Trudy P Claspill Community Champion

Bonjour @alexandre , Bienvenue dans la Communauté. Pouvez-vous fournir une image d'écran de l'endroit où vous avez défini le formulaire sur « public » ? Je ne vois pas cette option lorsque je regarde des formulaires créés dans un projet Jira Service Management. --- Hello, Welcome to the Community. Can you provide a screen…

Hello @Christopher Were you able to complete the task of migrating a Jira/JSM DC IT project to Jira/JSM Cloud to get your sample project set up in Jira/JSM Cloud? Do you have additional questions on this topic?

Hello @Christopher Does this relate to your other similar question posted here? https://community.atlassian.com/t5/Jira-questions/Sample-IT-Project-is-Gone/qaq-p/2872655

Hello @Udaynath Subramani Welcome to the Atlassian community. If you are still experiencing this problem, can you please answer the following questions? 1. Are you using Jira Cloud or Jira Data Center? Click on the Help button near your avatar in the upper right corner and then click on the About Jira option. What do you…

Can you share screen images of your entire rule please, and images of individual relevant actions/conditions/branches?

Does the alphanumeric account id relate to a condensed username? (if this was presented, this in itself would be sufficient to provide a breadcrumb, to identify the author) No, it is a hexidecimal hash. Can this be taken up? As I am not an Atlassian employee I can't speak to how they would feel about such a change request.…

Hello @Richard Agius Was the user using an account managed by the company? Did the company deactivate the user, or delete the user's account? If the account is simply deactivated, then I believe the Atlassian products should continue to show the user's name because the product can still find an Atlassian Cloud Account for…

Hello @Ciocirlan_ Costel-Iulian I don't know if you ever got an answer on this, but Atlassian implemented a change where instead of Teams being site specific they were elevated to be available to all sites within an Atlassian Cloud Organization. The information was published in this Community post: Teams in Advanced…

Thank you for the additional information. Given that the project type will be Company Managed Software, if the people that are creating the projects are all Jira Administrators, and if it is desirable that the projects all use the same issue types, screens, workflows, permissions, etc., then they can leverage the option to…

Also, note this is a public forum, so you may want to change your profile to not show your email address.

Hello @MA Jira does not have a built in solution for "cloning" a project including all the issues in it, Release Versions, board, etc. Jira provides the capability to create a new project from an input file that contains information about issues that you want to automatically create in the project. This does not include…

Hola @Oscar Alfredo Chui Aguilar , Bienvenido a la comunidad Atlassian. ¿Ya tiene alguna aplicación de terceros disponible en su sistema? ¿Necesitas tener la información disponible dentro de Jira? Si no tiene una que le ayude con este requisito y no desea comprar una aplicación de terceros, entonces la solución nativa…

Hello @Mickey Somra Welcome to the Atlassian community. The issue has to do with the special nature of the Issues Linked trigger. With this trigger there are two issues involved; the two issues being linked. The rule has to determine which one is considered the trigger issue, to provide context for how the rest of the rule…

@Harshit Grover Time Spent is not available to be selected in the Field Value Changed trigger. Instead I believe you would need to use the Work Logged trigger, since Time Spent can be changed only by the creation, editing, or deletion of a Work Log. Or selecting the Time Tracking field for the Field Value Changed trigger…

Hello @Anderson Sant_Anna Welcome to the Atlassian community. It is not an exact match to your scenario but you could do this: worklogDate < -7d and not worklogDate >=-7d That would get you issues that have at least one Work Log entry older than 7 days but no Work Log entries in the past 7 days. To change Time Spent a user…

Hello @Alicia Redden Welcome to the Atlassian community. You can use the Filter Results gadget on a Jira Dashboard to display the results of a Saved Filter, and select the fields you want displayed. https://support.atlassian.com/jira-cloud-administration/docs/configure-dashboards/…

Hello @Melissa C Neither of your examples match what I suggested. Your examples use a comma and a space. {{customefield_12346, customefield_654321}} My suggestion uses a period and no space after it before the secondary field name. {{customfield_123456.name of your customer communication field}} Also, I just noticed you…

Hello @henry_lin Welcome to the Atlassian community. According to the documentation for A4J in the latest Jira DC version, that should work. https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html# As an experiment can you add a line to print the number of comments associated with each issue?…

Hello @ranjanajindal No, creating sub filters for quick filters is not possible You might want to instead create a Saved Filter that combines your board filter and your quick filter. Then use that Saved Filter as the basis for a new board. In that new board you would create your "sub filters" as that board's quick filters.

Hello @Steve Desgagnes Welcome to the Atlassian community. I recommend you contact the Atlassian Billing team directly through this page: https://www.atlassian.com/company/contact/purchasing-licensing#/

Hello @Melissa C I don't have a Data Center environment where I can try this, but try... {{customfield_123456.name of your customer communication field}}

Hello @Adam Myers Welcome to the Atlassian community. Can you provide more information about this? In the dashboard I find the secrion that allows me to collect information from my team on "forms" and upload them. Is that a reference to documentation provided by Atlassian? Atlassian provides a native Forms feature as part…

Hello @AbdulRahman AlShaar Only a user that has Confluence Administrator access or higher can create a new space. Because that grants access to many other administration features also, that level of access is often limited. As @Harshit Grover mentioned you will need to reach out to the administrators of your Confluence…

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Hello @Andrea Enis Tedeschi Welcome to the Atlassian community. No, that is not a good approach. Sprint IDs are assigned at a global level. Sprints may be getting created in Scrum boards elsewhere in your Jira system and each of those consume sprint IDs sequentially. Within a given board you don't get sequential sprint IDs…

@Filippo Balducci Welcome to the Atlassian community. Also, note this is a false statement: As far as I understand, changing task dates by dragging its timeslot in the Timeline DOES automatically change it in the Project > myProject > List Changes made in a Plan do not automatically update the underlying issues. You must…

Does that mean you did test the YYY filter by itself, and you did confirm it has results that meet the criteria of the dateCompare function?

Hello @nalini Welcome to the Atlassian community. I found an old post that mentions this problem and includes a few debugging suggestions, but no solution. https://community.atlassian.com/t5/Jira-Service-Management/Email-Confiig-Error/qaq-p/1257506 Beyond finding that I don't have any expertise to offer on this topic.

Hello @Rajesh_Kumar The Organizations field in a JSM issue does not include attributes that identify the members of the Organization. You would need to explore using the REST API to obtain the members of the organization to then add to the Request participants list.…

Hello @Aquarius If you execute just: filter=YYY ...do you get results? And, if so, have you confirmed that within those results there are issues that meet the criteria of ...? issueFunction in dateCompare("", "Target end > duedate")