Trudy P Claspill Community Champion

Hello @Tanishka Bansal Welcome to the community. Are you using Jira Cloud? Are you working with a Team Managed project? Are the issues that are added to the next sprint Subtasks or parent issues? If they are parent issues, do they have any Subtasks that are not also in the farthest right column?

Hello Maria, The information that is displayed is based on what you have set for the Estimation Statistic for the board. You would need to change that to Original Estimate to show the Original Estimate value on the cards. That option is under Board Settings > Estimation. Note that will also change the lozenges that appear…

Hello @Sebas Thank you for that additional information. Based on the Notifications image you provided, it appears you are looking at Customer Notifications in a Service Management project. So you are cloning the issue into a Service Management project. Is that correct? Can you confirm that an action has occurred with the…

Do you have different workflows for different issue types in the project? The status would need to be removed from all the workflows in the project to remove it from the status/column mapping screen 

I'm not sure what you're referring to when you say "the rule restriction". Can you clarify that statement? Did you add the rule to project A or project B? Is the rule operating as you expect?

Unfortunately you cannot manually set the Rank field directly. You rank the issue after it has been created by changing its position related to other issues displayed on an Agile (scrum or kanban) board.

Hello @Ciaran Spain-Gibson Welcome to the Atlassian community. What do you want to happen when the image is clicked? If you want that to cause navigation to another web page, then you can add a link to an inserted image when you edit the page. Click on the image in the editor and you should see a toolbar appear below it.…

Hola @Silberberg Según la imagen de su pantalla, está trabajando con un proyecto de Gestión de trabajo. Esos tipos de proyectos no tienen las funciones Backlog y Sprints. Las funciones Backlog y Sprints están disponibles solo para proyectos de software. --- Hello Based on your screen image, you are working with a Work…

Hello @Alex Addison Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information is available at the bottom of the navigation panel on the left. Are you working with a Software project, a Service project, or a Work Management project? If you are working with…

Hello @Maria Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? Are you working with a Scrum board or a Kanban board?

Hello @Dominic Mercorelli If you use a Lookup Issues action to look up the issues in the project and add the clause ORDER BY created DESC, then the first item in the results set will be the last issue created in that project.

Hello @Victoria Vlad Welcome to the Atlassian community! We need a bit more information first. Is your project a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left. Next, is your project a Software, Service, or Work Management project? If it is…

Hello @Phil Bustin Yes, there is a system field that automatically records the date/time an issue was created. It is the Created field. Additionally, the Updated field automatically records the last date/time an issue was updated. And the Resolved field automatically records the time when the Resolution field was set, and…

Hola @Lucas Gagliano En este momento no es posible restringir la opción Clonar problema. Si un usuario tiene permiso para crear problemas en el proyecto, eso le da suficiente permiso para clonar problemas también en el proyecto. Hay una solicitud de cambio para hacer que Clonar sea un permiso separado.…

When two issues are linked with the "Related to" link type and you view each issue and look at the Linked Issues section, what does it say in each issue for the link relationship to the other issue? Does it say the same thing in both issues? If they say the same thing, that makes this much more difficult. Automation for…

Hello @Charles Lindsay Welcome to the Atlassian community. The Rank field is used internally by Jira to keep track of the rank of each issue relative to the issues ranked above and below it. Jira does not set it until after the issue is created. It is not a field you can edit directly. Why do you want this field on the…

Hello @samantha_sharkov Yes, you can do that with an automation rule.

Hello @Gngo Welcome to the Atlassian community! I tried the same thing myself in a Team Managed project and got the same error. I tried the same thing to change the status of a sub-task in a Company Managed project and it worked. I'm still looking for any information about why it would not work in a Team Managed project.

Hello @Sebas You mention cloning issues "over several boards". Boards are just a way to view and manipulate issues. The issues actually exist in Projects. Are you cloning issues into different projects, or are you making clones of the issues in the same projects as the original issues? Notifications are configured at the…

Hello @Matthias Schablowski Welcome to the Atlassian community! Are you an administrator for Project B, or a Jira Administrator? Which issue link type are you using? What is the relationship between the issues? For example one link type is Blocks, and when two issues are linked with that link type then issue1 "blocks"…

Hello @Isabelle Okuma Welcome to the Atlassian community! The Sprint Health gadget will automatically use the value you specified for the Estimation Statistic for your Scrum Board. If you want to change the gadget, you'll have to change the Estimation Statistic for your board. For a Company Managed project board you would…

If you manually created an issue in that same project through the UI, can you set the Assignee in the Create Issue dialog?

Are you saying that you are trying to display the issues found by the Lookup Issues action within the comment you are adding, and it is there that nothing is displayed? If so, then what you have added to the comment is not correct for displaying all the issues that were found in the action. If you look at the documentation…

If you are a Site Administrator have you checked under Settings > System > Global Automation? Is the project fully deleted or is it just in the Project Trash bin? Or the Archive bin? If it is in the Trash or Archive bins then you can restore it, and then you should be able to access the project specific Automations to…

You can also use generic issue linking to artificially create a parent/child link between an Initiative type issue and an Epic type issue. However, Jira will not recognize that as a parent/child relationship. None of the built-in parent/child relationship functionality would automatically work with such a link.

Another suggestion is to use a third party product or a custom product of your own making that would access Jira through a Service Account. Then give your "guests" access to that other custom product instead of access directly to Jira.

Hello @Mark Haller There is a change request for free Jira Guest users here: https://jira.atlassian.com/browse/JRACLOUD-74242

Hello @icalvelo It is not currently possible to customize the fields that display on cards in Team Managed project boards and backlogs. There is a change request for that here: https://jira.atlassian.com/browse/JSWCLOUD-17336

Hello @Özge Özgenç Jira does not natively support comparing fields to other fields as part of JQL. In order to do that you would need a third party app. You might be able to use a custom field to keep track of whether or not the due date is less than the resolved date, using an automation rule to set the field, and then…

Dates and times are stored in Jira Cloud in GMT. You are seeing the current GMT time. With Daylight Savings Time in the U.S., New York is actually only 4 hours behind GMT. It is 5 hours behind GMT when Standard Time is in effect.