Trudy P Claspill Community Champion

Can you share with us the new version of the prompt? And if you changed the rule in any other way provide a new image showing the rule. And again show the log output.

In this 2021 post an Atlassian Team Member said that the Migration Support team could enable a "configuration only" migration option. I don't know if that is still available. Otherwise, to the best of my knowledge, there must be at least one issue in the project for it to migrate via JCMA. I've been told (but have not done…

Hello @Nicholas Woltring Another user may have set up a subscription to the filter and designated the recipients as a user group that includes the users who have contacted you. Neither the owner of a filter nor Jira Administrators can see the subscriptions to a filter where those subscriptions have been set up by another…

Hello @Christian Lipski Migrate from where to where; DC to Cloud, Cloud to Cloud, Cloud prod to Cloud sandbox? Are you willing to acquire a third party app to handle this? What exactly are you trying to "migrate"? What do you consider project data that shouldn't migration and project data that should migrate?

Hello @Bing Ren I am not familiar with those compliance standards and honestly don't have the bandwidth to become familiar with them. What do you mean by a "validation report"? And are you talking about validation of the backups that Atlassian takes, which are for disaster recovery of their services. Or are you looking for…

Hello @Hieu Phan Welcome to the Atlassian community. First, the users must not be members of domains owned by your Organization, as per https://support.atlassian.com/jira-cloud-administration/docs/invite-guests-to-jira/ You must not change your internal users from licensed users to Guests. That is a violation of the stated…

Hello @Manu Varghese That custom field type came from the Atlassian product formerly known as Atlas. That Atlas brand has been sunset and the features are being incorporated into Platform Experience.…

@Steve Nienaber FYI - I intended "yourCompany" to be a placeholder that you would replace with the actual URL for your own Jira instance. I have no idea who registered a site with that URL.

Hello @moumer Welcome to the Atlassian community. We are a user community and don't have access to fulfill your request. I recommend that you contact the Billing, Licensing, Pricing Support team through the following page: https://www.atlassian.com/company/contact/purchasing-licensing#/

I have flagged your post here to raise it to me attention of Atlassian team members. They should get back to you within 2 business days.

Hello @Herman_ Linda Welcome to the Atlassian community. This is a public user community for users world-wide of the Atlassian products, like Confluence. We have access only to our own Confluence systems and don't have access to or know anything about the ones owned by Here Technologies. You will need to contact the…

Hello @Khalil Salman Welcome to the Atlassian community. Are you still getting that message? If so, when was the last time you or any other user was successful in accessing the site? Are you the Organization administrator for the site? If not have you reported the problem to that person? Are you using a Free subscription…

Hello @Maurice Adams Were you able to resolve this issue? If not would you be willing to share the details of the agent configuration, and the full dialog where a bogus issue key was provided?

Hello @Deven Circling back on this, did my responses help you solve your issue? Or did you find a solution on your own?

Good points @Bill Sheboy !

Hello @A Lau Welcome to the Atlassian community. This is not something I have implemented before so I asked Chrome Gemini: "in jira cloud automation how can I get all the people who have ever been assigned to a specific issue and send an email to them?" Following is its response. I confess that I have not actually tried…

Hello @Mike Vlk Welcome to the Atlassian community. It does not appear that there is an option to switch back as per: Preview Panels will soon replace the detail view in Jira’s Global Search and List views As this is a user community it is not the best path for getting your feedback directly to Atlassian. I recommend you…

Sinalizei sua postagem aqui para chamar a atenção dos membros da equipe da Atlassian. Eles devem responder aqui em até dois dias úteis. --- I have flagged your post here to raise it to the attention of Atlassian team members. They should respond here within two business days. Hello! I've already tried this alternative…

@Bill Sheboy If you're willing to do the work it might be worth it to write that article, even if the solution is complicated. I'd give it a Like!

I saw the size option mention in the Gemini response too. I just didn't try that one out. 😄

Here are some links to courses concerning Assets. https://community.atlassian.com/learning/catalog?product=Jira+Service+Management&search=assets And documentation: https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/assets-cloud-get-started#1-access-assets…

Hello @Juan Apollonio Welcome to the Atlassian community! First, be aware that this is not the path for contacting Atlassian Support. Here we are a user community, populated mostly by users, partners, and vendors that work with the Atlassian products. We are voluntarily helping others by answering questions. Regarding your…

Hello @Gor Greyan Jira Administrators can effectively edit any filter by taking ownership of the filter. Then they can edit it, and then reassign ownership to the original owner. How to Edit Any Shared or Private Filter Navigate to the Filters directory: Go to Gear icon, select System, and find the Filters option Find the…

Hello @Mohammed1 Imran Welcome to the Atlassian community. If you are asking about getting admin access to the specific Jira instance you are using, you are going to have to direct that request to the people who manage access and permissions for the Jira instance you are accessing. If you are not sure who those people are,…

Hello @Dev Team Welcome to the Atlassian community. Here we are a user community, populated (mostly) by users, vendors, and partners working with the Atlassian apps. This is not the path for reporting a bug or getting assistance from Atlassian Support for invalid behaviour in your instance. To work directly with Atlassian…

Hello @Mark W_ McColgan Take a look at this answer provided by the inimitable @Bill Sheboy , one of the community's well-recognized SMEs when it comes to Automation Rules. https://community.atlassian.com/forums/Jira-questions/Find-Business-hours-since-issue-creation-using-jira-automation/qaa-p/2618217#M924560

As I said if you are not adding a Team or User Group to each issue, where that Team or Group contains the engineers under a particular Leader, there is not a native JQL function to get what you want. This document details how to create Teams. https://support.atlassian.com/platform-experiences/docs/start-an-atlassian-team/…

Hello @susmitabamjan58 Welcome to the Atlassian community. This is a community for discussing questions related to the Jira Service Management app from Atlassian. Can you clarify how your question related to that app?

Hello @Santosh_Donawade Welcome to the Atlassian community. Do you have only the JSM app available or do you also have the Jira app available? JSM gives you the ability to have Service Spaces while Jira gives you the ability to have Software Spaces. If you have only the JSM app there is a relatively new feature called…

Hello @Akash Gunjal Welcome to the Atlassian community. Can you clarify if you are using the Jira Cloud (software-as-a-service) product or the self-hosted Server/Data Center product? If you click the Help button in Jira (near your avatar in the upper right corner) and select About Jira, what do you see in the pop up for a…