Trudy P Claspill Community Champion

It is absolutely okay to do that!! You don't have to a be a software team for the functionality to be useful. Atlassian tries to minimize the complexities involved in getting started with the products, but they are very customizable and you should use them in a manner that helps your organization the most.

Atlassian desactiva un producto gratuito que permanece inactivo durante 120 días. Según una respuesta de un miembro del equipo de Atlassian en esta publicación: https://community.atlassian.com/t5/Confluence-questions/If-your-site-continues-to-remain-inactive-it-will-be-deactivated/qaq-p/2043944 ...40 días después de la…

I'm sorry, I don't appear to be communicating effectively or I am not understanding the issue you are facing. Perhaps we are having trouble due to speaking different languages natively. I have had to use a translator to translate the fields that are shown in your screens. Your first image: In this image you have shown the…

Hello @Sara Petrosian Welcome to the Atlassian community. The Jira product has two basic project architectures - Business/Work Management projects and Software projects. The Process Control project is a template that will result in creation of a Business/Work Management type of project. The Kanban project is a template…

¿Por qué se suspendió su producto en diciembre? ¿Hubo una falla en el procesamiento del pago? ¿Estabas usando una suscripción gratuita y había estado inactiva durante demasiado tiempo? ¿Qué pasos seguiste para reactivar la suscripción del producto? Como nota al margen, aclaremos la terminología. Cuando dice que se…

The Time Tracking (Seguimiento de tiempo) field should show the sum of any time that has been logged against the issue using the Log Work function. Entries would also appear under the Activity > Work Log tab. If there has not been any work logged, then the Time Tracking field will show the message No Time Logged (sin…

Hello @IT Support Refer to Manage two-step verification for your Atlassian account - Recover Account 

Hello @Prabha Gunda Welcome to the Atlassian community. What issues are you expecting to see? When you complete a sprint you tell Jira what to do with the incomplete issues - move them to the backlog or another sprint. If you reopen the sprint after that, those incomplete issues will no longer show in that sprint because…

Thank you for that additional information. What steps did you take to enable time tracking? The second image seems to indicate that no time tracking information has been entered for the issue being viewed. Have you made any such entries for that issue yet?

Hola @marianelaburgos343 , Bienvenido a la comunidad Atlassian. ¿Puedes confirmar que esto se refiere a un único espacio de Confluence y no a todo el contenido de tu sitio de Confluence? ¿Aún puedes acceder al espacio y descubres que no tiene contenido? ¿O el espacio ya no está presente? Si se puede acceder al espacio pero…

Hello @Lucía Herrero Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects Page under the Projects menu. Can you provide a screen image of what you are seeing? Can you highlight where you think the time information should be displayed? What time information…

Hello @Sharee Welcome to the Atlassian community. The tags on your post indicate you are using the Jira Cloud product, but the screen images you have provided are not from that product. Instead they indicate the Jira Data Center product is being used. What version of the product are you using? Get that information by…

Hello @GlenellRosburg If the two projects need different workflows, they also will each need their own Workflow Scheme. You need to create a new Workflow Scheme (or copy the original Workflow Scheme), add the new Workflow to it, and then associate the new Workflow Scheme to the second project.

Here are some change requests related to Summary/Overview page: https://jira.atlassian.com/browse/JWMCLOUD-618 https://jira.atlassian.com/browse/JWMCLOUD-703

Hello @Chenovia Jarrett Thank you for those screen images. That is helpful. Can you provide a screen image of the the Board field of your project? I believe what you are encountering is a default function of that widget to count the issues in "green/done" status only that have made that transition within the past 2 weeks.…

Your current filter, shown in the image, is: issuetype = Historia and "Epic Link" is not EMPTY ORDER BY cf[10012] DESC The new filter would be issuetype = Historia and "Epic Link" is not EMPTY OR issuetype=Epic ORDER BY cf[10012] DESC

Hello @Christopher Hunkele Welcome to the Atlassian community. The first thing to look at is the Filter used by the board to select issues. Each board has a base filter it uses to select issues. Find that information by going to the Board settings / General settings: If the boards use the same single filter or filters that…

Adding to this... I just want to emphasize that there is no impact when new issue types are created and added to those additional levels. If you moved existing, in-use issue types from their current level to the new levels, that would impact the existing projects that are using those issue types.

Hello @Antonia You cannot use an Automation rule in that manner - to open the Create dialog and pre-fill it based on a template. There are third party apps that you can use to create issue templates. You can find them in the Atlassian Marketplace. Here is a search to help you find some.…

Hello @Chenovia Jarrett Welcome to the Atlassian community. Can you provide a screen image that shows that reporting tab? If this is using some sort of JQL filter, can you show the filter being used. Can you provide a screen image that shows the 'Link Added' tab/variable within an issue?

Hello @Antonio Moraes 1. "Epic Status" is a deprecated field. It will no longer ever contain data. 2. The native results display for filters is designed to display information for only one issue on each output line in List view. The only native way to include the status of the issue's parent Epic in that same line would be…

You can handle it in the same rule with an entirely separate Lookup Issues action for that condition, followed by an IF to check that the lookup found results, followed by a Send Email action to send the information to the person of your choice. Since the Assignee is empty in that case, obviously you are going to have to…

I recommend use of Epics for the Properties, and use of an alternate identifier for areas of work. The Components field, Labels, or a custom select list field could be used for that. Duplicating a board does not make copies of the issues displayed in that board. You will need a method for creating all the tasks associated…

Hello @Vlad from Standuply Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects page under the Projects menu. Columns on a board have statuses mapped to them. Can you share with us the configuration that details how statuses are mapped to the columns? There…

Hello @Llannely Frias Welcome to the Atlassian community. Your question appears to be entirely different from the author's. Start your own new Question post for your quest by clicking the Ask a question at the top of the Comments nifty pages.

Hello @Colin East Welcome to the Atlassian community. If you didn't expect the invitation, and nobody in authority in your company knows why you were invited, then don't accept it. I found another post in this community where an Atlassian team member acknowledged that Atlassian themselves uses that domain.…

Can you provide images of what you are seeing in each one? If by "project timeline" you mean the basic Timeline feature available with an agile board, the bar colors there reflect the color assigned to the parent epic. In the Plan timeline you select an attribute field on which to base the colors. And then you specify the…

I would recommend a structure like this In the first Lookup Issues you look for all issues where Assignee is not empty, where the issues match your other criteria, and where any of the three fields are empty. Then check that you got at least one issue returned. You then branch over the Assignees returned in that set of…

Hello @Đăng Thanh Nguyễn Welcome to the Atlassian community. It appears that your subscription to the product was Cancelled yesterday. As per the document you referenced the product will be retained for the option to reactivate it until what would've been the next billing data following the date you submitted the…

Do you want to send the assignee one email for issues where Description is empty, and another for issues where story points is empty, and a third for issues where Acceptance Criteria is empty? Or do want one email per assignee with all issues that have any one or more of the fields empty? In your first example of your rule…