Trudy P Claspill Community Champion

Is that the exact error message? If not can you provide the exact and full error message, including information about which line is causing the error?

Hello @Karl David Bäckström Welcome to the Atlassian community. Are there places in other projects where you do see the Link option? Can you provide a screen image of that? And can you provide a screen image from the new project showing the area where you would expect to see that option, but don't see it? What are the…

Hello @Lynn Squire Welcome to the Atlassian community. Are you getting an error message to indicate failure, or are you not getting the result you expect? I have not analyzed your code, but I found another post marked as Solved that talks about getting the working days difference between two date custom fields. The code…

Hello @dorian.puerta Welcome to the Atlassian community. First, note that this is a publicly accessible forum. It is not a good idea to post your email address nor your Bitbucket link in a public forum that can be accessed by bad actors. To address your actual question, here in the user community we don't have access to…

Hello @Jaqueline Correa Welcome to the Atlassian community. The first problem is that your rule is set up so that if there IS a sub-task with a summary that matches the status name, then the another sub-task WILL be created. If you don't want another sub-task created in that case you would need to change the Condition to…

Hello @Joseph Nelson Welcome to the Atlassian community. The arrow and italicized format of the information indicates that you have enabled the X setting in the View Settings for your plan. That setting "rolls up" the dates. If you want the higher level items to show nothing in that field when the field is empty in that…

Hello @melody_mack Welcome to the Atlassian community. Can you tell us what type of project this concerns? Get the project Type information from the View All Projects page under the Projects menu. Find your project in the list there, and tell us what it says in the Type column. Have the users refreshed their displays since…

Hello @Siddharth Ramesh When asking for help with correctly an Automation Rule, it will help us help you more effectively if you provide screen images showing your entire rule and screen images showing the output of the rule's execution in the rule Audit Log. If you simply used multiple IF conditions, then the first…

Hello @LIGNON Welcome to the Atlassian community. You would need to create a custom field to hold that data, then create a process (such as an Automation rule) to execute the calculation and set the field value. You could then add that field to your list view.

Hello @Sachin Guttala We will need more details to debug this. What issue were you in when you created the link? What issue did you link it to? What link type did you use? Can you provide a screen image from the issue showing the Linked Issues section? From which of that pair of issues did you expect the Reporter to be…

"Business" projects are "Work Management" projects. "Business" is the original name for that type of project.

Hello @Karin Aertsen Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. Can you provide a screen image of what you see in the List view, highlight an issue that you think should show a hierarchy? Can you…

Hello @Sreenivasaraju P Can you provide more details about your scenario? When do you want the validation to occur? What is the relationship between the issues? If there is no link between them, how would you tell Jira which issue to use for validation?

Thank you, I see the image now. Your rule does not include a step to change the focus of the rule from the issue that triggered the rule to the linked issue(s) you want to update. At the time your Edit action executes, the rule is still focused on the issue that triggered it, so the action is telling Jira to copy the…

Hello @Sachin Guttala Unfortunately there are no images showing up in your post.

Hello @Stark Jürgen If you have the Jira Software product for Data Center then you should have access to Work Management (a.k.a. Business) projects.

I believe this is the rule you need: * First confirm that the issue triggering the rule was a Dev Sub-task. * Branch to the sub-task's parent * This will confirm that there are not any Dev Sub-tasks set to any status other than Done * This will confirm that there are some QA Sub-tasks under this parent issue. * If both 3…

I believe I do have the Number field in the issues of this project: The Story point estimate field you are seeing there is the native one that is applicable only to Team Managed projects. The field type for that field is not Number. Since it is not a Number type field, and is really intended to be used only in Team Managed…

Hello @Sachin Guttala Please show us the rule you have built. If you are using the Work Item Linked trigger, the rule determines which issue is the "source" and which is the "destination" based on the link used to connect the issues and how the inward and outward descriptions for that link are applied to the issues. The…

Hello @Bhanuprakash N There are no attachments with your post. Can you confirm for us the type of project you are using? Get that information from the Type column on the View All Projects page under the Projects menu. Can you provide a screen image of your board showing these columns labeled JSM, Security, and Everything…

Hello @Sebastian Geraldo Welcome to the Atlassian community. Adding to this... What you are talking about is Data Residency. Review the documentation to ensure you understand what is in scope and out of scope. https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/ Also note that if you…

Hello @Justin Can you confirm that your board is referencing a Company Managed project? Get the project Type information from the View All Projects page under the Projects menu. The native "Story point estimate" field cannot be used here. That field applies to only Team Managed Software projects. You can, however, add a…

You should be able to send emails to those addresses using the Send Email action in Automation Rules. You would need to use a smart value(s) in the To field of the action to reference the field(s) that have emails that should be recipients.

O que você está mostrando na imagem é que suas configurações pessoais de Notificações foram personalizadas para projetos específicos. Isso contradiz suas declarações de que todas as configurações foram deixadas como padrão, já que, por padrão, não há personalizações de Notificações por projeto na conta de um usuário.…

Hello @Ashish Nayak Welcome to the Atlassian community. There is no such action for Automation Rules. If a condition is not met then the actions that follow it will simply not be executed. There is no need to explicitly stop the rule execution. However, if you show us your rule and explain the process you are trying to…

Thank you for that additional information. One point of clarification. In your original post you talked about updating "child" issues. However your branch is operating on "linked" issues. "Child" is a specific term in Jira, and it refers to an issue where the Parent field is set to another issue; i.e. Epics have child…

Hello @光野　かおる This image that you provided is an image of the Workflow. This is not an image that shows the mappings of Statuses to the Columns of your board. The image I asking for is part of your board configuration and would look similar to this:

Hello @jessica_huebner License utilization for self-hosted Jira is not based on user groups being used directly or indirectly in Roles or Permissions. It is based on the members of groups specified in the screen found at Jira Administration > Applications > Application Access.

Adding to this... Use of the "Epic Status" field is being deprecated. Use the "Status" field when trying to filter for Epics based on their Status. Additionally, you can select children of an Epic thus: Parent = Epic's issue key Or children of several Epics thus: Parent in (comma separated list of Epic issue keys) However…

If the fields are User Picker fields you would be able to select a user from a list of users. Are you able to do that, or do you have to type in the email address? Since you don't want them to receive the individual issue notifications like the Reporters and Assignees, a solution for sending custom emails is the Automation…