Trudy P Claspill Community Champion

Hello @Darryl St_ Pierre Can you provide more information about the problem you are trying to solve? I think it is this, but we need more details about the requirements: it does not allow a single status tracking view for the requester. When you say "requester" are you talking about a JSM Customer? Do you want JSM customer…

Hello @Dylan Veilleux Welcome to the Atlassian community. Have you refreshed the page and tried again? Have you ever been successful in creating an issue in the same project that is giving you the error? Are any other users experiencing the same project on your Jira instance? Do you have this problem regardless of which…

Hello @Digvijay Singh The Epic Name field has been deprecated Jira Cloud. While it still exists in the system, Jira no longer requires it to be completed for Epics. Where the Epic Name field content was displayed previously, now the Summary field content for the Epic will be displayed.…

Hello @iatkinse Welcome to the Atlassian community. The content you are placing in the Start date field is wrong. Just from the portion I can see you are trying to insert into a date field: - the issue key of the issue that triggered the rule - a date (using incorrect syntax) - the Summary field content from the issue that…

You need to contact the vendor of the plugin to get help.

I am not a plugin developer. I will not be able to assist you in debugging a problem in a plugin your company developed for your own use.

Adding to this... If you * use issue linking to identify predecessor and successor task * are linking issues finish-to-start ...then you may find this article I wrote to be helpful. Updating dependent task's dates when predecessor task date changes 

Adding to this..is the HR team going to use a Team Managed project or a Company Managed project? Will there be a member of the HR team that is in the Administrator role for the project? As a Site Admin you will have access to manage the permissions for all projects. You can set the permissions so that you can't browse the…

Hello @Prabhakar Jha Welcome to the Atlassian community. Did you look up the plugin in the Atlassian Marketplace to confirm it is supported for that Jira version? I am not able to find a plugin by that name in the Marketplace. Is it a plugin that is still available. Can you provide a link to the Marrketplace listing? Are…

Hello @Augusto Romaniuk No, filters will not show that information natively. The options for getting that are: 1. Get a third party app that can add that capability. 2. Create a workaround using a custom field to note the current progress, and use the Automation Rules functionality to keep that field up to date.…

Hello @Andrea Billings Have you referred to this page for information about logging in as another user? https://support.atlassian.com/user-management/docs/log-in-as-another-user/ Are you an Organization Administrator? Another Atlassian Cloud account would have to be created and granted access to your product. If you use…

Hello @Simone Rancarani (Admin) Welcome to the Atlassian community. This forum is for questions related to the Atlassian product Jira. Can you clarify how your question relates to Jira?

New projects will be Company Managed Projects, unless there is something that makes Team Managed projects better/easier. I do not recommend changing to TM projects for this scenario. TM projects can be customized by the users assigned to the Administrator role in the project. You can end up with divergent workflows and…

For Company Managed projects Atlassian support suggested using the numeric Project ID in the filter, as that will not be impacted by changes to the project name or project key. That doesn't help for a TM project since we can't access the underlying filter. Otherwise they appear to consider any change to deal with the…

@Charisse Robison Please note that there is a workaround available that does not require an app to set default text in the Description field in a Company Managed project. Refer to my other response.…

That issue is specific to the Team Managed projects and board view. When I recreated the issue I used a Company Managed project. With a Company Managed project board the timeline view is broken, but in the Backlog only the Epics panel is broken.

Hello @Yury Ked Do the specified roles have the Schedule Issues permission in the Permission Scheme associated with the project?

Hello @Astronaut Welcome to the Atlassian community. There is a native, locked custom field named "Goals" provided by Atlassian. It serves a specific purpose and is linked to specific functionality. Refer to https://support.atlassian.com/jira-software-cloud/docs/link-work-in-jira-to-goals-and-projects-in-atlassian-home/ 1.…

Hello @Matt There is not a log file in Jira Cloud for reviewing sent emails. Has the user reviewed their Notification Settings? Click on the gear icon near their avatar and choose Notification settings. Through that page many notifications can be disabled by the user. Ensure that the user has all the notifications enabled.

Hello @Dan Spearing Welcome to the Atlassian community. Have the teams been using Team Managed Projects or Company Managed Projects? Do you need to "migrate" existing issues into the new projects you will create? Will the new projects be Team Managed projects or Company Managed projects? 1. Yes, you can run parallel…

Hello @Cristin Hernandez Welcome to the Atlassian community. In what type of project is the Initiative? In what type of project is the Epic and its child issues? Get the project Type information from the View All Projects page under the Projects menu. If you execute the pieces of the filter separately do you get results?…

Hello @Charisse Robison Specifically for the Description field for a Company Managed project it is not possible to set a Default value. For other custom fields it is possible to set a default in the custom field configuration. For the Description field specifically in a Company Managed project that option is not available.…

What if I do want to send one message to each unique person with all their issues listed in the one message? Here is the rule for that requirement. To achieve this I would pull the JQL out of the trigger and add a Lookup Issues action. Add to this lookup criteria to only retrieve issues that have an Assignee value.(1)…

Hello @Bryan Welcome to the Atlassian community. Working with a Scrum board that uses a filter for a Company Managed Software project the filter looks like this: project=ASP order by Rank ASC If I change the project key and delete the old key then I have the same experience as you; the issues are listed in the backlog but…

Hello @Adam Bang Currently quick filters are not applied to the Epics panel. There is a change request to which you can add your vote. https://jira.atlassian.com/browse/JSWCLOUD-18474

Hello @Hizkeel Khan How have you achieved this configuration? Have you customized the workflow? Have you created automation rules? Please provide screen images that show what you have configured blocking the transition of the story to code review as long as there are linked issues in progress.

Hello @ian.x.jarvis Welcome to the Atlassian community. That is not possible. An issue can be assigned to only one Active or Future sprint at a time. What problem are you trying to solve by assigning an issue to multiple sprints at the same time?

What is the Type of the project specified for this rule? If it is a Company Managed project review the Permission Scheme used by the project and ensure that the role atlassian-addons-project-access has been granted all the permissions.

Hello @Mariam Mohamed You will need to create an issue security scheme for the project. Refer to https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

Thank you for that additional information. Can you provide the information requested in #2. Specifically I'm interested in the project scope of the rule and the rule Actor.