Comments
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Are you saying that when you are logged in as the other user and you go to the View All Projects page, no projects are listed? The change may take a short amount of time to take affect. The basic steps of granting access to a project are * grant the user proper user access to the product * grant the user access to the…
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Incorrect. Your current rule is triggered by issue created, and sets the LOEValue field based on the LOE field. When the issue is created the value of the LOE field changes from null to the value you selected. Additionally the field value can be change on an existing issue by editing the issue. The Field Value Changed…
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While logged in as that user if you pull down the Projects menu and select View All Projects, do you get a page that lists the project the user needs to access? Assuming that the specified project is in the list, what happens when the user clicks on it?
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When you remove the "Approve" Transition match do you get the same failure? Are there any conditions or validators associated with the "Approve" Transition? Is there a Transition Screen associated with the "Approve" Transition? Who is the Actor for the rule? Does that actor have the permission for transitioning issues for…
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The Field Value Changed trigger catches the change to the field during issue creation. You don't need a rule triggered by Issue Created and a separate rule triggered by Field Value Changed. I would recommend using a separate rule for each field. With the Field Value Changed trigger you can identify multiple fields to…
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You may find this article helpful. Jira Automation: Linking a Confluence page with Jira issues Don't include the step Create Confluence Page. In the Send Web Request, replace smart value {{createdPage.url}} with the actual URL for the Confluence page. Be sure to review the comment on the article that talks about creating a…
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Hello @Troy Cross Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu.
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Hello @Devon Engen Welcome to the Atlassian community. When asking for help with an automation rule, it will better enable us to help you if you provide screen images that show the entire automation rule you have. One piece of information you left out is what is the trigger for your current rule? There is a Field Value…
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Hello @Greg Abbenante Welcome to the Atlassian community. Do you have more than one transition path between the starting and destination statuses? If not then clear the information in the Transition match field in the Transition Issue action. Use of that field is only needed when there is more than one transition path…
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Hello @Samuel Gfeller Do you have permission to create pages in Confluence. Can you go to Confluence and manually create create pages in it?
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Hello @Kauana Rodrigues dos Santos Do you want to link all created issues to the same pre-existing page? Or do you want to create a new Confluence page for each issue? You can use an Automation Rule triggered by Issue Created, and use the action Create A Confluence Page if you want to create and link a new Confluence page…
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Hello @Jing Gu Thank you for that additional information. Looking at the user account information you displayed, this is the problem. By checking that box you have given the user access to manage the access of other users. Notice that check box says in the description "No product access". That checkbox by itself does give…
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Hello @Glen Brannigan Have you tried to create this automation yet? Please provide screen images showing what you have so far and tell us about the part where you are unsure how to proceed. If you are new to creating Automation Rules you may want to avail yourself of the free on-demand training on the topic available from…
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Thank you for that additional information. And with that screen image showing "Access" at the top, I can tell you are working with a Team Managed project. Typically the Email column in the above screen will show the email for the user, but in your image it shows dashes. Did you modify the image or are dashes actually shown…
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Prices for the apps are set by the vendor of the app, I believe, not by Atlassian.
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Hello @Venkatasrinivasarao Nseit Welcome to the Atlassian community. There is no native feature related to the native time tracking option that enables you to prevent time being logged on an issue based on the date in a field in the issue. If the Go Live Date being in the past corresponds to the issue Status also being set…
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Здравствуйте @aybekataev2 , Добро пожаловать в сообщество Atlassian. Вы задали этот же вопрос в июле 2024 года. Я дам вам тот же ответ, что и тогда.…
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Hello @Michael Thompson You understand correctly. You will continue to pay for the apps based on the User Tier for the instance where the app is used. There is no change. It was unclear from your original post that when you said you were increasing your User Tier you were referring to the Enterprise User Tier vs. the user…
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Hello @DANIEL Martin Welcome to the Atlassian community. Is that sprint a not yet started sprint (future sprint), a started sprint that has not yet been completed (active sprint), or a completed sprint? The "+1" is usually an indication of sprints to which the issue was assigned where the sprint has already been set to…
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Hello @Numaan Chowdhury Welcome to the Atlassian community. Refer to: https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/
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Hello @Jing Gu What type of project does this concern? You can get project Type information from the Type column on the View All Projects page under the Projects menu. Have you checked in the Project Settings > Access (or in Project Settings > People) to see that the specified users have been assigned to a Role in the…
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If you change the comparison for the lookup issues result as I recommended does your rule work as you intend?
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Hello @Michał Wilczek Welcome to the Atlassian community. This topic was discussed in a November 2024 post here: https://community.atlassian.com/forums/Jira-Service-Management/How-can-I-see-which-email-address-customers-emailed/qaq-p/2875830
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Hello @Mélanie Liguet To check the count of issues returned by a Lookup Issues action you need to use the smart value {{lookupIssues.size}} However, it is not clear to me that you have a valid JQL for the Lookup Issues action within the branch. Can you share the details of the For Each Smart Value step. And what is the…
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Zephyr Scale cannot be used without paying for it, after the Zephyr Scale trial expires. Zephyr Scale can be used with the Jira Free subscription, but you will have to pay for the Zephyr Scale license. That is separate from paying for Jira itself. Jira itself can remain free while you pay for Zephyr.
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You're welcome! If my responses addressed your questions or helped you solve your issue, please consider clicking on the Accept Answer button above my response to mark your Question as Solved.
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Hello @Francis Calderisi What type of project does this concern? Team Managed projects do not yet support display of transitions screens. Assuming you are using a Company Managed project, you could create two transitions. In one transition you would set a Condition for the Priority field value is the value that would make…
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Breaking down your original post I have a user story to which I have linked 2 story bugs. If linked issues are in progress then the story shouldn't move to Code review which is the next transition because the linked issues are still in progess. The native workflow capabilities don't have a method to check the status of…
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Hello @André Siopa Please describe what you want the automation to do, and when you want those events to happen. The automation you have shown in the images is designed to create an issue on the 16th of each month and send an email. Because you have used a Schedule trigger, those events will happen only as you have…
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If none of the customers are receiving the Customer Notification emails, there are a few things to check. 1. You can open a support case directly with Atlassian to find out if the customer's email domain (or individual email addresses) have been black listed. https://support.atlassian.com/contact/#/ 2. You can contact the…
