Trudy P Claspill Community Champion

Hola @editor atenas , Bienvenido a la comunidad Atlassian. ¿Podrías darme más información sobre tu problema? ¿Intentas acceder a un proyecto de Jira? ¿Cuál es el mensaje de error que recibes? --- Hello, Welcome to the Atlassian community. Can you provide more information about your problem? Are you trying to access a Jira…

Hello @Shreedhara N Welcome to the Atlassian community. Your post tags indicate you are using the free version. Is that accurate? And are you wanting to create issues in Jira Software and/or Business projects? Or do you also have Jira Service Management? For Jira Software and Business projects, the incoming email must come…

Hello @Chetan Khanna What type of project does this concern? You can get the project Type information from the View All Projects page or by clicking the ... button next to the project name in the panel on the left. If you are working with a Team Managed project, you can set default text in the Description field through…

Hello @Heather Foutch-Rivera Welcome to the Atlassian community. Additionally, if you happen to be using a Software type project rather than a Service project, only the native Labels field will generate a filter that can populate ad-hoc based on the label values present in the issues in the board. If you create a custom…

I have flagged your post here to raise it to the attention of Atlassian team members. You should hear back from them within 2 business days.

You can create a support ticket by specifying the paid site/product and then in the description clarify that the issue is with another site and specify that one. It is a way to work around the limitation of not being able to open a support case for a free product.

The third row of the table addresses Premium and Enterprise plans stating "You can still turn off the new navigation only for yourself until late July 2025." Given that it is now August and beyond the "late July" date, the option is no longer available.

Hello @高下 智彦_Tomohiko Takashita_ lixiluser The ability to turn off the new navigation UI was deprecated. This is not a bug. This was Atlassian's plan. Refer to https://community.atlassian.com/forums/Navigation-Refresh-articles/New-navigation-for-Enterprise-and-Premium-plans/ba-p/3060398

I'm circling back on this to share that I was able to construct Automation Rules to handle moving issues from one project and issue type to another project and issue type leveraging the REST API Bulk Issue Move feature.

@Segun Awe Welcome to the Atlassian community. Adding to posts older than 6 months is considered "necroposting" and discouraged in the Community Guidelines. Additionally your answer is wrong. The poster of the question indicated that the board is in a Team Managed project. Please refer to my answer for information relevant…

Hello @Pete Robbins It is not necessary to create a separate Automation Rule. Instead edit the Automation Rule in P1 that is creating the issue in P2. In the Create Work Item action you can set the Description field content that you want in the new issue. If the Description field is not already one of the fields being set…

Hello @Pablo Canonico Welcome to the Atlassian community. Are you working with only Free product subscriptions in this Organization? If you have any paid subscriptions I would advise you to open a support case directly with Atlassian through https://support.atlassian.com/contact/#/ If you have only free product…

Hello @Jo-Lee Bertrand Doesn't that only update the field as the new issue is saved? The post author said they specifically want the default text added when the Create dialog is opened so that the default text is in place for the user to modify.

@Stefan Salzl While we have concluded that the rule will not work as written I wanted to address your two questions on behalf of the question author. The rule is triggered by the change of field value in an Epic, and the goal is to update the Parent of that Epic with a sum of that changed field for all Epics under the same…

Thank you for that additional information. There is no value in the field because the variable you are using to set the field has no value: As I mentioned, I think the "sum" function does not work with all custom fields. Can you add a log action to print {{lookupIssues."Total Story Points".sum}} ? I think you will find…

Why simple when you can make it complicated? Thank you. If you are referring to the multiple areas that need to be reviewed, I expect that is because an Organization has many parts and Atlassian wants to ensure that you have reviewed each one and properly removed it. If it was just a single button to delete everything that…

Hello @Antonio Welcome to the Atlassian community. Review this page for information on the steps for deleting an organization: https://support.atlassian.com/organization-administration/docs/delete-an-atlassian-organization/ Notice in this child page that there are time periods that have to run out during this process, so…

Hello @Colaco, Roger Welcome to the Atlassian community. It sounds like you are trying to onboard a new person in your environment but you cannot see that person within your Atlassian product (Jira?) instance yet. Is that correct? If you have raised a service request to ask for that person to be granted access to your…

Hello @Mahnoor Arshad Can you add a log action within the For JQL branch to print the value of the smart value you are using to set your variable? I think that not all custom fields accessible through Lookup Issues can be supported by the "sum" function. I suspect that you will find that {{lookupIssues."Total Story…

Hello @Hristina Samardzhieva Welcome to the Atlassian community. I don't think that is currently possible. In this change request item #7 under Suggested Solutions appears to match the feature you are seeking. https://jira.atlassian.com/browse/AX-1392

Hello @Crp Rajan Welcome to the Atlassian community. What type of output are you trying to get? JQL can provide you with a list of issues against which time has been logged during a time period with worklogdate field. https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Worklog-date If you combine that with a…

Hello @Timm Beckmann Welcome to the Atlassian community. I have flagged your post to raise it to the attention of Atlassian team members. You should hear from them within 2 business days. Dod you ever previously have Confluence as part of your site? If so, and if you had an unpaid bill previously, and the subscription was…

Hello @jarnold Welcome to the Atlassian community. Can you provide a screen image of what you see? There are multiple ways a Jira issue can be displayed in a Confluence page. Each one can have a different selection, set while editing the page. As a "card" Inline As a URL Embedded. There is also an option in your Profile…

Interestingly I note that this last value you specified for setting the "delta" variable is the same as the first one you specified in your original post. 1: {{delta}} = {{#=}}{{fieldChange.toString.asNumber}} - {{fieldChange.fromString.asNumber}}{{/}} 2: {{delta}} = {{#=}}{{fieldChange.toString.asNumber}} -…

I'm glad you found the solution! You have to use asNumber on the variable because variables are always stored as strings, as mentioned in the documentation. https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-variable

Hello @Abdi jama ahmed If you would like to obtain Atlassian certifications check out the Certifications page in the Atlassian Community Learning center. The link to the Learning center is available at the top of all Community pages.

Thank you for the additional image. It doesn't appear to include the + button on the right nor the unmapped statuses area on the left. While you may not intend to mix issues from different projects in a sprint, it can happen accidentally. Jira doesn't block issues from being assigned to an unrelated Sprint as long as the…

Hello @Ardalan Sepehri Can you provide a complete screen image of your status/column mapping, please? Example: I want to see if there are any unmapped statuses, and see where the Cancelled status is mapped (assuming it exists). I also want to confirm that there is not indication of another column farther to the right by…

Hello @Prakash Hinduja Welcome to the Atlassian community. Have you worked with Automation Rules before? If not there is free, on-demand training available through the Learning link at the top of the community pages. Here is a sample search for that topic.…

Hello @Jeniffer Kamaraj For that you would use the Time Spent field. Refer to https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Time-spent