Trudy P Claspill Community Champion

Hello @Phil Bustin If ScriptRunner is installed it will show in the Apps menu.

When creating JQL for use in a rule, it can help to create it stand-alone first in Advanced Issue Search. The first part of the JQL is already in the Lookup Issues step. To add a criteria to search for text in a text field, you can find information about that here:…

Correct. Automation rules don't allow for any user interaction in the midst of the rule execution.

No, it won't. The Lookup Issues action collects the issues you want to include in the email. You have to have all the conditions for selecting those issues in the JQL statement used in the Lookup Issues action.

Please show us what you are seeing, and also show us the workflow diagram.

Hello @Phil Bustin The workflow condition is looking at your Permissions, as per the Permission Scheme associated with the project. You have to be a member of a group (or role) that has been granted the Administer Projects permission in the Permission Scheme.

Hello @Phil Bustin You can't create an Automation Rule that will execute when a status transition is selected but has not yet been completed. The Issue Transitioned trigger is triggered after the transition is completed. You can't use Automation Rules to set values on Screens that are being used by Transitions. There is a…

Hello @Collista Lewingdon You need to include the criteria for the Summary field into the JQL you are using in the Lookup Issue action, rather than have it as a separate Condition/step in the automation rule.

Within the For branch in the JQL for the Lookup Issues action use {{ParentEpicKey}} instead of {{issue.Epic Link}}

Ah, yes, my apologies. Within the branch the context of the {{issue}} smart value has changed from the issue that triggered the rule to the Epic upon which you are branching. Epic Link within the Epic itself would be blank. Before the "For Epic" step add a step to Create Variable. Then within the For branch in the JQL for…

Hello @Muhammad Jahanzaib Tariq_ T-6074 You can copy the Components from the linked issue like this:

Unfortunately, with Advanced Roadmaps, you won't be able to do what you want. An Epic can be a child of only one Keyresult, and an Objective can't be a child of another objective. You can use generic issue linking to connect the issues, but not the roadmap parent/child relationship.

I'm not aware of a way to access a Service Desk project's Organization list in a Software project, though one of the other responders had a suggestion about a third party app. As another responder suggested, you could create User Groups, if you need to associate people with the organizations, and then use a User Group…

Hello @tbronson In the Assign Issue action you use a smart value.

Hello @Ana Luiza Chagas Are you working with Cloud products or self-hosted products? If you URL is https://<something>.atlassian.net then you are working with Cloud products.

Hello @Naga Raju Adapa Most third party apps are intended to be enabled site-wide/product-wide/user-wide. It is up to the vendor to provide functionality to limit that, if they choose to do so. According to the marketplace that app - is unsupported - has not had a release in over a year - has no documentation provided by…

Hello @tbronson Welcome to the Atlassian community! Are you trying to add the setting of the Assignee into an existing rule, or create a separate rule for just that task? Can you show us the automation you have created so far?

Adding to this, the length specification for Project Key is documented here: https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-application-options/

Hello @AAbrams Welcome to the Atlassian community! It does not appear to be possible to clear the Recent Projects list. There is a change request about that to which you can add your vote. https://jira.atlassian.com/browse/JRACLOUD-79784

Hello @Pillow Tree Welcome to the Atlassian community! Confluence Server/Data Center and Confluence Cloud are two different products. Not all the same functionality available in one is available in the other. There is a change request to support adding custom emojis to Confluence Data Center.…

Hello @Madonna, Jana Welcome to the Atlassian community! Are the JWM projects on the same Jira instance? If so, and if you have sufficient permissions, then you can use the Move Issue feature. You can move issues one at a time from one project to another or, if you have sufficient permissions, you can use the Bulk Change…

Hello @Mendoza_ Joseph Conrad The content of the Issue Type field in your CSV needs to be the name of the type of issue you want to create; i.e. Epic, Story, Initiative. When you go through the Import Wizard and are on the page that maps columns from your CSV to fields in Jira, are you mapping your "IssueType" column to…

Hello @Rashmi Singhal Welcome to the Atlassian community! Jira does not natively provide such a report. There are several third party apps that provide "time in status" reports. Here is a search of the Atlassian Marketplace that will help you get started finding the apps.…

Hello @asha_somashekar You could create a custom field to hold the information and then use the Automation for Jira feature to calculate the value and write it into that field.

Hello @Lara M Can you show us the Audit Log for an execution of the rule? I believe the problem is in your Lookup Issues action. I believe the syntax is wrong. You have: project=STWPOC and issuetype in (Story,Task) and "{{issue.Epic Link}}" The last criteria is not valid syntax. It should be project=STWPOC and issuetype in…

If you think that the other rules should not have executed for that particular issue, those other rules need to be examined. The fact that other rules did execute indicates there was an event for the issue that triggered the other rule(s) and the issue matches whatever the conditions are on those other rules. If you show…

Thank you for sharing that it is a Team Managed project. That is an important point. In your Workflow have you added any Rules to those Transitions? To be clear, this is all you have in your rule? TRIGGER: When Issue Created If: matches: Issue Type = David ACTION: Then: Edit Summary field Else-If: matches: Issue Type =…

Hello @NTNT Is it correct to assume when you say JSD you mean Jira Service Desk? What method are you using to import the data? Are you moving data from one self-hosted system to another, cloud to cloud, or another pairing of self-hosted vs. cloud configurations?

Hello @Raymond J Wohltman Have you subscribed to Jira's Standard plan or Premium plan? The Standard plan (for the Jira Software product) includes Basic Roadmaps, while the Premium plan includes Advanced Roadmaps. For an overview of the differences in the Roadmaps functionality take a look at this page. As per that page a…

The condition: Related issues: Issues in current sprint: present ...is trying to confirm that there are other issues in the same sprint as the trigger issue. Since the trigger issue is not currently in a sprint, this produces an error. It also doesn't match the condition that you said you wanted which is If any of the…