Trudy P Claspill Community Champion

Hello @Francesco Borgosano What have you tried? You can get the difference between two dates using the diff function. {{[date1].diff([date2]).[unit]}} Reference this document: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time If you need to construct the year-end date based on the Year…

Hello @Shaylyn Demidow Welcome to the Atlassian community! When debugging Automation, I find that it is very helpful to add Log actions and write to the rule Audit Log the values for smart values to make sure they contain the data I expect. Also, have you looked at the Audit Log to see if it provides any information about…

I would have to do some experimenting to determine the answer. What I've found so far is: - For a Company Managed project, if you keep the Done status and add additional statuses in columns to the right, the issues set to Done do not reappear in the backlog and are still considered "completed" in the previous sprints where…

Is your project a Team Managed project or a Company Managed project?

Hello @Jenn Can you tell us what type of project you are using; Service, Software, or Business/Work Management? If it is one of the first two, that will be shown in the navigation pane on the left at the top below the Project name. If it is a Business project then the navigation options are displayed horizontally at the…

Hello @Vlad Liberman Welcome to the Atlassian community! Can you confirm for us whether you subscribed to the Jira Work Management product or the Jira Software product? Can you provide a link to the documentation you are referencing?

Hello @Gabriel Cerda Welcome to the Atlassian community! There are three Jira products: * Jira Work Management * Jira Software * Jira Service Management You might subscribe to Jira Work Management. You might subscribe to Jira Service Management. You might subscribe to Jira Software. If you subscribe to Jira Software, you…

@Robert Joyce Welcome to the Atlassian community! Is your board a Scrum or Kanban board? How do you plan to change the column/status mappings for your board? Will the Done status remain in the right-most column, or will the new statuses become new columns to the right of the current Done column?

Hello @ANKIT CHANDRA Welcome to the Atlassian community! Are you working with a Company Managed project or a Team Managed project for these tickets? It will say at the bottom of the navigation pane on the left. Are you working with a Software, Service, or Business/Work Management project? If it is one of the first two,…

Hola @Jose Gregorio Mandique Chacin , ¿Está trabajando con un proyecto administrado por la empresa o un proyecto administrado por el equipo? Esa información se mostrará en la parte inferior del panel de navegación a la izquierda. La respuesta de @Robin Flood en la siguiente publicación explica cómo puede agregar un paso de…

If you are interested in using SQL queries against your database, you might want to look at these apps that can be used for Jira Server: https://marketplace.atlassian.com/search?hosting=server&product=jira&query=SQL

You can find documentation about the REST API here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

Hello @Suraj Pardeshi Welcome to the Atlassian community! This sounds like a job for Automation for Jira, using a Scheduled Trigger and a Create Issue action.

Would you know how I can get a excel for Project name | Users (active or Inactive) | Permission Group @Domnic That is an entirely different question than your original post. Please start a new Question for it.

What change did you attempt to implement, exactly? What did the hierarchy look like before you tried to make the change?

Hello @Deepthi Welcome to the Atlassian community! This document does not provide instructions for migrating selecting projects from Cloud to an existing Jira on premise instance. https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html However, this post indicates…

Hello @Andrew.Heawood Welcome to the Atlassian community! Can you go to your Board Settings > Card Layout and add the Team field to your cards, and confirm you can see the "Digital Customer Platforms" team displayed on the cards? When you created your Quick filter and entered the team name, did it automatically convert to…

Hello @Karen F. Schaefer Welcome to the Atlassian community! Are you working with issues in a Company Managed project or in a Team Managed project? The JQL will be different for each type of project. My answer applies to Company Managed projects. Within the native Advanced Issue Search screen each row will display the…

For an already existing issue is the user able to edit all the fields that they are trying to set when creating an issue?

Have you been allocated the "Resolve issues" permission in the destination project? That is required to be able to set the Fix Versions field. How are you accessing the import functionality? Are you a Jira Admin accessing it through Settings > System > External System Import? Or are you accessing it from the Search Issues…

@Ryan Frank There is a nearly identical post under a different user name. Are both these posts actually from you? https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-handle-a-backlog-of-several-projects/qaq-p/2238148

Hello @Jenn What problem are you trying to solve by adding those fields? The parent Epic information should be displayed by default without you having to add anything.

Hello @Amanda Ross Welcome to the community. If I understand your problem correctly you want to remove issues from an old sprint that is already completed, and you also want to add issues to another old sprint that is also already completed. Is that correct? And it sounds like you have been successful in removing the…

Hello @Oksana Baier Are you working with issues in a Company Managed project or a Team Managed project? If you are working with a Company Managed project you can use this rule to detect that the parent has been changed. This applies to your scenarios 1 and 3. Trigger: Issue Updated Condition: Type is not Epic or Subtask…

Can you show us what you see when you go to the Bitbucket app? You may be able to access the app, but there may be no projects or repositories to which you have access.

Thank you for that additional information @Vicki Zhang There doesn't appear to be a native method to accomplish your goal. I'm not sure if there is a third party app that would help. I did not find an item in Atlassian's backlog for this, but there may be one. If you would like to contact Atlassian directly to ask about…

I'm glad I could help you. Please consider marking this Answer thread as Accepted to help other users searching for answers find the threads with working solutions.

Please provide a sample of the CSV file showing how you have included the Versions data. Also, have you been allocated the "Resolve issues" permission in the destination project? That is required to be able to set the Fix Versions field.

Hello @Miguel Rodriguez The reason subtasks are not getting changed when the Epic is updated is because the Subtasks are related to the Stories. As the rule is written, the Subtasks would be updated only if they were subtasks directly of the Epic. To get the Subtasks of the Stories to update when the Epic is updated you…

You are very welcome.