Trudy P Claspill Community Champion

Hello @Dave Furlani That quote is directly from the documentation that @Rilwan Ahmed linked in their response. And, yes, the release date information is ignored. It is all about the position of the version in the list of unreleased Versions.

Sorry, I missed that you said "minus" and erroneously directed you to the "plus" function. In what way did it not work, exactly? Was there information in the Audit Log for the execution of the rule? What information was provided? If you want additional specific advice, please provide a screen image of your rule, the audit…

Hello @Brandon Reames Welcome to the Atlassian community! In this document... https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ ...take a look at this smart value: {{[date].plus[Unit]([number])}} If you have additional questions, let us know.

Olá @Douglas Belmonte , Por favor, mostre-nos a regra que você desenvolveu até agora. Como a regra não está atendendo às suas expectativas? A regra está sendo acionada quando você espera que ela seja acionada? Ele está executando todas as etapas como você espera? Se não, quais etapas ele não está executando? Você pode nos…

Hello @Gaëtan Note this is a user community for Jira, not a direct method for contacting Atlassian for support. Does the information in this article apply to your situation? https://confluence.atlassian.com/jirakb/jira-server-functionality-fails-with-classnotfoundexception-for-jira-suite-utilities-plugin-162038410.html

Hello @Kishore D When looking at the Resolution for the issues does it display as italics Unresolved ...or not italics Unresolved If it is is italics, that means the Resolution field is empty and the issue is considered unresolved. If it is not italics, then the Resolution field has been set to the value "Unresolved". When…

Hola @Johan Avellaneda , Bienvenido a la comunidad. ¿Está utilizando Jira Cloud o Jira Server/Data Center? Si su URL es similar a la siguiente, entonces está utilizando Jira Cloud. https://something.atlassian.net --- Hello, Welcome to the community. Are you using Jira Cloud or Jira Server/Data Center? If your URL is…

Please note that you are posting in a user community. We are all users of Jira. We are not necessarily Atlassian employees. Per the post linked by @Callum Carlile _Automation Consultants_ , multiple emails are sent. The timeline goes: 60 days of inactivity - email is sent to tech contact, billing contact, site admin with…

Hello @Thayer Tate What type of project are you viewing? Is it Team Managed or Company Managed? Is it Service, Software, or Business? I do not see what you see when I view issues in a Company Managed Software project. This is what I see: Do you have the "Time Tracking" field included in the layout configuration for the…

Have you received a response yet? 

@John Funk The related issues are not marked as Resolved. https://jira.atlassian.com/browse/JSWCLOUD-21880 https://jira.atlassian.com/browse/JSWCLOUD-22328 Are your tests revealing that the problems no longer happen in Jira Cloud? I haven't had time to test it myself.

Hello @Louise Baker What is the type of the project in Jira Cloud; Service, Software, or Business/Work Management? For Business/Work Management projects, the Resolution and Resolved fields are not used.

Does the original issue, the one you are cloning, appear in the backlog?

Can you work with a Jira Administrator for your system to have them try the import, and find out what the default time unit is? I am not able to reproduce your issue, but I am a Jira Admin in my environment.

Hello @Cornelius Dufft Oh, I see. You are using generic issue linking functionality. I thought, because your post is tagged as Premium plan, that you were using the Advanced Roadmaps/Plan feature to organize your issues into a hierarchy of parent/child relationships. My suggestion applies only if you are using that…

Hello @Danielson Vicky J Welcome to the Atlassian community! There is no single field layout for Jira because it is highly customizable. There is a set of System fields that are pre-built, but there does not appear to be any current online documentation that lists them out. There is this very old community post that…

Hello @Prathyusha Gottu Are you an Administrator for the Jira instance? Are you accessing the import function from the Advanced Issue Search page or from the Settings > System > External System Import page? Do you know what the default time unit setting is for Time Tracking for your instance?

Hello @Thorson Bastien Unfortunately that is the only Validate Details option that is currently available for Team Managed projects. The Restrict Transition option has another option to check values in fields, but that happens before the selection of the transition. The transition is not even available if the Restriction…

Hello @Rasajna Meka Can you provide more information? Is there a time frame you want to apply to when the issues were created? Is there a time period you want to apply to when the issues were resolved? Are you looking for a point in time count, or are you trying to get trend lines over time, per assignee? Does it matter…

Hello @Cornelius Dufft Try the "Parent Link" field instead.

Did you develop the app using Forge? If so there is a Forge developer community that might be able to help: https://community.developer.atlassian.com/c/forge/45 I am not an app developer, so unfortunately I don't have any additional advice.

Thanks for that additional information @Lindsey Jensen . From the screen you showed for where you created the fields I can tell it is a Team Managed project (vs. a Company Managed project). I can also tell that you are working with a Business/Work Management project. I assume when you say "List view" you are talking about…

That would indicate the user doesn't have permissions to edit the filter. Can you share with us a screen image of what you have configured for the Edit and View permissions on the filter? Have you ensured that the user(s) having the problem are members of the project/role/group that you have specified as having Edit…

It is also possible that the sprint had an errant issue from some other project that was not within the board scope. Issues outside the board scope can still be added to sprints by directly editing the Sprint field in the Issue. You could do a search in Advanced Issue Search for issues in that sprint to double check.

Adding to @Rilwan Ahmed 's answer, note what "earliestUnreleasedVersion" means: Version order is determined by the order versions are placed in on the Releases page in the project. The version at the bottom of the list is considered the "earliest." To change the order of versions, drag and drop them to a new place in the…

I was going to say no, there is no alternative. But I have just thought of one. You would have to have duplicate all the transitions to the "close" statuses. You would add a Condition to one set of those transitions to allow the transition only if the issue was in the specified project, and on those transitions you would…

Hello @Dave Furlani Welcome to the Atlassian community! I have some questions. Are you wanting to get results for a specific Fix Version value, or do you want this for any and all Fix Version values where the Fix Version includes only Completed issues? An issue can have more than one Fix Version value assigned to it. Do…

Hello @Engla Raafi If the workflow is used by multiple projects, any change you make to it will indeed impact all projects that use the workflow. The only way around this is to copy the workflow and make the change in the copy of the workflow. If there are multiple projects that also use the same Workflow Scheme as the…

Hello @Adam Hallyburton Welcome to the Atlassian community! You don't need Advanced Roadmaps. Please review my last reply. If you are using a Scrum board, time bars for Stories and Tasks will be shown only for issues assigned to Active Sprints, and the time bars will match the start and end date of the sprint, not the…

I apologize for not being more specific. I meant that you should substitute that into your filter where you have "issuetype=Subtask". This is what I meant for you to try: project = AM AND issuetype in subTaskIssueTypes() AND Sprint = 83 If that does not yield any results, then please try this: project = AM AND Sprint = 83…