Trudy P Claspill Community Champion

The post I referenced says to use {{lookupIssues.assignee.displayName}} in the To field of the Send Email action to specify the recipient. Using the distinct function will get you the list of distinct values for a field over a list of issues. That can be used to iterate on those distinct values or you can use the list as…

Hello @Geneviève Lagacé Are you talking about filtering issues in the Advanced Issue Search screen? For information about creating filters, saving filters for reuse later, and sharing filters, refer to https://support.atlassian.com/jira-software-cloud/docs/save-your-search-as-a-filter/ When users use your shared filter,…

Hello @Lisa Roquemore Welcome to the Atlassian community! Are you working in Jira Cloud or Jira Server/Data Center? If you URL looks like this, it is Jira Cloud: https://<your company>.atlassian.net If you are working in Jira Cloud are you working with a Team Managed project or a Company Managed project? For Jira…

I can't really address why what you tried doesn't work without you providing the details of what you tried and then how it was tested. What is the Access Level for the project? What permissions did you allocate in the Custom Role? What role(s) did you assign to the user that did the testing?

Another alternative is Anonymous access.

Hello @Mayid Charif Medina Per this image you provided ...you still have 89 story points to complete (58 +31) in the sprint. Looking at the burndown chart it seems to me like the red line mark for "Today" is pretty close to 89. Each downward movement of the red line indicates either a completed story or a reduction in a…

Hello @Jim Lindenthal Are you trying to get a list of projects or the issues in those projects? If you are trying to get the issues in those projects then the field you want is named projectType I have not tried a lot of different Service Management templates. It seems like there might be values for each of those templates…

Another option is to enable the Backlog screen and rank the issues there. But that eliminates the the first column of your board (if you are using Company Managed projects), and doesn't show all the issues in all columns of the board. I found a change request for this which Atlassian has indicated they won't implement:…

You will have to create a rule that has a Multi-project scope, and select the Software project(s) and Service project(s) where the issue exist. Because of this, you need to consider the Global Rule usage limits that apply to your instance. The automation you would want to construct would look something like this. TRIGGER:…

Hello @Kevin Drescher Welcome to the Atlassian community! You can create the Epic and Transition it to another status using the Schedule trigger like this: This is the "For All created issues" component:

Hello @Paweł Partyka Welcome to the Atlassian community! Jira's native query functionality related to linked issues is very basic. You can find the functions here: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues--…

Hello @Robert Pickeral Welcome to the Atlassian community! Have you looked at the Atlassian University? You can find a variety of training there for Jira, though none for Bamboo or Fisheye. Udemy.com is another resource for training. There is a Bamboo course there. I have not taken it. I've not found any training for…

Hello @[deleted] In this case I would second @Oliver Siebenmarck _Polymetis Apps_ 's suggestion about creating a linked issue in the software projects, and using Automation to copy changes between the two issues. There is no singular automation for this. You need to determine what it is you want the customer to be informed…

Hello @Sari I'm confused about your request. When you say "filter to find the list of bugs by sprint & release" do you want to retrieve issues only for specific sprints and releases? Or are you meaning you want the output organized by sprint & release? Why would the creation of new sprints and releases require you to…

Hello @Chuck Oleary You have to disable the Swimlanes by Stories in order to be able to change the rank of stories on the board. Or, you could create a separate board for the same issues and not have swimlanes on that board, and rank the stories there. Ranking is a global value, so changing the rank of an issue in one…

Hello @Ehfaz Rabbani Welcome to the Atlassian community! Yes, you can move issue in bulk, if you have been granted the Bulk Changes permission. Use the Advanced Issue Search screen to formulate the filter to retrieve the issue you want to move. These will all need to be moving to the same destination project. After getting…

Hello @[deleted] No, there is no support for hierarchical organization of projects. To allow customers to see information in a Software project you would need to either grant the customer user Product Access to Jira Software (consuming a Jira Software license) or make the Jira Software project anonymously accessible. In…

I am less familiar with the roadmap functionality in Jira on-prem, so some of my questions/suggestions may be off base. Was making ET-7133 a subordinate of DPMWM-177 a recent change? If you look directly at the details of the ET-7133 issue, do you see that it contains a link to the DPMWM-177 issue? If you try the same…

Do you have any Task issue types that are - in the CC project and - have either no value in Labels or if there are values then none of them are "TechImprovement", and - has one of the three specified Fix Version values? If you have one that you think matches the criteria but isn't being returned, please show us the details…

Hello @Balaji Mohanraj Welcome to the Atlassian community. Click on the Columns button (to the right of the Search button) to change the columns/fields that are displayed in List view. If that doesn't address your issue, please provide more details about how the display is not correct.

Hello @Vibekke.Holme Please provide more information about the steps you are executing and the results you are seeing.

If you have that property set on that status, what is the scenario where you want to change it for the looping transition? Do you have Conditions on that looping transition that restrict who can access it, and those who can should be allowed to add links? If you have such a condition, what is the Condition exactly?

@Lisa Bille-Kavoura If your question(s) have been answered and your problem solved, please consider marking the Answer as Accepted to help other users find posts with working solutions.

Did you execute this part of step 4? https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ Users and groups are automatically added to your migration. Currently, we migrate users and groups separately, which means users won’t be added to groups and they won’t have product or project…

Hello @Térence LECROIX Thank you for those images. That is very helpful. In order to use the variables outside of the branch you will need to create a variable outside of the branch before it executes. Refer to the workaround shown in https://jira.atlassian.com/browse/JSWCLOUD-22527

There are a couple of points I want to clarify. You are talking about the ORIGIN project and the DESTINATION project, and that the DESTINATION project has its "filter" set to pull issues from the ORIGIN project where Labels = 'Dev'. A project is a container for issues. An issue cannot exist in more than one project at a…

When you are creating the filter and typing in Start Date for the field name, do you see multiple fields named Start Date as possible matches? There is a built in System field for Start date, with a lower case "d". I notice your field has an upper case "D". That suggests to me that there is more than one "start date" field…

I'm glad I could help you @Jacob A. Albrektsen Please consider marking the Answer as Accepted to help other users find the posts that have working solutions.

The information is in the first answer on the referenced post. I'm afraid there's no way to do this in Jira. There are some tricks you can play on Server with some apps, but Cloud only really has a couple of really clunky options for it. You can't stop someone who has "create issue" in a project from starting to create an…

Hello @Zaldy Parian I pulled that from the Answer on this post. If you look through the comments in the answer you will find screen images and additional information. (credit to @Bill Sheboy )