Trudy P Claspill Community Champion

Adding a note - This appears to be related to the Poster's other question posted 1 minute earlier. https://community.atlassian.com/forums/Automation-questions/On-change-update-of-Assignee-in-a-issue-the-Team-filed-should-be/qaq-p/3025457

@Ram Sharma A user can belong to multiple Teams. How would you expect Jira to figure out which one to choose? Also, there is no function provided already as part of Automation to determine the Teams of which a user is a member. A Jira REST API call would have to be made to get that information.

Hello @Razia Allen Welcome to the Atlassian community. What exactly are you trying to automate? Are you trying to automatically start sprints and automatically end sprints? Are you trying to automate the Start and End dates that are specified for sprints when you create the sprint?

The API endpoint you have used is not the one I recommended. https://developer.atlassian.com/cloud/assets/rest/api-group-object/#api-object-aql-post The API endpoint you have specified does not appear to be in the documentation. The "Not found" response you are getting is because the endpoint is not found. Can you provide…

Hello @Kathryn Klarich Team Managed projects don't currently support card layout customization. There is a change request to which you can add your vote. https://jira.atlassian.com/browse/JRACLOUD-85694 If you use the system supplied "Due date" field in your Team Managed project then the information will be automatically…

Hello @sudhiksha_bhat How are you trying to change the status? Are you trying to change the status by clicking on the status button and selecting another status? Or are you viewing a board and trying to drag a card from one column to another? What happens when you try to change the status? It may be a permissions issue…

You're welcome. Did you want to go through examining your workflow to find out why the button is not present on your board? Or are you moving forward with using the Automation Rule option? If my answer has helped you solve your need, please consider clicking on the Accept Answer button above to mark your Question as Solved.

Hello @Brenz Hababag Welcome to the Atlassian community. First, what types of projects are these? Get that information from the Type column on the View All Projects page under the Projects menu. That is a critical piece of information to have to answer your question. Second, what is the actual problem you are trying to…

Hello @Alpana Kalideen You may recall from my previous response to you in your post from April 9, that it isn't possible to add columns to the Timeline view with the Standard Jira subscription Basic Timeline functionality. More information on the basic Timeline feature available in Jira Standard can be found here:…

The rule you have is going to clone the issue where the GTM Task List field was changed. Did you change that field on SCR-23300? Or are you triggering this rule from some other issue, but want SCR-23300 to be the issue cloned regardless?

How are you trying to execute the call? What is the payload you are providing? Obscure your base URL and token information.

Hello @Teplyashin Max Welcome to the Atlassian community. 1. We examine your workflow to figure out why the Create Issue option is not available in the board column(s). 2. Create an Automation Rule to move newly created issues to the board automatically.

Hello @Drew Heal Welcome to the Atlassian community. How is the sales team identified for a given Feature request? Is the team an Atlassian Team or a User Group associated with the Feature? Are the members of the team specified as watchers? Automation Rules can be used to send emails based on updates to specific fields.…

Hello @Ramesh What have you tried so far? I am curious about what problem you are trying to solve by adding the sub-task's parent issue ID to the Create Issue screen when the parent issue is visible in the background. Can you elaborate on that?

Have you reviewed the documentation an AQL (Asset Query Language)? https://support.atlassian.com/jira-service-management-cloud/docs/use-assets-query-language-aql/ https://support.atlassian.com/jira-service-management-cloud/docs/how-to-use-assets-query-language-aql/

Unfortunately for you, no, I can't provide the completed solution for you. I don't have that solution built and don't have the bandwidth at this time to develop it. If you have the Adaptavist Behaviours app I suggest you start by reviewing the documentation for it:…

Hello @Jun Hyoung Park Welcome to the Atlassian community. There is no self-serve process to immediately cancel your subscription. If you want to find out if that is possible, I recommend that you open a support case directly with Atlassian or contact the Billing team directly. General support case portal:…

Hello @Rahul Kumar Kumar If you are using a paid Jira subscription your Jira Administrators can report that through an Atlassian support case at https://support.atlassian.com/contact/#/

Olá @Alexandre Gusso , Bem-vindo à comunidade Atlassian. O campo Resolução e o carimbo de data/hora são definidos apenas durante as transições em que o campo Resolução é definido manualmente pelo usuário ou automaticamente pelo fluxo de trabalho. Atualizar seu fluxo de trabalho para fazer isso não afeta os problemas já…

Hello @Claire Warren Welcome to the Atlassian community. Are you the Organization Admin or a Product Admin or a User Management Admin? Have you tried accessing https://admin.atlassian.com ? That is the area where you would address access requests for the products in your site/organization. You need to make sure that your…

Hello @Kellie McWhirter What is the project type of the affected project? Get that information from the Type column on the View All Projects page under the Projects menu. Assuming this is a Business project you need to go to the project itself, select an existing issue or add a new one, and add each new value directly into…

Thank you, @Björn Gullander Eficode ! You've come to my rescue again.

Hello @Cory Tsang There currently is no support for customizing or adding Status Categories. Since this is a user community, it is not the best venue for providing suggestions to Atlassian. If you would like to provide that suggestion directly to Atlassian you could use the Feedback option available under the Help button…

Hello @Inna S There is currently no Atlassian-provided methods for obtaining that information. Consider reaching out to each app vendor to see if they can provide your with any methods for obtaining that information for their apps.

Hello @Jeremy Yates No, that is not currently a feature available in Jira Cloud.

Provide a screen image of the details of this step:

I don't know why Atlassian made that design decision. I am just providing information about the method to use to create an Asset. Note that this design matches how to create a work item/issue. When you are viewing item related screens like boards, queues, lists, etc. then the Create button next to the Search field starts…

You removed this condition from within your branch. That was not part of my suggestion. Add it back in and the try executing the rule again. An alternative phrasing for the JQL would be "Parent Link" = "{{issue.key}}" Within the branch {{issue}} references the issue to which you have branched - the parent of the trigger…

Hello @Jade Ho-Lin Are you working with Jira/JSM Cloud or Data Center? To what type of project do you want to move the request? If you are working in Cloud is the source project Team Managed or Company Managed? And is the destination project Team Managed or Company Managed? Do you have familiarity with the Automation for…

Download the one that matches your product license. If you are running with a Jira Server license, download the one for Server. If you are running with a Data Center license, download the one for Data Center. You can view your license type from the System administration area, under Applications / Versions & Licenses.