Comments
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Thank you for that additional information. Following the steps in this document: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-announcement-to-the-portal/ ...at what point do you stop getting things that match what it describes? * In your project, select Channels * Hover over Portal and select…
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Obrigado pelas informações adicionais, @Barbara Martins Qual é o Escopo do Projeto para a regra? É um projeto único, vários projetos ou global? Obtenha essa informação na aba Detalhes da Regra da regra. Você já alterou o Escopo do Projeto para esta regra? Você pode revisar a lista de Campos Personalizados Globais para ver…
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So, you see something like the image I showed above? In that case you would need to follow the instructions I provided about using a Priority Scheme.
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As this is a user community and we all use our own copies of Jira, I have no access to or information about that site. Is that a Jira Cloud instance or a Jira Data Center instance? Have you ever been able to login to that site before? Are you an administrator for that site or just a user of it? Have you contacted the…
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Hello @jasmin_chikhi Welcome to the Atlassian community. Based on the message you are specified as the Billing Admin for an Atlassian Cloud product subscription. Another person needs to be made a Billing Admin for that subscription, or the subscription cancellation process needs to be completed. You should be able to…
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Hello @Adam LaCoste Are you referring to the Next Run information that shows when you look at the Basic tab of the Scheduled trigger configuration? I believe that information is being shown based on the Basic settings that are selected, not based on the Cron specified in the Advanced tab. You may notice that the Scheduled…
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Hello @Jim Miller Welcome to the Atlassian community. Are you following instructions presented by the in-app Help, or documentation found elsewhere? If you are following documentation found elsewhere, can you provide a link to that so we can review it? Are you trying to remove an announcement that displays in a single…
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Hello @Kumud Chauhan Welcome to the Atlassian community. Are you 100% sure that you are entering the correct email address and password to login? Do you have multi-factor authentication enabled? Are you using just the native Atlassian Cloud authentication or is your password being verified against another source like Azure…
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Hello @Alex Fiteni Welcome to the Atlassian community. When you open a saved filter you will initially see the filter name and the Save As button, the filter details, and the results. If you edit the filter but don't execute it you will see the Save button disabled, and the text "Edited" appears. When you execute the new…
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Hello @Mary Francis Welcome to the Atlassian community. Since this is a user community we cannot address your problem directly. We have no administrative access to other customers' sites or the Atlassian Cloud overall. But I did flag your post to raise it to the attention of Atlassian Team members. You should hear from…
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Hello @Laura Bowers Is your Team Managed project using the System field named "Priority" or using a custom field named "Priority"? If you navigate to Project Settings > Work Types, select a work type that includes the Priority field, expand the Priority field do you see a list of the available values with the option to…
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I'm sorry, I'm not seeing an app by the name "CRM for Jira Cloud" in the search results shown in the link I provided. Can you provide the marketplace listing link for the app you are using, or identify the app based on the names in the search results?
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@Yogesh Mude Just a correction - based on my actual testing of work item hierarchy adjustments Jira doesn't allow you to deselect the native Epic type at level 1, which would be a prerequisite to moving it to level 2. This is true even if you add another work item type to level 1 first. The built-in Epic work item type is…
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On a side note, this hierarchy applies only to Company Managed projects. Team Managed projects manage their work item type hierarchy within each such project, and it is limited to 3 levels; the "Epic" level 1, the "standard" work item types at level 0, and one subtask work item type at level -1. If you need additional…
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Hello @Keisha Phoenixx Welcome to the Atlassian Community. The numbering is automatic and indicates the parent/child relationships in descending order; i.e. 3's can parent 2's, 2's can parent 1's, 1's can parent 0's. The Names on the left are just labels - they do not inherently specify the issue types available at that…
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Hello @Assem E In the text of your question you asked about Jira Data Center v9.12. However the tags on your post say your deployment type is Cloud, which means Jira Cloud - the software-as-a-service product where Atlassian hosts the application. Are you using Jira Data Center or Jira Cloud? @G subramanyam 's answer…
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Hello @Tetiana Bondar Welcome to the Atlassian community. I don't have an answer for you but I was hoping you could provide more information about your scenario. 1. Which endpoint are you using? 2. Can you provide an example of the call/payload you used that work in v2 that no longer works in v3? 3. Did you see a…
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Hello @Mahendra Gorrepati Welcome to the Atlassian Community. We are a community of users of our own Jira instances. We don't have access to that instance. You are going to need to contact the Administrators of that Jira instance. If you don't know who those people are, try contacting the person who told you to access the…
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Thank you for that additional information. That is helpful. I have additional questions. 1. Will multiple Clients have any identical facility names? Can Client A and Client B both have facilities with the same name but different Onshore and Offshore Reps? If Client A has a facility named Location 2 and Client B has a…
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Good luck in your search! If you find a solution it would be great if you post back here what you find. I'm sure that other community members would be interested in the solution.
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Hello @Miles Teg Welcome to the Atlassian community. With the native Jira time tracking feature you can make multiple log work entries but you have do do them one at a time. Are you unable to do that?
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That looks like it might be a third party app. I see multiple CRM apps listed in the Atlassian Marketplace. Which one specifically are you using? https://marketplace.atlassian.com/search?query=crm&product=jira&hosting=cloud
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Hello @Byron Ojua-Nice Welcome to the Atlassian community. I have flagged your post to raise it to the attention of Atlassian Team members. They should respond within 2 business days.
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Hello @Sebastian Santoyo With only native JSM function the only method to get what you want would be to copy the information from the blue and green issues into fields within each red issue. And again, with only native functionality, the method to copy the data would be to use Automation Rules. There are limits to the…
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Hello @AAlJubair Welcome to the Atlassian community. This is a user community, not the method for opening a support case directly with Atlassian. If you describe the problem you are encountering we may be able to offer you advice on how to resolve it, though. When you try to access that issue, what happens? Do you get a…
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Hello @Fréderic Faugère Welcome to the Atlassian community. Can you go to the project settings and provide a screen image of what you see for Columns and Statuses. Example:
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The underlying filter of a Team Managed project Kanban board can't be modified. It is designed to select all issues in the project.
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I concur with this. Natively the only filter option for Comments is to filter them by the comment content with the "~" operator, and there is not a JQL method to use that operator to find items where the text field being evaluated contains anything.
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Hello @krzysztof.franczak Thank you for that additional information. I don't specifically know of a tool that can generate the reports you describe because I have not had to work with the reporting requirements you describe. I wonder if one of the tools that incorporates "billing" features might have features like you…
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Você pode fornecer uma imagem de tela mostrando a caixa de diálogo Criar que é exibida para esse tipo de problema quando você tenta criá-lo manualmente? Exemplo: O que eu quero confirmar é se os campos Cliente e Conta estão sendo exibidos nessa caixa de diálogo. A que tipo de projeto isso se refere? Obtenha essa informação…
