Trudy P Claspill Community Champion

For future reference, when you go to the Automation page there is a tab for Templates. You can look there for examples. Additionally on that same page is a link to an online area that has more templates: You can also refer to the documentation on the features of Automation Rules:…

I have also reached out to the Atlassian CMM working with us to see if they can help expedite the permanent deletion of the dashboards from their side.

Hello @Ellen Gruebbeling Can you clarify some points for me? Custom fields A and B are both Asset Objects fields, is that correct? And both fields support selecting multiple Assets for the field, is that correct? And there needs to be a match between both Field A and Field B between the issues in the two projects, is that…

Our use case is that we are testing DC to Cloud migrations, and we need to retest migrations of just the Dashboards, specifically exercising the automated migration provided by an app vendor where dashboards use gadgets from that app. If the boards are only in the trash I'm told by a colleague that they will not be…

If the user previously received emails then his email may have been blacklisted by Atlassian. You can open a support ticket directly with Atlassian to ask them to check that and remove him from the blacklist if that has happened: https://support.atlassian.com/contact/#/

Hello @Montassar Chatti What is your level of access? Are you only an Administrator for this project? Are you a Jira Product Admin? Are you a Site Admin for the entire cloud site? Are you an Organization Admin? Here is one troubleshooting article with tips:…

Thanks @[deleted] for concurring with what I had found.

Thanks @Bill Sheboy I have access to paid Jira Cloud instances through my clients, and there is no option there to delete Dashboards from the Dashboard trash. Regarding the experimental API, I did look at that, and it doesn't work if the person executing it is not the owner of the Dashboard. As a Jira Admin I don't want to…

I have used the Provide Feedback option in Jira to submit a suggestion.

Hello @kathryn basile Welcome to the Atlassian community. Is this a Kanban board that references a Company Managed project or a Team Managed project? You can find out the project's type by looking at the View All Projects page under the Projects menu and looking at the Type column for the entry for your project.…

Hello @partha.sarker 1. When you say you want distinct "channels" do you really mean request channels as they are defined here? https://support.atlassian.com/jira-service-management-cloud/docs/what-are-request-channels/ Or do you mean you want to have separate JSM projects? You can certainly restrict agent access to…

Hello @Felipe Motta Welcome to the Atlassian community. You can't add the email reminder activity to the same rule. The rule you have is triggered by a change to the approved test field. It will attempt to send the email the same day the rule is triggered. There is no method available within a rule to tell the rule to…

Hello @Paola Villalobos Welcome to the Atlassian community. You mention Jira, but Databases is a feature of Confluence Cloud. Can you confirm this is about Databases in Confluence Cloud, and using automation in Confluence Cloud to generate Jira issues from Confluence Cloud databases?

If you have only the PI names (i.e. PI1, PI2, etc.) in that multiple select field, does the name imply which one has the latest end date and which has the earliest start date? Is there a way to look at the names programmatically to determine that, like they are named identically with an incrementing number so they could be…

With PI being an issue type it would be possible to use a Lookup Issues action in an Automation rule to retrieve the linked PI issues for an Epic. You could either use the ORDER BY clause in the Lookup Issues JQL to order them by a date field and get the date from the first or last issue in the results set, as appropriate,…

What values are available in the PI selection list? Would the admins consider updating the selection list values to include start and end data; i.e. PI1 2025-01-01 2025-03-31 Have they considered creating PIs as a new issue type where the dates could be recorded in date fields, and using an Issue Picker field or generic…

Olá @Web Mobile , Bem-vindo à comunidade Atlassian. Se você leu um artigo que dizia que o limite poderia ser aumentado no Jira Cloud, esse artigo está errado. O limite não pode ser aumentado. Pode ser aumentado em ambientes Jira Data Center. Talvez seu material de referência se referisse aos ambientes do Jira Data Center,…

Thank you for that additional information. Where is the information about the start and end dates of the PIs?

Hello @Caro Rayner Welcome to the Atlassian community. For future reference, questions about the Jira product should be posted in the Jira Questions forum, not the Community Contests & Kudos forum. What type of projects are you creating? Go to the View All Projects page under the Projects menu. Find your project in the…

Hello @Jimmy Welcome to the Atlassian community. I am adding screen images to augment @Sanam Malleswari 's response. At the top of the page is an overall setting to send or not send emails. When this options is turned off, then the other email options below it will be disabled. If you turn this option on, then the other…

Hello @Lcrawford Welcome to the Atlassian community. The tags on your post indicate your deployment is Cloud, which indicates you are using Jira Cloud (the Software as a Service product hosted for you by Atlassian). But then you added a tag for jira-data-center, which would indicate you are using the self-hosted product.…

You mentioned that you are using a Team Managed project. Is it a Software or Business project? Get that information from the View All Projects page under the Projects menu, looking at the Type column for your project in that list. The previous 5k limit document I provided was for Company Managed projects. Here is the…

Hello @Ozan Zarcı Welcome to the Atlassian community. 1. Work with a Jira Administrator to compare issue events that have occurred to the Notifications configuration for the project, and confirm that you should be receiving notifications. 2. Click on your avatar and select Notifications. Ensure that under Preferences at…

Hello, Welcome to the Atlassian community. 1. The answer depends on how your product access setting are configured. 2. Go to https://admin.atlassian.com. Select Products. Select User Access Settings. Review the Approved Domains. Click the Edit option next to each one. This will show a list of products in your Organization.…

Hello @Martin Tenny Welcome to the Atlassian community.. Based on that screen image you are working with a Team Managed project. Those are the only field types available if you want to make a custom field that is local to that one project. However in a Team Managed project you can use Custom Fields defined for use in…

Hello @ssam Welcome to the Atlassian community. The short answer is no, none of that is currently possible. It is not possible to create new Automation Rule Templates that show up in the Templates tab. There is no automated method through the UI to have a set of Automation Rules copied to a newly created space. If there…

Hello @Christine Aletti It does not appear that there is any global setting in Confluence Cloud related to this. From posts I found in this community the options seem to be: * right-click on the link and select open in new tab * I saw a recommendation for a Chrome…

Hello @Sean Welcome to the Atlassian community. When I search the Scriptrunner for Confluence Cloud documentation for "database", no results are found. Drilling down into individual feature pages in the documentation I also don't see any references to interacting with Confluence Databases. My deduction is there is no…

Thank you for that additional information. Okay, I was getting my link from a different location than you were. I've figured out how you were getting your link. The form is related to a Request Type. If you go to Project Settings / Request Management / Request Types, and find that request type in the list, does it show a…

Hello @Eunjoo Maeng Welcome to the Atlassian community. What do you want to cancel quickly? And what do you mean by "quickly"? Are you trying to cancel your subscription to an Atlassian Cloud product? This page details how to cancel subscriptions to Atlassian Cloud products:…