Trudy P Claspill Community Champion

Yes. In a Field Configuration Scheme you associate a Field Configuration with an Issue Type. Within the Field Configuration you can specify that a field is Required or Optional. If you specify it as Required then it will be required all the time. You will want to make sure the field appears in your Create Issue, Edit Issue…

Sorry, I was unclear. You don't use the smart value in the Lookup Issues action. The Lookup Issues action gives you the ability to use the {{lookupIssues}} smart value/object in other actions. So, after the Lookup Issues action, you might use a Send Email action and send an email message to somebody. You would use the…

If you open a ticket assigned to one of these users and hover over the assignee field I think you should see a pop-up with a View Profile button. If you click that View Profile button you should get a new tab that shows their profile. The URL for that tab would show the user's Atlassian account ID. It is a hexadecimal…

Hello @Luke Campbell Welcome to the Atlassian community! I haven't yet found an OTB gadget for reporting the average of values for a custom Number field across multiple issues. You could, however, get this information through an Automation Rule. You could use the Lookup Issues action to retrieve the set of issues you want…

You need to first get the definition of the requirements for "visibility into all the work the team is doing". What level is the executive trying to get to? Does the executive really want to drill into the work of each assignee, or does the executive want an overview for the team collectively? Is the executive interested…

Hello @Won Lee Subtasks can have only one parent issue. Each issue you convert to a subtask must have one issue designated as its parent. It cannot have multiple parents. And the parent and subtask issues must be in the same project. During the Bulk Change operation you can only enter an explicit issue key there (i.e.…

Hello @SHEHZADALI ISMAILY There are several posts on this topic already. Here are a few: https://community.atlassian.com/t5/Jira-questions/JQL-to-determine-what-issues-have-been-added-after-sprint-start/qaq-p/778281…

Users experiencing this problem on paid Jira subscriptions need to have their Jira Administrators report it directly to Atlassian Support after confirming the following: - user has tried clearing browser cache, cookies, and history - user has tried other browser apps - problem happens to other users of the same environment.

Hello @Lindsay Elliott Welcome to the Atlassian community! Are you wanting to apply the workflow to a Company Managed project or a Team Managed project? Which part specifically is troubling you? Do you already understand how to create and publish a new workflow that is not associated to anything? Can you provide links to…

Hello @Monica Joseph This article details how you can change the Created date for issues using CSV import. https://confluence.atlassian.com/jirakb/how-to-change-the-issue-creation-date-using-csv-import-779160699.html I've not found a method for modifying the Updated date so far.

Hello @Bernhard Foitzik Are these issues in a Company Managed project or a Team Managed project? If you tried to create the Purchase issue type in the Administration project manually, using the Create button from the menu bar, is the Assignee field available in the Create Issue dialog?

Hello @Y Huynh Is there a difference in the type of the project (i.e. Service, Software, Work Management) between the projects where it does and where it does not display? Is there a difference in the project architecture; i.e. Team Managed vs. Company Managed?

Hello @Charles Cochener Which browser extension for which browser specifically did you install? Is there a correlation between the types of the projects (Service, Software, Work Management) and what does or does not display in the extension? Or a difference in the project architecture; i.e. Team Managed vs. Company Managed?

Hello @Josreny Botardo Welcome to the Atlassian community! You've posted this question in a Jira board, but it appears to be about Confluence. Does it have some relationship to Jira also? If not, I will move it to the Confluence board for you.

Привет @Регина , Из-за заявки на перевод я не уверен, на какое поле вы ссылаетесь. Можете ли вы предоставить частичное изображение экрана и указать поле? Если поле позволяет вам выбирать из списка пользователей, вы не сможете выбрать роль проекта в качестве значения для поля. --- Hello, Due to translation application I am…

Adding to @Dave Mathijs 's reply... Can you clarify what you mean by wanting the boards to have different permissions?

The suggestion from @Ravi Sagar _Sparxsys_ will give you information on issues changed to the specified status on the specified date. If you want to know the issues that were in a status on a specified date, regardless of what day they were changed to that status, use the WAS operator.…

Hello @Jeanette Lind Welcome to the Atlassian community! That is an indicator that the card you are viewing (CYBSEC-43) is a subtask under the issue shown in the gray header (CYBSEC-16)

You may be a Site administrator but not an Organization Administrator. You would need to be an Organization Administrator to add a new Product to the Organization. Can you show us what you see on that Products screen? An Org Admin should see something like this:

Hello @r2d2 Yes, you can do this by creating a custom field and using an Automation Rule to populate that field when the issue transitions to the specified status. If the issue is in a Company Managed project then only a Jira Admin can change the project configuration to include the custom field. If the issue is in a Team…

Hello @William Asbill Please check the Workflow for this type of issue in your project. Check the Create transition to see if an Validator (or Rule in Team Managed projects) has been added to require an entry in the Category field when this type of issue is created.

Hello @Omar Mohamed Fathi Are you wanting to report on Work Logged (time spent) or the difference between the Created Date and the Resolved Date for the issues?

Have you reviewed the information in this document? https://support.atlassian.com/migration/docs/migrate-users-and-groups/ Which migration option are you choosing for migrating the users? How have the users been made inactive? Are they in a user directory that is disabled? Are they in an external user directory or the…

Hello @Maya Kirkby Welcome to the Atlassian community! Are the people to whom you want to send the information already licensed users of the Jira product with permission to view the issue? If so, then you could set up a Saved Filter, share the filter with those users, and have the users subscribe to the filter to receive…

Hello @Anna Fadel Welcome to the Atlassian community! If you want to create a new Jira instance within your existing Organization, giving the new Jira instance a new name (i.e. https://somethingNew.atlassian.net) that also is an option which can be executed by an Organization Admin for you Organization. They would do that…

Hello @r2d2 You can use the CHANGED operator to filter for issues where the status was changed to a particular value before, after, or during a time period. Refer to: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CHANGEDCHANGED

Hello @Zumbret I have not found a way to add buttons to that specific location. I have found add-ons that enable you to - add a button to the menu bar https://www.youtube.com/watch?v=5gal7W5LCUQ - add a hyperlink button to the page content https://docs.adaptavist.com/cfm4cs/latest/content-formatting-macros/button-hyperlink…

The Confirmation Email sent to the ticket submitter should've included the Issue Key for the newly created issue. In that project, are there people who have the Delete Issue permission? If so, then any of those people could've deleted the issue. Jira does not automatically audit the deletion of issues, so there will not be…

I am at a loss to determine root cause. I recommend you have a Jira Administrator contact Atlassian Support directly to get additional assistance. Please report back here what you learn. https://support.atlassian.com/contact/#/

Is the name of the user you want to assign to the issue contained in the parent Epic somewhere? If so, then you could use an Edit action to copy the value from the parent Epic to the issue that has been created. If not, and you have to use a set of If statements to set the Assignee explicitly based on the parent Epic then…