Trudy P Claspill Community Champion

Hello @Syed Usman Shah Welcome to the Atlassian community. The tags on your post indicate you are using a free Jira subscription. Is that accurate? The ability to delete an issue is a project level permission. To provide you with more information about project permissions, can you tell us what type of project this…

Hello Raycher, Without the details of the rule it will be difficult for us to provide assistance. Unexpected or incorrect rule behavior can be caused by the context in which steps are executed. We can't asses the context without the rule details. In what type of rule component are you trying to use your code? Is this…

Rules cannot be triggered by navigation events. The rule I described might accomplish your requirement. How are you managing test executions? Are you using a third party app for test management? If so, which one? I have not worked on automation rules that specifically interact with test entities managed by a third party…

When an issue type is deleted that does not delete the issues of that type. The person deleting the issue type is prompted to convert the issues to another issue type. There is not an option in that process to delete the issues, only to convert them If you still have an issue key for an issue that was an Epic, what happens…

Hello @Raycher Are the three fields you are checking in the trigger issue or the new issue you created? When asking for help with an automation rule it will help us help you if you provide: 1. Screen images showing the entire rule 2. Screen images of any actions, branches, or conditions that are relevant to your question…

Hello @Eric Roetenberg Why are you changing to the Enterprise plan? What additional features in that plan do you want to leverage specifically? Do you have a plan for how you will implement those features?

Hello @Burt Macklin Can you describe the full use case for your scenario? You can use the Issue Transitioned trigger to trigger the rule based on an issue changing to the Completed status. You can add a Condition to check that the Issue Type of that issue is Test. You can add a branch to then shift the context of the rule…

Hello @Doris Margraf Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects page under the Projects menu. EDIT: Rereading your post I see you already stated it is a Kanban board. How have you create filters for your Components? Did you create Quick Filters,…

Hello @Jens Prokoph What is the name of the dashboard gadget? Can you provide a screen image of it? When you go to the Configure option for the gadget, what fields are available? Can you provide a screen image of that also?

Also, what problem are you trying to solve by automating all of this? Is this a task you have to do repeatedly, where all the data is going to be identical in each repetition?

Hello @SandeepSingh R Have you tried to construct any portion of these rules on your own? If so, please share the details and let us know the parts that you are having trouble figuring out. Is the item at the top of the hierarchy an Epic type issue? Are Application, Hardware, Embedded, and Engineering each an issue type,…

I recommend that you contact Atlassian Support directly about getting the new navigation disabled for your site. https://support.atlassian.com/contact/#/

Hello @Poonam Warghade Welcome to the Atlassian community. If you have removed them from the screens for that issue type, then they will not be shown. But they could be re-added to the screens at a later time. In a Field Configuration you can set system fields to Hidden if they are not Locked fields. It is not possible to…

Hello @Nguyễn Thị Hảo If you actually deleted the Epic issues then the only way to get them back would be to restore a backup, which you would have had to make prior to deleting the issues. When an issue is delete, it is permanently removed and cannot be recovered. There are third party apps that can be added to put…

Oh goodness gracious! I was wrong. My apologies. You do need the Lookup Issues because you are using that to get to the sum of the child issues. You can move the Lookup Issues action to be within the branch instead of before the branch. Then it will only be performed when there is a parent for the trigger issue. After…

Hello @Sonali Navneet Sule Welcome to the Atlassian community. Yes those tasks can be completed in an Automation Rule. Refer to this documentation regarding using math functions. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions You could use those in an Edit Issue action, using them to…

Hello @shantanu behera Welcome to the Atlassian community. The only way to use those gadgets is by implementing a scrum board and sprints. All of those gadgets are based on the idea of a time box where you start the time box with a commitment to complete a specified set of work. That is the antithesis of a Kanban board…

You're welcome! If your question has been adequately addressed, please consider clicking the Accept Answer button to mark your Question as Solved.

Hello @Elly Hyam-Hobden Welcome to the Atlassian community. According to the weekly blog, that feature is still being rolled out. It may not yet have been applied to your instance. https://confluence.atlassian.com/cloud/blog/2024/12/atlassian-cloud-changes-dec-2-to-dec-9-2024 Search the above for "project keys".

Hello @Sherwin Soriano Refer to this documentation: https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/ You have to be an Organization Admin or a member of the team in order to add members to the team. Any Jira user should be able to create teams.

Hello @Heather Barcomb ScriptRunner for Jira DC does not appear to have a solution that looks at both a comment's content and its creation date for filtering. https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/comments Let us back up a step. What problem are you trying to solve by having…

Hello @juan.baliarda I found this post from 2020 saying that the sort order is based on the order the versions appear in on the Releases page. https://community.atlassian.com/t5/Jira-questions/What-is-sort-by-Fix-Version-on-atlassian-net-sorting-with/qaq-p/1320478 And there is this change request:…

Hello @Jedsada R_ The Cloud (software-as-a-service) JSM product requirements concern only the web browser application. Refer to this document for information: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/ I'm pretty sure that the latest browser versions are not…

Hello @Rakeem Bean Welcome to the Atlassian community. What version were you using prior to the upgrade? Were you using Jira Software projects, Jira Business projects, Jira Service projects, or all of the above? I did a quick google search for the message "Jira Software is licensed but not currently installed." and found…

Hello @Olatunde Jimoh Welcome to the Atlassian community. You can find information about migrating data from one Cloud instance to another here: https://support.atlassian.com/organization-administration/docs/copy-product-data/

I have not worked with any apps myself that would provide this, but some of the custom reporting apps like eazyBI and others might provide the capability you seek.

...or the user uses a private browser window, like Chrome Incognito, or a different browser application when they need to access Jira while logged in to Confluence. Atlassian is picking up the cached user credentials in the browser when the same browser is used to access both Confluence and Jira.

Thank you for that additional information. Without a third party app, the only method I can think of is to copy the Project Managers information from the parent issue to the child issue. If you are willing to consider a third party app, there may be other possibilities. You might even already have a third party app that…

You're welcome! If your question has been adequately addressed, please consider clicking on the Accept Answer button to mark your Question as Solved. This helps others searching the community find posts with validated solutions.

@David Taylor Since you figured out a solution it would be great if you click the Accept Answer button to mark your Question as Solved. Since my answer didn't actually provide a solution I encourage you to add your own Answer separately to your Question, and then mark your own Answer as Accepted.