Trudy P Claspill Community Champion

Hola @Angel Salazar , Respecto al error que recibes en tu primera regla: "Hemos encontrado varios campos con el mismo nombre y tipo". Esto indica que hay más de un campo llamado "Fecha de inicio" en tu instancia de Jira, y la regla no especifica cuál intentas usar. Al hacer clic en el botón "Elegir campos para configurar"…

Hello @steliosavramidis Thank you for that additional information. Looking at the slack messages you are generating, it appears that you are not referencing the correct field to get the value of the field you want to change. I am assuming that the "Due date" field you want to change actually has a value already when this…

Hello @Paige Annunziato Welcome to the Atlassian community. Can you first confirm that when you use the Create button at the top, the Project that is specified in the dialog is the same as the project for which you are viewing the board? You said it is a Team Managed board. Is it a Software or Business project? Get that…

Hello @Greg Husted Welcome to the Atlassian community. What is the exact message you received? Your post tags indicate you are using a Free subscription. Is that accurate? If so, have you already got the maximum 10 licensed users that are allowed for a Free subscription? 

Hello @Angel Salazar I wrote an article on the topic of automatically updating dates on dependent tasks. You might find it helpful. Updating dependent task's dates when predecessor task date changes 

Hello @steliosavramidis Can you please show us the entire rule you have created, and the details of each component where you are using smart values? Can you add a Log action, immediately before the step where you try to change the Due date, to print the due date value - {{issue.duedate}} ? Can you add Log actions to print…

Given that you say they are using the same workflows, screens, fields, conditions, etc, then the risk is lessened on changing the issue type. It can be done manually for issues that use the same workflow, through the breadcrumbs. Similarly it can be done in an Automation Rule using the Edit action. Do you want this to…

Not an answer but a confirmation of the results you are getting. I created a rule with the Object Created trigger and a Log action to simply log information from the {{initiator}} smart value, using the information about that smart value available here. And I get no information from the {{initiator}} smart value.

Hello @Trevor de Souza What are the details of your Create Variable step? Can you add a Log action after that to log the value of the Variable and the smart value you are using to set it?

Hello @bryan Your Organization Administrators should be able to activate the Platform Experience through https://admin.atlassian.com, selecting Settings, and then Platform Experience. Refer to: https://support.atlassian.com/platform-experiences/docs/how-to-activate-platform-experiences/

Hello @Khaled Sherif Welcome to the Atlassian community. The native Jira filtering capabilities do not include a "Group by" option. They provide only an Order By option. Additionally the filtering is designed retrieve issues based on criteria, not to retrieve other types of entities and then the issues associated with…

Hello @christina.brooks Welcome to the Atlassian community. The short answer is you cannot. The Summary page provides information for the project, not for a board. https://support.atlassian.com/jira-software-cloud/docs/what-is-the-summary-view/ In your image you are seeing the Summary information for the project that is…

@Vitalii Rybka The term "Roadmaps" was replaced by "Timeline" quite a while ago. And it was available in both Company Managed and Team Managed Software projects. Additionally access to that functionality for both CM and TM Software projects now through the tabs across the top, not in the navigation panel on the side. As…

Ah, the source of the confusion then is that you posted this in the Jira Questions forum, so I assumed you were talking about the Jira application. Trello has a separate forum at Trello Questions. I recommend that you start a new question there for this topic. I could move this current post to that forum, but since it is…

Thank you for sharing that. I can confirm that there is no option for "Roadmaps" in my personal Jira instance (Free plan, Jira, JSM, and JPD). I also checked an instance on the Premium plan and did not find it there either. "Plans" is the native feature for roadmaps/timelines. I wonder if the Roadmaps option you see is…

Hello @Functional RTE This is a user community so we are not able to access any of the details of these Organizations. I recommend that you provide the information directly to Atlassian Support through a support case at https://support.atlassian.com/contact/#/ Good luck!

There is also a post from Atlassian seeking end users (versus admins) to provide feedback on the new navigation. Perhaps you can apply to participate: Seeking END-USERS to help us improve Atlassian’s navigation 

Hello @Falk Rüther I found that some of your replies were automatically marked as Spam. I have released the non-duplicate ones so they should appear in this thread. An alternate method to provide your feedback directly to Atlassian is to click the Help icon in Jira and select the Feedback option. That will send your…

Hello @Sivaraju,Vijay Welcome to the Atlassian Community. Can you provide a screen image showing us where you are seeing "Roadmaps"? I don't see an option with that label in Jira Cloud.

Hello @Erik Boe Welcome to the Atlassian community. The Status Category Changed field being empty is not at all the same problem as the sorting by that date being incorrect. I recommend that you start a new question by clicking the Ask a question button at the top of the screen to get advice about your situation.

Can you share with us the rule you have constructed? Which date change are you monitoring for; Refresh date or End date or both? Do you want to update Refresh date when End date changes, or vice versa? Is the Model attribute limited to selecting one Object B, or does it support selecting multiple Object B's? Can an Object…

I've been watching SciFi/Fantasy series that have been off-air for a while. Right now I'm watching Before that I re-watched Stargate Universe.

At the moment I'm stumped, but I'm going to keep working on it... I get the same results as you.

First I want to address you last two replies. What do you mean where? I tried to import the CSV file with the example I sent you. You need to remove the text "supports" from the data you are importing where I highlighted it with red boxes. Only the key for the issue you want to link should be there. When I asked you to…

That makes sense. When it is a separate action it would be acting against the Trigger issue, unless you had nested it within a branch For Most Recently Created Issue

Hello @Michael Frade Where are you trying to use that comparison? An automation rule? A search?

No. You add the link creation directly in the Clone action.

You tried that where? What was the symptom of "not working"? Did you remove the "supports " text from the data you are importing, so that the data in the column is just the issue key rather than "supports <issueKey>"? To ensure you get the correct name to use for the column header in the CSV, can you show us the Link Types…

Hello @Julia R. Based on the screen image you have provided, you appear to be using a Team Managed project. A Company Managed project would not have the +Add work type option available. There have been changes rolling out in the field management area. Here are a couple of links to community articles.…

@Bill Sheboy In my experience (and per the testing I just re-executed using Company Managed Software projects)... - The Clones link is not automatically created between issues when the Clone action is used. - One must explicitly set the Linked Issues "field" in the Clone action to create the clones/is cloned by link - This…