Trudy P Claspill Community Champion

Comments

  • I did some experimentation and found syntax that works. I think the problem is you ended the iteration command with {{/changelog}} when you should use just {{/}}. The following works.
  • What is the Reply To email address set to for your service management project? Are all the recipients using email addresses from the same domain? Do you control the email server for that domain?
  • Hello @vaibhav bisht Welcome to the Atlassian community. What type of field is Company? Are you trying to get the count of values in the field for each issue and add that to the number field? Example: the issue you show has on value in the Company field so 1 would be entered in the number field. Or are you trying to get…
  • Hello @Cox, Paul Welcome to the Atlassian community. Are you working on a Timeline view that is art of a Plan that you created through the Plans menu? Or are you looking at the basic Timeline view available when you view A scrum or Kanban board that references only one project? How did you define the dependencies? What…
  • Hello @jprieto I'm not able to take time to address everything in your post but I can address this one part. * Log Action 3: Log all changeLog fields (debugging)* All changeLog fields: {{#changeLog}} Field: {{field}}, From: {{fromString}}, To: {{toString}} {{/changeLog}} * Log Action 3 Output: * All changelog fields:…
  • The Outgoing Mail screen is showing everything it is designed to show. The only purpose of that screen is to enable and disable outgoing mail. It is not intended to show any log files. What changes are being made to the issues for which you expect emails to be sent? For the Customer Notifications you have to drill into the…
  • Hello @Federico Roma Welcome to the Atlassian community. The Outgoing Mail page does not provide a log for sent messages. There are two open requests concerning implementing logs to show outgoing emails for customer notifications for Jira Service Management projects. https://jira.atlassian.com/browse/JSDCLOUD-13528…
  • Hello @christopher.brush Can you provide more information about the "template change"? Jira does not natively have an entity referred to as "templates" except for Project Templates. Project Templates are relevant only when a new project is being created. When you say the issues are in "draft mode", do you mean that they…
  • Hello @Cory Valentine Welcome to the Atlassian community. What type of project does this concern? Get the project Type information from the View All Projects page under the Projects menu. If you click on the ... button on the right above the percentage done, is the Hide Done checkbox checked? If this concerns a Company…
  • Hello @Shauli Zamir Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. The responses recommending use of Issue Security Schemes applies only to Company-managed projects. The functionality does not apply to…
  • Hello @Ujjwal Jayswal Welcome to the Atlassian community. With only native Jira filter capabilities it is not possible to filter for Epics based on whether or not they have child issues. There are third party apps that add functionality that would enable you to do this. You can investigate the options in the Atlassian…
  • Hello @Sarah Brethuaer Welcome to the Atlassian community. You said you are working with a Business project. It is not possible to replace the default board in a Business project. It sounds like you already discovered that you can create an additional board for the project and connect it to your project by adding a link to…
  • So, in summary: * You are using a Free Jira Cloud subscription. * You are signed up for the Platform Experience EAP. * You are able to create Goals through the Atlassian Home interface. And the problem you are experiencing is: In a Team-managed Business project when you try to add the Goals field to an issue type, the…
  • It does not appear that the transition can be executed based on the variable containing the name of the destination Status. In my own testing I had to use the unique numeric ID associated with the Status as the value of the variable, and then the Transition Issue action was successful. If there may be a variety of values…
  • Para um quadro Kanban de projeto gerenciado por equipe, atualmente não é possível obter uma lista de problemas que estão no quadro ou uma lista de problemas que estão no backlog usando JQL. Há uma solicitação de alteração aberta à qual você pode adicionar seu voto. https://jira.atlassian.com/browse/JRACLOUD-87269 Uma…
  • Hola Carmen, En la página de lista de proyectos puedes encontrar la información sobre el tipo de proyecto. Ve a la página Ver todos los proyectos en el menú Proyectos. En la parte superior del flujo de trabajo, puede ver una nota sobre el flujo de trabajo compartido por proyectos. ¿Cuántos proyectos especifica? ¿Ha…
  • Hello @André Siopa As I mentioned in my addition to @Bill Sheboy 's answer, if you are using a Business type of project there is not a Backlog screen so there is no need to move the issue to the board. In Business projects all issues display on the board, within the limitations of the functionality of Business project…
  • Estou procurando as informações da Lista de Projetos: https://yourJiraUrl/jira/projects?page=1&sortKey=name&sortOrder=ASC Determinar se os problemas são exibidos no Kanban Board ou no Kanban Backlog depende se o projeto é gerenciado pela Equipe ou pela Empresa. Isso também será exibido na parte inferior do painel de…
  • If you want to create the issues and subtasks from static data rather than cloning, the rule would look like this: In the Create Variable step you create a variable to hold the issue key of the parent issue you just created. In the Create Issue / Subtask steps you use that variable to set the parent of the subtask.
  • Hello @Raffaele Saracino Welcome to the Atlassian community. Please start a new Question for your topic by clicking on the Ask a question button at the top of the community page. Provide detailed information about your environment. Is it Data Center or Cloud? - If Data Center, what version? What are the Types of the…
  • Olá, Qual é o texto completo na coluna Tipo na página Exibir todos os projetos? Além de dizer "software", em um ambiente Jira Cloud também deve dizer "Gerenciado pela empresa" ou "Gerenciado pela equipe". Você está trabalhando com Sprints em um quadro Scrum ou com um quadro Kanban que não usa sprints? --- Hello, What is…
  • Olá @rafaela.bacelar , Bem-vindo à comunidade Atlassian. Você está tentando olhar para uma lista específica e explícita de tarefas para determinar se elas estão no quadro ou no backlog? Em que tipo de projetos as tarefas estão? Obtenha as informações do Tipo de projeto na página Exibir todos os projetos no menu Projetos.…
  • @Carol Low What is the timeframe for roll out of this change? And does the timeframe relate to the type of subscription (free, standard, premium) we have?
  • To determine the Type of the project go to the View All Projects page under the Projects menu. Find your project in the list. What does it say in the Type column?
  • Your post tags indicate you are using a Free subscription. Is that accurate? Did you navigate to https://admin.atlassian.com, to the Settings > Platform Experience page and confirm your enrollment? Are you able to navigate to Atlassian Home and create Goals?
  • Per the vendor documentation for supported fields for Behaviours, the Epic Name field in not included. Therefore I don't believe there is a supported method for you to modify the name shown for the field. https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-supported-fields-and-products
  • Hello @Carmen Elena Vasquez Welcome to the Atlassian community. It is technically possible to remove statuses from workflows. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. If you remove a Status from a workflow you will be required to…
  • Hello @Mohamed Nuur Welcome to the Atlassian community. This is a community for questions and discussions about the products provided by Atlassian, such a Jira, Confluence, and Bitbucket. It appears that you have already successfully created a user account for accessing this community, because you have posted your question…
  • Hello @Luisa Cruz Welcome to the Atlassian community. I would recommend the following implementation. Consider creating a rule that uses the Sprint Started trigger. In that scenario you can get the identity of the person who started the sprint by accessing the {{initiator}} smart value. The Sprint Started trigger requires…
  • Vielleicht habe ich Ihre Absicht nicht verstanden, weil ich eine Übersetzungsanwendung verwende, um Ihren Beitrag zu übersetzen. In Ihrem ursprünglichen Beitrag ging es um die Kündigung Ihres Produktabonnements. Wenn Sie Ihr Produktabonnement vollständig kündigen und das Produkt nicht mehr verwenden möchten, ist dies eine…