Comments
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The fact that you received an email response indicates that your request has been submitted. You don't need to do anything else. You can click the View Request link near that bottom of the email to view the request you opened.
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Can you provide screen images of what you are seeing? Are you on the Billing support page (https://www.atlassian.com/company/contact/purchasing-licensing#/) or the Technical Support page (https://support.atlassian.com)? You should be on the Billing support page.
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Hello @Marek Janowski Only Atlassian can assist you with identifying the current Organization Admin or helping you assign a new one. Here we are a community of users and we don't have access to your Organization so we can't directly help you. You can follow this path even when you have a free Jira subscription: If your…
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Hello @Bảo Tín Phan Try clicking on the Need more help? link below the import fields.
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Hello @Marek Janowski Welcome to the Atlassian community. The Organization Administrators for your Atlassian Cloud Organization can determine who has access to administer the Jira application. If you don't know who the Organization Administrators are here are a few paths you can try. Ask the person who initially told you…
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Olá @the work marketing Se você consultar o artigo que mencionei na minha resposta anterior, verá que o prazo padrão para a desativação de uma assinatura gratuita inativa prevê a exclusão permanente dos dados pela Atlassian no 15º dia após a desativação; você também deve ter recebido e-mails notificando sobre a desativação…
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Hello @Colin Page Welcome to the Atlassian community. Are you able to access the three support tickets you say have been submitted? Have you added comments to the to request a response? As a user community we don't have the ability to access your support cases. I can flag your post to raise it to the attention of Atlassian…
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Hello @Crabston Admin Is the destination instance a Free subscription to Confluence? If so, permissions cannot be customized in such an instance. Another user ran into the problem of using "Recover admin permissions" recently and posted about it here in the community, but I'm not quickly finding the link. The suggestion in…
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Olá @the work marketing Quando você diz "projeto", refere-se a um projeto individual dentro de um site do Jira? Você consegue acessar o site? O que acontece quando tenta acessar o site ou o projeto? Esse projeto está em um site do Jira que você mesmo configurou? Ou o site do Jira foi configurado por outra pessoa e você foi…
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Hello @Lana McCarthy Welcome to the Atlassian community. As this is a user community we are limited in what we can do to try to escalate your request. As a Community Champion I have a path that I can follow to escalate your request, but I won't have any visibility into any response. I will go ahead with that escalation…
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Hello @joanna.natial Thank you for sharing the rule log file details. Please check the Space Scope for the rule by clicking the … button above the rule and selecting Settings. That should give you something like this: Does your rule show that you have Singe Space for the Scope and the BA space in Spaces? I think the…
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Hello Joanna, Please provide a screen image showing the details of the rule execution Audit Log for when the rule ran. This provides vital information to debugging why you are not getting the expected results. Make sure to click all the ">" characters next to lines in the log to expand each one to show its details.
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Hello @joanna.natial When a rule is not producing the results you expect it is helpful to us if you provide the details of the rule execution log. Can you share the details of the Create Work Item action? That is where you should be setting the created work item's values to values from the trigger issue. What is the…
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Hello @Nicolas Gonzalez Welcome to the Atlassian community. Is the source Confluence instance Data Center or Cloud? If it is Cloud, what subscription tier is it on? Does the source instance have third party apps? If so and the source instance is Cloud, do you have the same apps on the destination instance? You said that…
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Hello Welcome to the Atlassian community. You can contact Billing, Licensing, & Pricing Support for help with regaining administrator access to your subscription. https://www.atlassian.com/company/contact/purchasing-licensing#/
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Do any of your company employees have Organization Admin access or Billing Admin access to the Organization under which your current product subscriptions exist? If so they can open a technical support ticket. If none of your current personnel have Organization or Billing Admin access for your current subscriptions then…
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Hello @Julio Lorenzana Welcome to the Atlassian community. If you use the link provided by @Matthew Sinclair you will need to select the Billing, payments, and pricing option which will redirect you to this page. https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ From there…
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Hello @Naseem Ahmed Welcome to the Atlassian community. I suggest that you start by having your Organization Admins open a ticket with Atlassian technical support at Https://support.atlassian.com/contact They will be able to guide you through the process of verifying domain ownership and next steps.
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Hello @Marcus Perry Welcome to the Atlassian community. Were those Free subscriptions that you set up for yourself? Atlassian has a policy about deactivating free subscriptions that are left inactive. I wrote an article about it that you may find helpful. I've included the link below. Let me know if you have any questions…
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Hello @Thomas Pollet I found a solution that works, but first, how are you getting the quantity? Is there a number field or a text field where that is being entered? The solution I have works with a number field. Your flow Trigger can be whatever you want. Follow that with your Lookup Objects action. Then you create some…
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Hello @Thomas Pollet Can you provide more information around why the number of objects will be variable? Is it something like the requestor says "I need pencils" and enters "10" in some field (from which you can extract the number), and you will do a lookup for Pencil objects and associate to the issue the first 10 (or…
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Hello @Jeff Michaels Welcome to the Atlassian community. Have you tried the following path? I went to the Billing support page. https://www.atlassian.com/company/contact/purchasing-licensing#/ I elected to continue without logging in. For "How can we help" I selected Other. And I see a Submit button at the bottom of the…
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For my latest consulting assignment we got a GO decision to proceed with a DC to Cloud migration for Jira. This has been a long journey as it is not simply a lift-and-shift but has also involved major business process and Jira configuration transformations. I've been working with an awesome team preparing for this over the…
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@Peter.Gao Unfortunately there is no method to self-remove you access to an Atlassian Cloud product if you are not the Administrator of that product/subscription. You would have to contact the admins at Qt to ask them to remove your access to their subscription of that Atlassian product.
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Hello @Dylan Fletcher Branches don't support a counter variable because iterations in a branch run asynchronously and can execute in parallel to each other.
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Hello @Shaun McGuire You may also want to read this information: https://support.atlassian.com/security-and-access-policies/docs/manage-data-contribution-for-your-atlassian-organization/ …and review the applicable settings for your Organization.
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Hello @Testing This documentation explains how to manage the Share option in the Customer Portal. https://support.atlassian.com/jira/kb/understand-share-options-in-jira-service-management-cloud-portal/
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안녕하세요, Atlassian 커뮤니티에 오신 것을 환영합니다! 저희는 귀하와 마찬가지로 Atlassian 제품을 사용하는 사용자들의 커뮤니티입니다. 따라서 귀하의 조직(Organization)에 직접 접근할 수는 없습니다. 더 자세한 정보를 알려주시면 문제 해결을 위한 조언을 드릴 수 있습니다. 조직을 삭제하기 위해 어떤 단계를 진행하고 계신가요? 혹시 다음 문서를 참고하고 계신가요? https://support.atlassian.com/organization-administration/docs/delete-your-organization/ 해당 단계를 진행할 때 어떤…
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Hello @Peter.Gao "Qt" doesn't seem to be any product available from Atlassian. As this forum is for Atlassian related accounts, I'm not sure we can help you. Have you contacted the technical support organization of your company?
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@Jairo Merea That is a known issue being worked on per:
