Comments
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Please post the details of your JQL issues match step. The error is indicating that you have entered an improper JQL statement there. I think what you have entered has at the beginning issues: That would not be valid JQL. You need to remove that from the JQL statement.
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Thank your for those screen images. That is helpful. The action in your screen is named "Editar tema".
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Can you provide a screen image of your entire rule, please?
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I believe we are talking about the same field. Did you go through the Teams menu to create the team named "it.delivery.publiccontentsquad"? If so, then the article I provided is the correct solution.
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Hello Joshua, This is not really my area of expertise, but perhaps I can offer some clarification. Can you provide a link to the documentation you referenced to set up the Approval step? Are you working with a Team Managed or Company Managed project? In your configuration of the approval step you specified that the…
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Hello @christian.perich Welcome to the Atlassian community. Are you referring to the Team field that you can populate with Teams that you create from the Teams menu? If so, currently that field does not come up in the list of fields that you can choose from to set in Automation Rule actions. You have to use the More…
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Hello @Shwetha Sundaramurthy That is possible with Jira out of the box. Simply use the Log Work option on the specified subtask each time that you want to log the time you spent working on the subtask. Time tracking must be enabled for your Jira instance, and you must have permission to log time against issues in the…
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Hello @Priti Anand What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. If you are working with a Team Managed project you will not see Sub-tasks listed under their parent issue in either the backlog or the board for a Scrum board. You will see…
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Hello Joshua, I found this page discussing the options for JSM Team Managed project access: https://support.atlassian.com/jira-service-management-cloud/docs/manage-how-people-access-your-team-managed-service-project/ I don't see a Member role in this documentation in the section that discusses Team Managed JSM projects. I…
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Hello @Iain Davidson Do you have a subscription for the JSM product? Can you show us a screen image of what the user is seeing?
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Hello @Priti Anand Welcome to the Atlassian community. I concur with @Varsha Joshi . That is not a feature available in Jira today, if you are talking about issues linked through generic issue linking. That sort of display is available, with limitations if you are talking about an issue and its child sub-tasks.
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Hello @Nagabushanam Kadali Welcome to the Atlassian community. Here are some things you can suggest that your admin review: Have you been added to a Role in the project that has permission to see the project? Have you been added to a user group that has permission to see the project? Have you been granted the appropriate…
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Hello @daltonjaklitsch Welcome to the Atlassian community. The JQL you show is searching for issues that had their Status changed to Done. The JQL is not specifically using Status Category in the criteria. Every Status value is a member of a Status Category. There are three Status Categories, each with a color code that…
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As shown in the above screen images for Jira Cloud new navigation above I see lots of my Starred filters in the side panel, with the option to "View all starred items". The list on the side is definitely not all of my starred filters. I'm not sure how it is deciding which starred filters to show. Are you not seeing a…
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You may want to review the Community Guidelines. They speak specifically about necroposting, which would apply to your addition in this other thread. Additionally, if you find a post that has an Accepted Answer, but the information in the answers does not solve your problem, then the best practice is to start a new…
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Hola @Release Management , Bienvenido a la comunidad Atlassian. ¿Pagas tu plan mensual o anual? Si pagas anualmente, deberás actualizar tu plan al siguiente nivel de usuarios (26-50) para añadir más usuarios. No puedes comprar licencias de usuario adicionales de una en una ni en lotes más pequeños. --- Hello, Welcome to…
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Hello @Ellis, Kathy Can you provide more information about what you mean by favorite filters? Based on my experience with both Jira Data Center and Cloud the term Favorites (related to filters) in the left side navigation appeared only in Jira Data Center, not Jira Cloud. And "Favorites" was synonymous with "Starred". Jira…
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@Iván Pasarín See my reply to you here: https://community.atlassian.com/forums/Jira-questions/Re-Re-Cross-project-board-not-show-all-projects-issues/qaq-p/3026241/comment-id/1126215#M1126215
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Hello @Iván Pasarín Rather then adding to old posts that already have accepted answers, please start a new Question by clicking on the Ask a question button at the top of the Community pages. Provide full details about your environment and your scenario, including screen images showing the configuration of your board and…
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Hello @Rhett Reeves Welcome to the Atlassian community. At what point do you want that to be filled in? If you want to see that text when you are in the Create Issue dialog, the answer is no. If you want the text to appear after you have completed the creation of the issue (clicked the Create button in the Create Issue…
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Are you asking if they could interact with a JSM project? If so, the answer is "it depends", on several factors. Have you associated the user to a Role within the JSM project itself? If so, which Role? What is the Access setting for the JSM project? What are the Customer Access settings for the JSM project?
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Hello @Joshua Stokes Customers can be approvers for other customers' requests. An agent license is not required if those approvers can get all the information they need by viewing the request through the Customer Portal.…
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Hello Joshua, It depends on the type of access you want them to have. JSM Agents (your internal people who will work on JSM issues) need to be assigned a User (agent) role for the JSM product. People that will only access the JSM projects through the Customer Portal (or interact via email) need only a Customer license for…
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Hello @Joshua Stokes Yes, that is correct. Apps are licensed for the same number of users that are licensed to use the Atlassian product, regardless of how many of those user will end up using the app.
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Why is managing the ending and starting of sprints manually a problem? What problem is your manager trying to solve by having the process automated? It may be possible to do, but it may not be worth the effort or it may not solve the real problem. I find it valuable to get a clear understanding of the problem the person…
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Hello, I discovered that with a Team Managed Service Management project you need to use Issue Type rather than Request Type. In Company Managed Service Management project the items have both "issue type" and "request type", and the latter are associated to the former. In Team Managed JSM projects when you are in Project…
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@jennifer smith Actually the functionality is natively supported now. Note this post is a little more than 3 years old. If you click the change request link I supplied in my answer you'll find it has been closed as a duplicate of https://jira.atlassian.com/browse/JRACLOUD-70206 That issue was closed as Fixed in April of…
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Hello @Ayush Pathak That is not possible. With Jira Cloud all accounts, whether "service" or for real people, require an Atlassian Cloud account. If you are not integrating with an Authorization and Authentication service (like Active Directory) for provisioning users and authenticating them, then you would have to use the…
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Hello @Juan Anderson Welcome to the Atlassian community. What type of project does this concern? Get that information from the Type column of the View All Projects page under the Projects menu. Did you reference documentation to complete the setup? Please provide links to any documentation you referenced. I will have more…
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What are you trying to automate...? * The creation of sprints with a 2 week duration? * The starting of a sprint on its start date? * The ending of a sprint on its end date? What would you expect to have done with the incomplete issues when a sprint was completed? Would they go to the backlog or to a the next sprint?…
