Trudy P Claspill Community Champion

Hello @Miguel Angel Welcome to the Atlassian community. You have posted this question in the Jira Service Management board, but grouping by Category is a feature of Jira Work Management projects. Can you confirm if you are working with a Jira Service Management project or a Jira Work Management project? A Jira Work…

Does the Workflow applied to issue SDP-1661 have the same Condition in it?

Hello @Mira Welcome to the Atlassian community! I see that you are working with a Team Managed project. Epics can not be shown as cards on the board for a Team Managed project. You can use the Group By option to group by Epics and see the child issues of Epics as cards in horizontal swimlanes. You can turn on the Backlog…

Hello @Anna Gharibyan If you are talking about having those people show up in the Avatar bubbles, then in addition to what @Sushant Verma said be advised that those Avatar bubbles show only the users who are in the Assignee field for the issues displayed on the board.

Hello @Evrard Vervaecke Welcome to the Atlassian community! Does the user have the Browse Projects permission for the project that contains the Feature issues? Does the user have access to see the Feature issues directly, outside of the plan?

Adding on... Only Jira Administrators have access to manage global permissions. If you are not a Jira Administrator you will need to contact the Jira Administrators for your instance to get help with this.

Hello @Nils Ejlertsson Welcome to the Atlassian community! The ideal way to do this would be to be able to compare the Created Date of the issues to the Updated and Resolved Dates of the issues, but natively Jira does not allow you to do that within a filter. A third party app that extends JQL functionality might enable…

Hola @Ester Cerveró , No es posible seleccionar un Sprint cerrado en el campo Sprint. Puede asignar problemas solo a Sprints abiertos y planificados. Tendrías que reabrir el Sprint Cerrado. Entonces podrías agregarle un problema. Entonces podrías cerrar el sprint de nuevo. Sin embargo, eso cambiará la Fecha de finalización…

Hello @sacha_rouzkhosh Welcome to the Atlassian community! As per the documentation on setting up default members in Project Roles the defaults are applied only to projects created after that configuration is defined. It won't be applied to projects that already exist. The default members for a project role are users and…

Thanks for the additional information. I was going to suggest using an Automation Rule to run the report, but it sounds like you don't need that if you are using python code to automate running it.

Ok, so that is the sharing of the filter on which the board is based rather than sharing the board itself. Thank you for the image helping to clarify. Interesting that with the filter not shared the users could still see the board. That should not have been the case.

What version of Jira Data Center are you using? With version 9.x, Automation for Jira is automatically included. For earlier versions it is a free app you can add. https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=datacenter&tab=overview I'm not positive that a solution could be created using the…

Thank you. Can you show a screen image of that "Visible to all" option?

You are creating the variable LeadTime from {{issue.customfield_10015.diff(EndDate).days}} That suggests there is something wrong with that smart value that you are trying to assign to the LeadTime variable. I see that EndDate is also a variable that is set from DueDate. The issue is that content saved to a variable is…

Hm, agile boards don't get "shared" but the filters used to create the boards do get shared. If the user was able to view the agile board, then that means the filter for the board was shared with them, theoretically. Can you describe the exact steps you took to share the board?

Glad to help. If your problem has been solved please consider marking the Answer as Accepted to help other users find posts with validated solutions.

Great! Glad I could help. If your question has been answered please consider marking this Answer as Accepted to help other users find posts with validated solutions.

I can't think of anything else to check. I recommend that you have your Jira Administrator contact Atlassian Support about this. Please let us know what they say. https://support.atlassian.com/contact/#/

Hello @Vitor Seabra I haven't worked out all the details but I think the smart value you need for setting Due Date is: {{issue.Start Date.plusBusinessDays(<number>)}} plusBusinessDays assumes that business days are Monday through Friday. <number> would be your Original Estimate value converted to days. In my system…

No, you don't need additional apps for time tracking. It is a native function. Can you confirm that you have added the Time Tracking field to the issues for the project?

Have you verified that the issue ID you provided in the API (10002) corresponds to an issue you are viewing in the UI that has work logged against it? Have you tried supplying the issue key instead (i.e. XYZ-123)?

When you are in the UI viewing one of those issues do you see the Log Work option when you click the Actions (...) button in the upper right corner of the issue? Do you see the Work Log option in the lower half of the screen in the area where Comments and history display? You can also Log Work from there, and that is the…

In the two gadgets the board is selected based on its name. Are you absolutely sure that they are able to access that same board? It is possible to have multiple boards with the same name. Are you sure the board you selected has a unique name?

Hello @Janetta Bogatchenko Are you working with issues in a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left when you are viewing the project in the UI. Have you confirmed that time tracking is enabled and set to Jira Provided Time Tracking?…

Hello @Batuhan Dogan Welcome to the Atlassian community. Can you provide screen images examples showing the tabs are present when you create the issue, but not when you are viewing the issue? Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the…

Ask them to access the URL you use to access the board for the project. i.e. https://aklfjoliew.atlassian.net/jira/software/projects/TS/boards/6 Are the users licensed Jira Software users? You may have to ask your Jira/Site Administrator to confirm that. If the users are not licensed Jira Software users, they will not be…

Hello @[deleted] Yes, you can use relative date operators with DURING. Is this a filter you will need to run many times? Would you run it on a consistent schedule so that your data range would be consistently relative? What do you want to do with the output?

Hello @Zach Wright Welcome to the Atlassian community! Are you working with boards for a Company Managed project or a Team Managed project? Are the users able to access the dashboard and only these two gadgets don't load? How have you ensured that the recipients do have access to the agile boards?

Hello @Janetta Bogatchenko Welcome to the Atlassian community! No, you don't need a paid subscription to use the native time tracking features. Take a look at this document and let us know if it provides enough information for you to solve your issue. If it does not, please provide more information about what steps you are…

Hello @[deleted] Welcome to the Atlassian Community! You can use the WAS IN operator with the DURING predicate. https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-WAS status WAS IN ("Open","In Progress") DURING ("2023/03/20", "2023/03/24")