Trudy P Claspill Community Champion

The suggestion will not work if the rule is scoped only to project A (the project in which the trigger issue exists.

Has anybody ever successfully logged in with this account? Is this account used to access the internal Jira UI, or is it a JSM Customer Portal only account? How was this account originally created? Was it created manually through Atlassian Cloud or was it set up through provisioning by integration with a system like Okta…

Hello @Dev Team Welcome to the Atlassian community. First, since this is a Jira question, I'm going to move it from the Bitbucket Questions forum to the Jira Questions forum. Second, when a product is deactivated due to inactivity the data is not immediately permanently deleted. There is a grace period where you can…

Hello @h_shahid_ahmed Welcome to the Atlassian community. I have flagged your post here to raise it to the attention of Atlassian Team Members. For future reference, this specific Community forum is for Jira Questions. There is a separate forum for Bitbucket Questions, if you have questions specific to Bitbucket.

Also, can you provide the details from the rule execution Audit Log from when running the rule "failed"?

It should be noted that the article by John Funk concerns form in Jira Service Management. The Forms available in just "Jira" for Software and Business projects does not leverage the same forms engine. So the article may not apply if the author is using Jira versus JSM.

Hello @subash_duraipandi Have you reviewed this information? What is a maintenance window? Are you within the timeframe of a maintenance window? If so then you will need to wait for the maintenance window to complete. If you are outside of such a maintenance window, they you should open a support ticket directly with…

Hello @Kamal Kumar Welcome to the Atlassian community. Is this an account you have been able to log in to previously? Are you unable to access the email inbox for the specified account to get the verification code that was sent to it? I see that the email specified is generic. Is this an account that multiple user use to…

Hello @YoonSeok Han Welcome to the Atlassian community. To edit an issue in another project you must create a rule where the Rule Scope is set to Multiple Projects, and you specify both project A and project B as in the scope. Multiple-project scoped rules can be created only by Jira Administrators. If you have only…

As far as I know the epics of team-managed boards can only be displayed in the epic-panel and not as backlog-items or cards on the board. I agree with this, when we are talking about Team Managed Software projects. A Team Managed project's board uses a non-editable filter that selects all issues from the project. So…

Exploding Kittens Carcassone Ticket to Ride Cards Against Humanity (NSFW, so not providing a link)

Hello @thumuluru.shreya There is a KB on setting security levels when an issue is assigned. https://support.atlassian.com/automation/kb/automation-or-set-issue-security-level-via-automation-for-jira/ Instead of using the Work Item Assigned trigger you would use the Work Item Created. And you would not need a condition to…

Hello @Annie Zhan Welcome to the Atlassian community. Can you confirm the project type by telling us what it says in the Type column on the View All Projects page under the Projects menu? Can you confirm that you have no unmapped Statuses in the Board Settings/ Columns page? Can you provide a screen image of the issue/work…

@Colton Torgrimson The scope drop-down is available only to Jira Admins accessing the Global Automation option available through System settings.

The rule is not getting any sort of value from {{triggerIssue.customfield_11}}, so there is no value being substituted into the JQL. You can see this in the error message. Notice that there is no value where the value from {{triggerIssue.customfield_11}} should be. So the JQL statement is invalid. Where did you get the…

Here's a quick rundown in images. If more details are needed, I suggest that you tell your admins to join the Community and participate in this Question so that the conversations don't have to go through you. Rule Details where the scope is set to both projects Rule Details of Lookup Table step Details of transition step

Hello @Laraine Porrazzo What is your level of access in this Jira instance? Are you a Project Admin for the CSD project? Are you a Jira Product Admin with access to manage the settings of the Jira application overall? To construct this rule you will need to be a Jira Product Admin or get help from a Jira Product Admin.…

You have said: I don't havye "edit issue" field and the other one, And as I have said, in your screen images the action name is "Editar tema". You said: also I can't see my field num in the inspector Can you provide a screen image of what you are seeing?

For clarity can you confirm this is for a Jira Service Management project? The documentation for setting up an Approval step in a Company Managed JSM project is here, for your information: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-approvals/ When I asked about the type of field for Business…

Hello @arno Do you have a link to the documentation for that version? I can't seem to find it on the ScriptRunner documentation website. What error do you get? Can you show us the complete code block where you are trying to use that syntax?

Hello @Lavanya Elango-C Welcome to the Atlassian community. That indicates that there are two transitions available to change the issue from the current status to the Requirement Review With App... status. Can you share an image of the Workflow Diagram with us for the workflow that applies to the issue type you are…

Hello @teresa mckinnon Technically you can combine the information from multiple projects to display in one board. You do that be creating and saving a Filter that selects the issues from all the projects. Then you create a new board from the Saved Filter. However, that creates a board using the same functionality as used…

You're welcome. If my responses helped you solve your problem, please consider clicking on the Accept Answer button above my responses to mark your Question as Solved.

That is correct. As I said, currently that field does not come up in the list of fields that you can choose from to set in Automation Rule actions. You have to use the More Options feature and provide JSON code to set the field. Refer to this article for guidance: Automation: Set your Advanced Roadmaps Team automatically…

Correcto. Con un plan anual, tendría que cambiar su suscripción para pagar entre 26 y 50 licencias y así poder tener 35 usuarios con licencia. Para cambiar de un plan anual a uno mensual, contacte con la agencia donde adquirió la licencia. Si trabajó directamente con Atlassian, contáctelos a través de esta página:…

Based on the last image you posted, this was the condition I was talking about. Before this last change you made, it looked like this With your update you changed {triggerIssue.customfield_11}} to {{issue.key}}. Revert that specific portion to what you had before the change. 

Hello @Naveen Kumar B Do other users have the same problem? Are you still experiencing the problem? Have you tried a different browser application, a private browser window, or clearing your browser cache? It doesn't appear that there were any general incidents at the time you wrote your post. https://status.atlassian.com/…

@Ana Vitoria Rezende de Oliveira Bem-vindo à comunidade Atlassian. O que você deseja fazer com os resultados da consulta? Você precisa exibir as informações em um painel ou compartilhá-las com outras pessoas? Se você tiver apenas os recursos nativos do Jira JQL, não será possível atender à sua necessidade. Para fazer isso…

Hello @Laraine Porrazzo Welcome to the Atlassian community. Yes, that is possible, with Automation Rules. There are caveats. First are the project Team Managed or Company Managed? Do you create an issue link between the two issues? In general you would need to make a multiple-project scoped rule, naming both of the…

Hola @Lihana Paola Vasco Cardenas , Existe una API REST para tableros ágiles. Incluye un punto de acceso para crear. https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-post Sin embargo, no parece haber un punto de acceso que permita configurar los ajustes del tablero. Se…