jira UI, without a third party app, to get a report of time per user, or get a list of the worklogs for just one user. Using the worklogAuthor field you could get the list of all issues against which a given user logged time. You could export that issue data with…

Hello @LaTasha Thompson Welcome to the Atlassian community. Can you provide more details about what you mean by the following? The tables seem to fall off the board after a certain period of time. We would like some of the columns to remain on the board. Do you mean that some of the issues/cards are disappearing from the…

Thank you for that additional information. Please show the details of the Branch step.

Hello @Angel Jira does not natively offer a report of time spent per user. If you don't want to acquire a third party app for that, you could use the Jira REST API and write your own code to extract the worklog information and parse through it to get the information per user.…

I apologize. I overlooked that you said you already have a Quick Filter in place. I have not found any configuration item native to Jira that would enable you to exclude subtasks, or "lock" a subtask hiding filter, on the Backlog view, while keeping the subtasks displayed on the board view. I have not found any change…

I'm glad I was able to help you. If your issue has been addressed, please consider clicking the Accept Answer button to mark your question as Solved. This helps people searching the community for answers find the posts with validated solutions.

Hello @Sawankumar Tak To be clear Automation rules cannot prevent the sending of Notifications. To prevent sending of Notifications you have to change the Notification configuration(s) for the project(s). How did you plan to use Automation Rules to achieve your goal? Here is a search of the Atlassian Marketplace for Jira…

Yes, downgrading to the Free tier does not impact the ability of customers to raise requests.

Hello @Amit Bisht With all JSM plans, including the Free plan, you can have an unlimited number of customers. However the Free plan allows you to have only 3 Agents. You would need to remove Agent access for two of your five people.

Hello @anju kohli Can you provide more information on exactly how you would calculate "progress"?

Hello @Zachary Howard What specific Automation limits are you hitting, and what automation rules have you configured when hitting those limits?

Hello @Christi Heatherly Welcome to the Atlassian community. You can add a Quick/Custom Filter to your board to hide the subtasks. You could activate the filter when viewing the Backlog, and deactivate the filter when viewing the board.

Hello @Sebastien Did the accepted answer on this Question solve your issue? If not then I suggest that you start a new Question for a discussion of your scenario, since your scenario is different ( creating from a Plan vs a Scrum board).

Thank you for the additional information. You can't set a User Picker field like Reporter to a display name. You need set it to the Atlassian account ID for that user.

Hello @Mauricio Santos I'm glad I could help you. Which of the items I mentioned was the cause? Please consider clicking on the Accept Answer button to mark your post as Solved, which helps others searching for answers find posts with validated solutions.

Hello @Curtis Ciolino Welcome to the Atlassian community. There are now screen images attached to your post. Please provide a screen images that shows the entire automation rule and the details of each step. Also, is this for a Jira Software/Business project or for a Jira Service Management project? If Jira…

I don't see any attachment with your response.

Hello @[deleted] You can execute a search for the issues from the View All Issue page and then Export the search results. The exported data will include dates and times for Date/Time fields such as Created, Updated, and Resolved.

Hello @CHRIS WYATT Yes Jira Data Center 9.4.x supports a Timeline feature through Advanced Roadmaps. https://confluence.atlassian.com/jirasoftwareserver0904/discover-advanced-roadmaps-for-jira-1188765828.html

Hello @Andriana Iacovou Welcome to the Atlassian community. Are you able to access the Epics by searching for them by their issue key? Do the Epic issues still exist or have they been deleted? For instance if they have been automatically moved to another project, then they may no longer display on the board and their links…

Hello @Inés Ferrer Welcome to the Atlassian community. When asking for help with an Automation rule, it will help us to help you if you provide the following: - screen images that show your entire rule - screen images that show the details of the steps where you are trying to set the data - the details in the Audit Log for…