Trudy P Claspill Community Champion

I recommend you delete the Lookup Issues action and instead put the JQL you are using there into the Scheduled trigger. You'll find a checkbox at the bottom of the trigger configuration. After you check that box you'll get a field for entering the JQL, and a checkbox below it. If you want to send the email every day until…

Thank you for the additional information. If you created the rule from within the Project Settings > Automation feature, then the scope is limited to that one project. The reason for the failure is that your use of Assignee as the recipient requires that an issue be "in context" in the rule. There are multiple ways to get…

If you want to get the information for just the current week you can use a filter like this: status WAS IN (comma separated list of your statuses) AFTER startOfWeek() BEFORE endOfWeek() https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#WAS-IN That will tell you all the issues in one of the specified…

Hello @Mohamed Saad Taha Yes, this is possible by using Workflow Properties. https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html Within each workflow in each project, identify the transitions where the Resolution value is set. Add to that transition the jira.field.resolution property,…

Hello @Vanessa Scherstrom When asking for help with an Automation rule that is not operating as expected it will help us help you more effectively if you provide the following: 1. Screen images that show your complete rule. 2. Screen images of the step details for any action, condition, or branch that is relevant to your…

Hello @Tom Brickell Welcome to the Atlassian community. Please show us: 1. a screen image of he details of the Condition step 2. the output in the rule Audit Log It could be that the rule is being triggered but the issues are not matching the condition. Also I notice that you said the summary contains "W-AR" and the…

That information is in the endpoint documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-search-get

Hello @Crystal Welcome to the Atlassian community. There is no native feature in Jira to set a background color for a column in a sprint board. Are you working with a Team Managed project or a Company Managed project? In a Company Managed project you could use the Card Colors native feature to change the card color for…

Perhaps it was caused by either: - a Level 0 issue, that had subtasks, being converted to an Epic - a Level 0 issue, that was a child of the Epic, being converted to a subtask

Adding to this... The ?includeArchived=true parameter noted by @Aaron Pavez _ServiceRocket_ does not work with the /rest/v3/project/search endpoint.

Hello @shantanu behera Welcome to the Atlassian community. How (or which parameter to use) to capture the start date and end date of the current week If you are recording dates in your Jira issues you can use JQL such as this: yourDateField => startOfWeek() and yourDateField =< endOfWeek() Refer to…

Hello @Valliammai Veerappan Welcome to the Atlassian community. There is no simple "undo" button in Jira. You could potentially create a filter to find those issue. Something like this might work: status changed to "Open" after -5h ...where "-5h" is the number of hours prior to now when those issues were transitioned to…

Hello @Luc Welcome to the Atlassian community. What type of projects are you working with? Get that information from the Type column on the View All Projects page under the Projects menu. Can you provide screen images that show the "Add View" and "More feature" options you mention in this statement? When a user clicks…

Hello @ben.wilen Welcome to the Atlassian community. It appears that the endpoint returns only non-archived, non-deleted projects by default, and since they are live projects it appears to exclude the archived-related fields. You can search the archived projects by adding status=archived to the parameters.

You have one left curly bracket too many. Try removing the one at the end of the 4th line: ...name}}"}

Hello @Nick Brotherton There's also an added layer that - it seems the initial automation to populate the Start / Due dates based on the sprint at the User Story level, is not kicking off the other automations, as the trigger is a Value Change to a field. I'm assuming whatever automation is needed for to roll-up all dates…

Olá @Danilo Bissoli , Bem-vindo à comunidade Atlassiana. Esteja ciente de que somos uma comunidade de usuários de nossos próprios produtos Jira. Não somos administradores do seu produto Jira e não temos acesso a ele. Além disso, este é um fórum acessível ao público. Como tal, você não deve postar endereços de e-mail aqui.…

What is the JQL of your filter ZZZ? I recreated the structure of your filters, and I did not encounter the same problem, but that could be because my filter TrudyTestFilterZ is not comparable to your filter ZZZ. issueFunction in dateCompare("", "Target start >= Target end") I found two issues with this filter where the…

Hello @Valerie Zoltobroda Did activating the request type resolve your issue?

Hello @Melissa C I found a data center instance where I can do some testing. What version of Jira Data Center are you using? Can you provide screen images that show your complete automation rule? It may inspire some ideas about a way to solve your need.

Hello @Rajesh_Kumar I'm glad you found a solution. Please consider clicking on the Accept Answer button to mark your Question as Solved. This helps others searching the community find the posts that have validated solutions.

Hello @Nikki Colletti It is possible to execute the transition of the issue within the same rule using a branch and a Transition Issue action, as mentioned by @Bill Sheboy . However, since you are cloning the issue into a different project, the rule would have to be a Multiple-Project Scoped rule. Such rules can be…

there should have been a dialouge notifying me of the fact that the deleted Invoices status was under the (Done) category. It was perhaps not adequately highlighted, but this dialog does tell you that the status already exists under the "done" category. You may want to use the Give Feedback option to provide your feedback…

Individuals may be able to turn off the new navigation and return to the original navigation by going to their Personal Settings, looking on the General Settings tab for the Jira Labs section, and disabling the new navigation option there. If the users don't see an option there for it, the Jira Administrator needs to be…

Hello @Rajesh_Kumar I notice in your response to Joseph you said: We disabled all the customer notifications except for comment. this was requested by them, so they get notified only when a comment is added. In that Customer Notification change the recipient to Added organizations, and then the comment notification swill…

Hello @L1 SOC Compnet Welcome to the Atlassian community. Atlassian is rolling out a new navigation experience in beta testing. It may have been activated for the site in the first image For more information refer to https://support.atlassian.com/jira-software-cloud/docs/what-is-the-new-navigation-in-jira/…

Hello @Peter McManis Welcome to the Atlassian community. Are the missing issues all of a specific type, from specific projects, or set to specific Statuses? Did you create a Kanban board or a Scrum board?

Hello @Sherwin Soriano No, that is not possible with native Jira filtering functionality if your filter retrieves only the child issues. You would have to include the parent issue in the results also. Can you tell us more about your scenario? What is the field you want to include? Why do you want to include it in a filter…

Adding to this... You must have the permission to make bulk changes in order to use the Bulk Change function. When you convert standard, Level 0 issues to subtasks you must also identify another standard, Level 0 issue as their new parent. Subtasks are required to have a parent and it must be a Level 0 issue, not an Epic.

Hello @Philip Kapadia Welcome to the Atlassian community. In what type of project are you working? That information shows at the bottom of the panel on the left. In your image, it is hidden behind the pop-up. If you are working in a Company Managed project, then adding a new status named "Invoices" to the workflow added…