Trudy P Claspill Community Champion

@Stavros_Rougas_EasyApps That is a known issue that is being worked on, per

@Ajay _view26_ You have to start typing something after the "at" symbol in order for the list to populate.

For a Company-managed space you would need to have an admin modify the workflow(s) for the project to set the Resolution field when transitioning to your green/resolved Statuses, and to clear the Resolution field when transitioning to other statuses. The workflow can use a Perform Action option to set the Resolution field…

Hello @Björn Lindström The report is not relying on Statuses. It is relying on the Resolution field. The data in this field shows next to the Status selector when viewing an item. The report counts an issue as Resolved when it has a value shown in the Resolution field. When you transition an item to a green status (a…

As of this morning some of the Q&A Categories I followed no longer were marked as Following. And for a few moments when I filtered my Feed for Followed Categories and Questions, nothing was displayed.

Thank you for the additional information and screen images @Justin Johnson I see on the last screen that there is a "Use SMS" option. Have you tried that? If that doesn't work I found this article about contacting Loom support. It has a method for when you can and when you cannot get logged in to Loom.

Hello @Justin Johnson It is possible that somebody else within gcu.edu set up subscriptions to other Atlassian products (i.e. Jira, Confluence) and claimed the domain and all email accounts within that domain, which would make your account managed. Claiming the domain would require steps that only administrators of the…

Hello @Leanne Asanuma Welcome to the Atlassian community. We are users of the Jira product, like you, but we have no access to the system your are using. We have no context for what a CMB request is. Finding the CMB requests that need attention depends on the configurations of your automation rules. For rules triggered by…

Hello @JESSICA SOUZA DE BRITO Regarding opening a support ticket with Atlassian Technical support at https://support.atlassian.com/contact/ Are you an administrator for your Jira Site or your Atlassian Cloud Organization? Those are the only people who can open a support ticket. If you are not an admin, reach out to your…

Hello @mduberstein To change the time period that completed items remain in the last column of a Kanban board for a Team-managed Software space, while viewing the board click the View Settings button. Then select a time period from the Hide done work items list.

Hello @Sean P Collins Welcome to the Atlassian community. The first questions needing to be answered are: Is your personal Jira system Jira Data Center (where you installed the software yourself on a physical or cloud provider infrastructure) or Jira Cloud? Answer the same question for the school system. Are you and…

Hello @Priyadharshini padmanabhan Welcome to the Atlassian community. There is no active incident on the Atlassian Status page. https://status.atlassian.com/ What error are you getting? Are you an administrator for the site or organization? If not, have you reported your issue to the site administrators When was the last…

Hello @mduberstein Welcome to the Atlassian community. Adding to what @Matthew Sinclair said: For a scrum board the right most column is cleared only as Sprints are Completed. It will not clear automatically unless you have set your sprints to complete automatically. Can you share with us the specific type of Space you are…

@Glenell Rosburg I see the settings panel you posted in your other reply. The radio button setting rules out that this flow is being triggered by another automation event. The Scope confirms that this flow is triggered only when an issue is created in the Data project. So, this flow is not the culprit creating two new…

I don't work much with Trello or the other apps that don't tie to an Atlassian Cloud Organization, so I didn't think of that scenario.

@Glenell Rosburg What is the scope of your rule? Is it scoped to a single project or multiple projects? Are the Data or Health projects within the rule scope? Multiple projects. The form is in 1 project (space), Data is a separate project (space), Health is a separate project (space). What exactly do you have for rule…

Have you checked your email servers to see if they have received the email or blocked the email? In your Atlassian Cloud Organization have you claimed your domain such that the accounts are considered "managed"? Do you have your Atlassian login integrated with an SSO service, or do you enter you password directly when…

Hello @Giovana Oliveira Brunacci Welcome to the Atlassian community. As a community of users we don't have the access to directly affect your account, but we can offer you advice. The message about being the last billing admin indicates that your account is a billing admin for some subscription that has not been cancelled…

@Glenell Rosburg For the second version of your rule: What do you see in the audit log when the rule has executed? Please share a screen image of the details of the log. What is the scope of your rule? Is it scoped to a single project or multiple projects? Are the Data or Health projects within the rule scope? In the rule…

Hello @Glenell Rosburg With an If/Else block every set of conditions is evaluated. The block isn't exited when the first set of matching conditions is encountered. An issue with these values: Issue type: Value Prop VPE/VPA: Value Prop Add Resource Allocation: Implementation …will match the first Else block on all three…

Hello @Matheus S. N. Baccaro Welcome to the Atlassian community! We are a user community with no access to the Atlassian Cloud back end or to your account, but we'll try to advise you on how to resolve your issue. Am I understanding correctly that you are experiencing issues when trying to login to Atlassian Cloud with…

@Anwesha Pan @Suzie Ahlers Try this link

Kudos tray Recognition search doesn't list matches for people in the leaderboard? The issue: Kudos tray Recognition search doesn't appear to find the profiles of people who are shown in the leader board. Searched for John Funk and Brant Schroeder and the profile links that match their leaderboard profiles were not in the…

@Monique van den Berg I had to paste it first as plain text then copy it again, but it worked.

@Viswanathan Ramachandran You may want to start a new comment thread for your issue. You posted your issue about giving peer recognition from an article as a reply to my issue about the kudos panel that shows within a profile but was missing from my profile and another user's profile. Those are two different issues.

Hello @Everton Precaro For clarity when @James Gamble says to toggle Releases through Space Navigation he is talking about clicking the + at the right end of the view tabs and adding Releases from there. To toggle it off you would find the Releases tab, click the eliipsis button, and select Remove. On a side note be…

Hello @AK Patnaik Welcome to the Atlassian community. If your Free subscription was deactivated more than 14 days ago it is unlikely that the data can be recovered. Free subscriptions that are deactivated due to inactivity are permanently deleted by Atlassian 15 days after deactivation. They do not keep backups that can be…

Hello @Marcelo Montano Take a look at this for info on the new lozenges/rankings https://community.atlassian.com/forums/discussion/3287516/%EF%B8%8F-levelling-up-ranks-badges-and-kudos-on-the-new-forums-platform

@Monique van den Berg In my profile I click the link for the count of My Posts and got a new page with more analytics info on it. For "Posts" under Analytics (bottom left) I see the number I used to see for Total Posts in the old forum. Below my avatar on the right I see "Posts" and "Comments". Between them they add up to…

My counts also are completely wrong.