Trudy P Claspill Community Champion

Have you tried unchecking the option in the Group By to see if that makes a difference?

Yes, another Community Leader was able to direct me to the blog post for weekly changes. https://confluence.atlassian.com/cloud/blog/2023/01/atlassian-cloud-changes-jan-9-to-jan-16-2023 Some of those leaders who see that Group By functionality in their systems are experimenting to see if they can reproduce your issue.

I would advise you to explore why you are having one issue linked to 544 other issues. What problem are you solving with that, and is there another, better way to address it.

@Eman Alfaour Yes, see https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html

Okay, the method you indicated does invoke the Convert to Sub-task process when you select Sub-task. That is the process that there doesn't seem to be any automation options available to catch.

It is not possible to do that. The Jira Issue Calendar gadget natively available in Jira Dashboards and Confluence does not show issue durations. If you must show the information on a Jira Dashboard or in Confluence you are going to have to explore third party apps.

In your Global Settings, what do you have your "Default unit for time tracking" set to? I see what you see when I have it set to Days, but if I change it to Minutes then I see the #d #h #m format.

Hello @Nikola Nemjóová I don't see the Group By option in the Business projects of any of the Jira Cloud systems to which I have access. I'm reaching out to other Community Leaders to see if they are familiar with that feature.

Hello @Violaine Truck Concerning your project type, I think you are working on a Jira Server/Data Center environment rather than Jira Cloud (the tag applied to your post). Is the URL for your site something like this? https://yourCompany.atlassian.net If it is, you are working on a Jira Cloud site. If it is not, then you…

If you are trying to set Issue Restrictions for issues in a Team Managed project there are prerequisites. Have you met the prerequisites? Please note, to set issue restrictions for issues in a next-gen project: * You must either be on the Jira Standard or Premium license plans. * You are assigned to a role that has…

I am happy to help, and happy to continue helping if you don't have any internal mentors available to you. You may want to explore the Atlassian University for Jira related self-paced training courses to help expand your Jira knowledge. The have beginner through advanced level courses.

I have not actually tried moving an issue from one service desk project to another, and assessed the impact. I know it is possible to move issues from one project to another (regardless of the type of project) if the user has sufficient permissions. That would have to be done by one of your internal users who has…

Hello @Anders Solhaug I am not able to answer the question in your first bullet. Regarding the second and third bullets you could use Automation for Jira to automate deletion of entire issues and deletion of just the attachments on an issue if you can specify a criteria for selecting the issues.…

Hello @Cole Simonson I'm not able to address all your questions, but I want to clear up a fundamental misunderstanding. You cannot nest Projects. There is no concept in Jira of a top level project and child projects. Projects are containers for issues. Projects can't "contain" other projects. If this is something that is…

Hello @ravi k That is not currently possible. In this post from 2020 a vendor suggested that their app could be used to address this.

Hello @Ashleigh_Cox The Comment Body field is available only to Jira Administrators when accessing the import function by navigating to Settings > System > External System Import. Are you a Jira Administrator for your Jira system? If so, can you try accessing the import function by clicking the Gear icon near your avatar…

Hello @Nikola Nemjóová Welcome to the Atlassian community! Is your project a Team Managed project or a Company Managed project? That information is shown at the bottom of the navigation pane on the left. How many issues do you have on the board? A Work Management board can display up to 1000 issues. Can you provide a…

Hello @jhinsomniac Are you able to mention other users? Has this new user actually logged in and accessed the Jira system at least once?

Hello @Mélanie Liguet I have not found any documentation yet on specifics of how numerous linked issues will impact performance, but it will definitely impact performance at some point when trying to display an issue with numerous linked issues. How many issues are you expecting to have linked to one issue? Tens, hundreds,…

No, unfortunately there is not.

Do you have experience modifying workflows? If you don't, are there other Jira Administrators for your Jira system that could mentor you? I ask because this process is long to learn for a beginner, and it is helpful to have a more experienced person who has access to your system and can collaborate with you on it. I can…

Hello @Hiago Miguel I have not yet discovered any reason for this difference and have not been able to reproduce it in my own Free instance. If you have a paid subscription to your Cloud product I suggest you have a Jira Administrator open a case directly with Atlassian Support to ask about this. And please share with us…

Yes, the "created >-30 ORDER BY created DESC" filter is the default filter that comes up when you go to the Advanced Issue Search screen. You have to remove that part when creating your own custom filter. The "key", as I said, is the same as the "issue id". When you are viewing an issue of any type you will see its…

It should be noted that there are limitations on the number of Automation Rule executions that can be run on a Free subscription and the number of issues that can be processed by a rule. Dependin on how you set up your rule and how many issues you might be processing in it, you could hit those limitations.

Hello @Jeffrey Bistrong I don't have an answer to your question, but I do have another question for you to consider. Does your Jira Cloud instance include Team Managed projects? Team Managed projects are not supported on Jira Server. You may run into issues as Jira Cloud may include additional functionality that is not…

I don't think "Fixed" is a default Resolution value. I have a vanilla Free instance with Jira Core, Jira Software, and Jira Service Management, and I don't see it there. But I agree that such a massive change should be tested in a non-production Jira instance.

Hello @Jill Bolger For a company managed project, there are a few factors that could be at work. 1. In the Workflow the transitions may have been configured so that the only Status an issue can go to when it is in the Funnel status is Defining. There may be no other outgoing transitions for the Funnel status. 2. In the…

No, that is not correct. You have syntax and logic problems in your JQL. As I said, in the UI in the child issues the Epic Link field will show the name of the Epic, but what is actually stored in the field is the key for the Epic. The UI is being helpful by showing you the Epic name there rather than the key. So where you…

Hello @Preem Prakassh Dayaal Is the Automation Rule not performing the way you expect? If so, show us the entire automation rule and tell us about how it is not performing the way you expect. You could also use a Saved Filter and subscriptions to that filter.…

Hello @Bea Tea Are you working with Jira Cloud or Jira Server/Data Center? I have never encountered that problem. There are some other factors that might have caused this, besides the one you suggested, I think. If your board is filtering for issues that are displayed in other boards, and you are closing sprints that…