Trudy P Claspill Community Champion

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Hello @Sanjivani Wayal Jira doesn't do that automatically. You would need to use something like the Automation for Jira feature to automate rolling up the data from Features to Epics. 

Olá @Ricardo Lacerda , Bem-vindo à comunidade Atlassian! Por favor, mostre-nos a regra de automação que você construiu. Não podemos oferecer conselhos sobre como corrigi-lo sem ver os detalhes. --- Hello, Welcome to the Atlassian community! Please show us the automation rule you have constructed. We can't offer advice…

Olá @Ricardo Lacerda , Bem-vindo à comunidade Atlassian! Você pode fornecer mais informações sobre o problema? Como você está sendo alertado de que o envio de e-mails está sendo bloqueado? --- Hello, Welcome to the Atlassian community! Can you provide more information about the problem? How are you being alerted that the…

Hello @Ivan Andrieiev Can you please provide more information? What do you mean the unfilled fields disappear? Can you provide a screen image of the Resolution screen, and another screen image that shows the fields have disappeared? Can you show us the Automation Rules that are not working? And also show the Audit Logs for…

Bonjour, Avez-vous vérifié tous les éléments répertoriés dans la réponse de Bill Sheboy ? * lorsque l'autorisation d'attachement n'est pas présente pour l'utilisateur, le bouton n'apparaît pas * lorsque le champ de pièce jointe n'est pas sur la vue, le bouton n'apparaît pas de manière cohérente avec la description * le…

Can you provide screen images that show categories assigned to the issues, and then a screen image for what you see when you try to Group By Category?

Are you using the built-in Categories field in a Work Management project? Or is Categories a custom field you added to a Software project? If you are talking about Work Management project Categories, I have not found an issue about the sort order for those. You could ask your Jira Administrator to contact Atlassian Support…

This problem is similar to the first. LeadTime is a variable you constructed. Variables are stored as strings/text. Jira doesn't automatically recognize text that is numbers as a number. You need to convert the text string to a number to use it as a number. {{issue.duedate.plusDays(LeadTime.asNumber)}}

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Unfortunately no, I can't tell you how to achieve that. I have never seen that message displayed in my system, but also have not used the Subtasks condition. If I now add the Subtasks condition, in my system I don't see that message. I've not found any documentation that indicates that using the Subtasks condition would…

Hello Vitor, I've watched your video. Whenever a rule does not do what you expect, the first thing to check is the Audit Log. The Audit Log will show an entry for each time you have published the rule (Status = Config Change) and each time the rule has been triggered. Look here to first confirm that the rule was triggered.…

@Luke Towers @sprasad There was another thread discussing this issue where, in that case, it was determined that it was being caused by a bug in a third party app - BigPicture v8.11 from Appfire. Do you have that same third party app?

I would not go the route of adding another custom field. If you implement work logging, automatic recalculation of Remaining Estimate will be based on the value of the Original Estimate field. There is a calculated field Work Ration that can be displayed in search results that shows the percent of Original Estimate that…

Hello @Dominic Mercorelli Validators must be met for a transition to be successful. The only time this is not the case is when the transition is activated by a Trigger from a Development integration. If you want to be able to circumvent that, you need to set up another Transition path that does not include the Validators.…

Hello @vinicius_altarni Welcome to the community! In Advanced Issue Search you can use the CHANGED operator with the DURING predicate to find issues that changed to a particular status during a particular date range. See the examples provided here:…

Hello @Manoj Dasari What type of field is the Severity field?

Are your Original Estimates/NewNumberCustomField always going to be in whole business days? Will your estimates never include partial business days or less than a whole day?

Hello @Sreenadh The first image you showed that does show the message is for an issue in the status "In Production". The workflow image that you posted is for a transition from the status "New". Can you show us the workflow transition information for the "In Production" starting status?

Hello @Jimaline Automation for Jira does not provide a Branch feature for executing steps a number of times. I did find this article that talks about a work around for Jira Cloud. I don't know if the same features are available in Automation for Jira Server/Data Center.

Hello @Sherri Queen It appears that Atlassian is electing to not implement alphabetic sorting for Labels type fields. https://jira.atlassian.com/browse/JRACLOUD-29861

Bonjour @Marc-Olivier Richard , Bienvenue dans la communauté Atlassian. Vous devez être autorisé à ajouter des pièces jointes aux problèmes de ce projet pour que ce bouton soit disponible. Vérifiez auprès de l'administrateur de projet et/ou de l'administrateur Jira de votre système pour savoir si cette autorisation vous a…

That would seem to indicate that you don't have access to the Jira system. Are you able to access the Jira system to see other items? Can you share the link with us? You can obscure the part that shows the host name (between https:// and the next / ).

Hello @Heliza Welcome to the Atlassian community. What are you trying to do when you get this message?

Hello @James Duffie Welcome to the Atlassian community. I believe to see real time data the Confluence user would need to also be a licensed Jira Software user with permission to see the plan and the projects it encompasses.

Hello @KE How do you determine the impacted application(s) in an issue? Is this a field? Can it have more than one value? Assuming it is a field that is a selection list, you can retrieve all the issues that have values in that field. Then in a Dashboard you can use the Two Dimensional Statistics gadget to display the…

Hello @Tâm. Nguyễn Thanh After the Trigger add a Condition to stop the rule if the issue that transitioned to done was in Project A.

Hello @Patrick Borchert Is "assignment group" a custom field that your Jira Administrators have added to your instance/project? Are you a Project Administrator for the project, or a Jira Administrator? You will need to be one of those to create an Automation Rule. When you say "only one person should be allowed to do it"…

Hello @hasancansaral Welcome to the Atlassian community! Have you change to project to which this rule applies (the Rule Scope) since you set up the step to select the Waiting for Support status? If so, please try reselecting the status in that step. Or try deleting that step and re-adding it. Do all the issues that might…

Hello @admin-nwalter How are the two tickets linked? Are you using generic issue linking functionality? Or are you working with Epics that have child issues, or issues that have child subtasks? If you are using generic issue linking, are you using a unique link type for the relationship such that Ticket B has one and only…