Trudy P Claspill Community Champion

In the first image you posted, it appears that while you were viewing the project you selected the Project Settings options. The list that is showing in the left side is from Project Settings. Instead, when viewing the project you need to click on the Knowledge Base option, not on the Project Settings option. You should…

Hello @Rohit Ranjan That Timesheets report is not a native feature of Jira Cloud. Please check your installed third party apps and let us know if you have any that extend functionality for time tracking or time reporting. Without third party time tracking apps, the only way you can track time off in Jira separately from…

@Marta Woźniak-Semeniuk @Danuphol Jongariyakul For a Business/Work Management project the board configuration options are different than for a Software project. There is no access to modify the board filter. The board selects all issues in the project. I believe my response about a filter being active on the board is very…

Hello @Radhika Lutzker Welcome to the Atlassian community! Can you confirm you are working with a Jira Service Management project? Is the user a licensed user of the Jira SM product, or a customer? How is the user associated to the issue? Is the user the Reporter, Assignee, or in the Watchers, or Participants list? Have…

Hello @Nicki D I know your post is several months old, but I wanted to alert you that it sounds like your issue might be solvable with the roll out of Quick Filter/Custom Filters in Jan. 2023, described in this change request: https://jira.atlassian.com/browse/JSWCLOUD-17524

Hello @Naman Naik Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? If your URL looks like the following then you are working with Jira Cloud. https://<something>.atlassian.net/ Can you provide links to the documents and articles you are referencing?

Hello @Joao Freitas Welcome to the Atlassian community! What version of the product are you using? Have you worked through these troubleshooting steps? https://confluence.atlassian.com/jirasoftwareserver/troubleshoot-missing-issues-in-advanced-roadmaps-1044784180.html

Hello @Peter Ellis Did you ever solve this issue? Are you getting an error message? If so, please share that.

Hello @Hiago Miguel Are these images from the same Jira instance? I ask because in one image in the upper left it says "Jira Software" and in the other is says only "Jira". Are these Cloud instances or self-hosted (Server/Data Center) instances? Do the users have access to the same products (Jira Software vs. Jira Core)?

Hello @Monika Prasad Can you provide more information about what you want to accomplish?

Refer to the Installation tab on that same page. And make sure you have selected the correct Hosting type. https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira-reports?hosting=server&tab=installation&utm_source=atlassiancommunity&utm_medium=listinglink&utm_campaign=daniel Only a Jira Administrator…

Hello @Mitchell Mariani Welcome to the Atlassian community! Jira filters are used to return issues, not comments on issues. Are you really trying to get the actual Comments, or are you trying to get a list of issues where you have added comments? Are you using Jira Server/Data Center or Jira Cloud? If your URL is like…

One of my fondest memories was from a time when I was a child (about 12 years old) and my family was struggling financially. We couldn't afford to get a Christmas tree. Instead we got a seedling and put it on top of our television. We strung lights and Christmas cards around the television, and made little ornaments for…

Hello @Bata I don't have a Stichwort/Keys field in my Team Managed project. I believe that is a custom field. Can you look at the field configurations for that project and tell us what type of field that is? Could that field have been added to your configuration by a third party application added to your Jira instance?

Hello @ANISH TANEJA Whenever asking for help with an automation rule it is very helpful to us if you 1. Show use the entire rule that you have so far. 2. Point out exactly where you are having difficulty figuring out what to do. If the rule is executing and not producing the results you want, then we also need you to…

Hello @Bata Are you work with a Team Managed project or a Company Managed project? It will say which it is at the bottom of the navigation pane on the left. I think that you are working with a Team Managed project. If it is a Team Managed project you cannot customize what displays on the cards on the board. I believe the…

Hello @Gethro Guerrier It is not currently possible to display the last comment in the columns of the filter results. Here is a change request for that where you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-2734 Since you have the lastCommentedDate field available to you, I am guessing that you have the…

Hello @meliodas16 Which element in that screen image are you referring to when you say "categories"?

Hello @Marcus Lopez Welcome to the community. You should be able to add a pre-existing Organization to a new Service project. In the new project, under Channels & People select Customers. The click the Add organizations button. Then select the Organization you set up in the other Service project.

Hello @Abdul Majeed Syed What type of field is "User Name"? Is the Service project a Company Managed project or a Team Managed project? What happens if you print the same smart value to the rule Audit Log using a Log action? So far I have not been able to replicate your issue using a Company Managed Service project and…

Hello @vladyslav.sh Welcome to the community. Are the users in the list other customers, or licensed users of Jira? Can you tell us about the purpose of the multi-user picker field? That could help us provide better suggestions.

Hello @[deleted] Welcome to the community. The REST API can be used to get information about tasks based on filter parameters. Refer to https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-inline-tasks/#api-wiki-rest-api-inlinetasks-search-get

De nada!

What is the trigger for your automation rule? Is it some change to the Service project issue? Because your destination project is a Team Managed project you will not be able to leverage custom issue types or fields directly that you created for other projects. It is the nature of Team Managed projects that their…

Если у вас 1785 выпусков и вы экспортировали первые 1000 выпусков, для экспорта оставшихся выпусков укажите 1000 в качестве параметра. Этот второй экспорт будет включать 785 оставшихся выпусков. Когда вы укажете 1000 для параметра, экспорт начнется с задачи с индексом 1001 и экспортирует оставшиеся задачи до индекса 2000.…

Hello @Sreenadh That button is not project specific. It is the general issue creation button, and once clicked a user can choose the project where they want to create the issue. If you want to prevent users from creating issues in a specific project you need to modify the Permissions for that project. Permissions can be…

Hello @Todd Williams Created, Updated, and Resolved dates appear below the Details and More Fields blocks: Issue Type can be seen by hovering over the issue icon. Let us know if there are other specific fields you are having trouble finding.

Glad to help. Please consider marking the Answer as Accepted to help other community users find the posts that include working solutions.

Sospecho que el problema es que Automation for Jira no tiene permiso para editar los problemas porque falta esto: Utilice el Asistente de permisos para comprobar si este es el caso. Puede encontrar el Ayudante de permisos aquí: https://<suUrl>/secure/admin/PermissionHelperAdmin.jspa Para que Automation for Jira pueda…

Hello @Fabian Schmitz Welcome to the Atlassian community. Have you already opened a case with Atlassian Support to get support with your migration? Migration is one of the categories available when opening a support case. https://support.atlassian.com/contact/#/