Trudy P Claspill Community Champion

Hello @NTAMEN NTANMI luc landry Are you still needing help with this? If so can you provide more information?

Hi John, You're welcome. If your question has been adequately addressed, please consider marking the Answer as Accepted to help other users find posts with validated solutions.

Hello @Maryellen Russo Are you accessing Insights from the Backlog screen or the Board screen? Are you talking about wanting to see this? You do not have to have the Sprint assigned at the Epic Level for this. Epics will be listed if they have any child issues in the selected Active Sprint. You do not have to have values…

You said you had multiple boards for this one project. And you said when we try to create issues they are not shown in the Roadmap but they are visible on the board. Can you walk us through the steps you go through when creating the issue? For instance... 1. Navigate to the project and choose board "Embedded". 2. Click…

For anybody who finds this post, please add your answers/questions/suggestions to the original post here: https://community.atlassian.com/t5/Jira-Software-questions/Issues-are-not-visible-in-the-Roadmap/qaq-p/2322777

Hello @Erika Simon There is no native report for extracting Comments based on filters. If you are open to acquiring a third party app I found this one in the Atlassian Marketplace. Worklog Reports I have never used it before. There may be others that would help also. This was the first one I found.

Hello John, Unfortunately what appears in that summary panel is not customizable. You could change the view from Details to List, and then set the Columns to the fields you want to display. If you save the filter after setting the Columns then each time you open that filter it will remember the Columns settings.

Hello @Juan Ignacio Rubio Welcome to the Atlassian community! That can not be accomplished with project Permissions. You can accomplish it with Issue Security Schemes and setting Issue Security Levels on every issue.

Hello @David Weir On the Rule Details page for your Cycle Time rule have you unchecked this box?

Hello @Bryant Burnheimer Welcome to the Atlassian community! It is not possible to share Dashboards with Service Management customers natively. You can add your vote to a change request on that topic here: https://jira.atlassian.com/browse/JSDCLOUD-1536 You might be able to use third party apps to accomplish your goal.…

Hello @Marcelo Ignacio Cid Abud What problem are you trying to solve by keeping track of how many issues of each type exist? How do you need to use that information?

Hello @Lucia Welcome to the Atlassian community! It is not currently possible to configure the time period for the Overview tiles. Per this article... * Overview cards - these cards provide an overview of recent activity within the project by displaying the number of issues that have been completed, updated and created in…

Hello @Pauline Hild Though you say you want to "prevent" the transition with the rule, I see from your additional text that you understand you have to actually undo the transition after it has occurred. I believe your problem is your use of the smart value {{issue.previous.status}} in this step Can you show us the details…

Hello @Stormy Willard Welcome to the Atlassian community! I'm not sure if this is the same thing you saw in the email you recieved. https://community.atlassian.com/t5/Jira-Work-Management-Articles/COMING-SOON-See-all-your-projects-at-a-glance-with-overviews-in/ba-p/2315325 If it is, note that it is available only for…

Hola @Juanjo , ¡Bienvenido a la comunidad de Atlassian! Lamentablemente, no es posible hacerlo en un tablero Agile (Scrum o Kanban) con la funcionalidad integrada de Jira. Puede agregar su voto a una solicitud de cambio para eso aquí: https://jira.atlassian.com/browse/JSWCLOUD-4669 Todavía no he encontrado una aplicación…

Hola @Lucas Silberberg , ¡Bienvenido a la comunidad de Atlassian! ¿Está trabajando con un proyecto de gestión de trabajo? Si ve opciones de navegación horizontales en la parte superior de la pantalla como esta, entonces está utilizando un proyecto de Gestión de trabajo. Si ese es el caso, no puede separar las subtareas de…

Hello @Inna S You can use a smart value as the issue to which to link, per the help text in that action How are you going to trigger the rule? How many issues do you expect to be retrieved in your when you look up issues? There are a few ways you can get a list of issues to operate on. 1. You could use a Schedule trigger…

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Are you working with Team Managed projects or Company Managed projects? Team Managed projects don't support customization of cards, so if you want to add a custom field to cards you will need to use Company Managed projects. Jira does support adding a custom Number field, but it is generic. It does not let you specify the…

Hello @Katrien Deroey You would have to grant the customer users licenses to your Jira Software product. That would increase your costs for the product. You would grant them access to the project overall. If you are using a Company Managed project you could use Issue Security to limit the issues each customer can see so…

Hello @Oussema Marai Welcome to the Atlassian community! After adding the status to the workflow, did you confirm that it is mapped to a column for your board?

Hello @Durga Solse Can you provide screen images that show us these tasks? Are they subtasks under a parent issue? Are they tasks in one project or different projects?

Hello @Fernando.Reich Welcome to the Atlassian community! Velocity Charts will not show "all" sprints. They show only the last 7 sprints completed by the team. I have not played with this report much, but I would assume the selection of sprints and the ordering of them would be based on the Completion Date of the sprints…

Hello @Parveen Vats Did you complete the project creation process, or are you trying to see the schemes before actually creating the project? If you did complete the project creation, did you create it as a Team Managed project or a Company Managed project? You would've been able to select that during the project creation…

Hello @Lara M Ae you working with issues in a Team Managed project or a Company Managed project? That information will be shown at the bottom of the navigation pane on the left. What information is in the Audit Log for the rule when it executes? (Notice the Audit Log link below the rule name and "Rule Details".)

Hello @Dan Welcome to the Atlassian community! How would you expect that progress to be measured? Is that based on time estimates and time tracking that you are entering (or will enter) for each issue? Or are you planning to have a user simply update a field to say the percentage of progress for each issue?

Hello @Michele Bazzani If you click on the Rule Executions field in the Detail panel (when viewing the issue details) that should open a panel that shows a history of the automation rules executed against that issue. Were there any automation rules executed against the issue during that time frame? That could help you…

"Business" is equivalent to "Work Management". You can tell it is a Business/Work Management project also because the navigation options are displayed horizontally across the top of the screen, like the lavender screen image in my previous response. Addressing your current situation, in a Business/Work Management project…

Thank you for the additional information. There may be an issue assigned to your sprint that is actually in another project and outside the scope of your board's filter. Please go to the Advanced Issue Search screen and execute a search for sprint in <the name of the sprint you are trying to complete> Two things to check:…

Your post is tagged as Jira Cloud. Can you confirm for me that you are in fact using Jira Cloud? Is your instance URL similar to the following? https://<yourCompany>.atlassian.net If your URL does not include .atlassian.net then you are not using Jira Cloud. You are instead using either Jira Server or Jira Data Center.…