Trudy P Claspill Community Champion

What do you mean exactly by "remove users"? * Remove their access to the Confluence app? * Remove their access to the site? * Remove the users from the Organization? Is your company using an integration with an IdP for provisioning users? Is allocating access to apps part of that provisioning; i.e. by provisioning user…

A free subscription is still a subscription and would still show up in your Organization. In the Admin hub click on Apps > Atlassian Apps. Is the Jira app listed there? If so does it have a triangular Warning symbol next to it? If the app is listed there and does not have a Warning symbol, then go back to Directory > Users…

Thank you for that additional information @Michael Beale You said "All of which give conflicting guidance on what API endpoint to use." What task are you trying to execute? There are different levels of user management for accomplishing different tasks, and different API endpoints may apply. And there are two types of API…

Hello @Rick Did you set up this subscription to Jira or are you using a subscription set up by somebody else? Can you access https://admin.atlassian.com, go to Directory > Users, and make sure that you have a role assigned to your login/email for the Jira product?

Hello @Albert Chirighin The reason for the additional issues in the results is the use of the OR operator in your filter. All the criteria connected by AND are getting grouped together as one selection, and then it is looking for issues that match either of the OR criteria. I think you intention is to get Tasks from…

Hello @Ramesh Krishnan And that is the same answer you received when you posted the same question on 23 January. https://community.atlassian.com/forums/Jira-questions/Populate-Goals-in-epic-from-Saga/qaq-p/3180772

Hello @Albert Chirighin Can you show screen images for each step you are executing? Obscure confidential information.

Hello @Anette Noll That is a set of images for the scenario where you get the Edit screen. Can you provide a set of images for your other scenario? This is different in instance 2. After creation of a sub-task, I open it and the create screen shows up.

You're welcome! I'm glad it resolved itself.

The one from Vincent, nested within Mohamed Riza's response thread? That is an intriguing workaround. If the +200 projects share a workflow scheme it could be manageable. If they do not, then the change would need to be incorporated into the existing Spaces' workflows and into whatever is being used to create the new…

こんにちは @磯貝　謙次郎 、 Atlassianコミュニティへようこそ。 私の場合、あなたと同じような現象は発生していません。 /servicedesk/customer/portals にアクセスしても、特定のポータルページにリダイレクトされることはありません。 ブラウザがリダイレクトではなく、URLを自動補完しているということはありませんか？ ブラウザのキャッシュをクリアしたり、プライベートブラウジングウィンドウを使用したり、別のブラウザアプリケーションを使用したりしてみましたか？ /helpcenter-management にアクセスすると、デフォルトのヘルプセンターのタイルが表示されますか？…

Hello @Peter _PJ_ Jarvis Welcome to the Atlassian community. As this is a user community, where users help users, it is not the best path to make a product suggestion to Atlassian directly. Within Jira itself under the Help menu there is a Feedback option for sending feedback directly to Atlassian. You could alternately…

I may have an incorrect statement in my original reply. Where I said a manually triggered rule would have to use a Lookup Work Items action to lookup the issues (via JQL) to modify, that may not be the only method available. It might be possible to use a branch: For Each > Related items > JQL The JQL for selecting the…

Hello @Michael Beale Welcome to the Atlassian community. What documentation are you referencing? Can you provide a link? Can you tell us more about what you have tried, specifically, and the results you got? What API endpoint(s) did you try? What parameters did you provide? What payload did you submit? (Obscure…

Hello @Orkun Sevengil Welcome to the Atlassian community. When was the subscription deactivated? Which product was the subscription for? Did you disregard the warning emails that said your subscription would be deactivated if you did not log in and use it? As a user community, where users help other users, we don't have…

Then you should be able to do that with an Automation Rule. Are you familiar with Automation Rule functionality? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ There are several courses available as free, on-demand training through the Learning link at the top of the community pages. Here is a…

Hello @Rob Peters Here are some things to consider in your desired solution. To have a single rule that affects multiple Spaces your rule will have to be created by a Jira admin. And the Actor of the rule will need to have sufficient permissions in the affected Spaces to edit the Description in all affected items. If you…

Hello @jamie_brown_ngc_com Are you able to see the options? Can you provide a screen images of what you see versus what the other user sees? Has the other user tried any of the following? * a different browser application * a private browser window * clearing the cache of their browser application

Hello @Snejana Ro Welcome to the Atlassian community. When did you cancel your subscriptions? After requesting subscription cancellation the subscription remains active until your next billing date (for paid subscriptions). At that point your subscription is cancelled, but the data is retained for a period of time in case…

Hello @Lukas Pernpeintner Welcome to the Atlassian community. What are the space types of Project A and Project B? Are they Service, Software, or Business? Are they Team-managed or Company-managed? What problem are you trying to solve by cloning issues and synchronizing data between them? What is your level of experience…

Hello @Anne Holm Welcome to the Atlassian community. The tags on your post indicate you are using a Free subscription. Is that accurate? What happens when you try to access the app? Do you get some sort of message? What message do you get? If you are able to access https://admin.atlassian.com, are you able to access User…

Neither of those is a supported browser for Atlassian Cloud apps. I advice you to try one from this list: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/

Hello @Asaad Askar I see you have started your own new Question for this topic here: https://community.atlassian.com/forums/Jira-questions/Jira-Cloud-Automation-Unable-to-set-Story-point-estimate-via/qaq-p/3181134 That is the appropriate way to get advice from the community. Adding to an old post is called "necroposting"…

True, that is also a possible explanation.

Most application suites that provide a calendar tool, like Google and Microsoft, also provide a task tracker/reminder feature within the calendar tool. Mostly I use that calendar tool with task tracking for things that don't need to be visible to or shared with colleagues.

Hello @kafka.yu Welcome to the Atlassian community. I have flagged your post here to raise it to the attention of Atlassian team members. They should respond within 2 business days.

Hello @kien Welcome to the Atlassian community. If you expand Spaces in the navigation panel and select More Spaces, then View All Spaces, can you find the space listed there? Can you click the gear icon (in the upper right corner near your avatar) and select Spaces there? Then can you find the space in the list displayed?…

Thank you for the additional information. General Service Management is not a template that applies to Business Spaces. That template would create a Service Space. Let us recap. This is affecting only Business Spaces, not Software Spaces. This affects all Business spaces. All the spaces you have are Team-managed. Since…

Thank you for that additional information. Can you provide the exact steps to recreate? Do you remember which Space templates you used to create each Space? I'm trying to see if it might be related to the template you chose.

Hello @Aimee Roddick _Walter_ Welcome to the Atlassian community. Can you provide more information on what about Jira you consider to be too much overhead? What o you see as the key features of day to day task management? In your environment are you administrators allowing you to use Team Managed projects?