Trudy P Claspill Community Champion

So, if I understand correctly you want issue from 4 sets of criteria: * project = "My Project" AND issuetype = Story AND status not in (Closed, Done, Resolved, Inactive) AND "Feature Team" = "Feature Team 1" * project = "My Project" AND issuetype = Story AND status not in (Closed, Done, Resolved, Inactive) AND "Feature…

No, you cannot modify the card layout for cards in Team Managed projects. There is a change request to which you can add your vote for that here: https://jira.atlassian.com/browse/JSWCLOUD-17336 Do you want to add only one value or multiple values to each issue for Component? Do you already use Epics in this project? If…

Are these issues in a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation pane on the left when you are viewing the project/board.

@Steve Zielinski <EDITED> Actually, I simply reiterated what the documentation said. At the time I wrote the answer I don't think it said anything about being able to use Start and Due dates for issues in a Scrum related Roadmap. I see that now it does. I see that change was implemented after I posted my answer, as noted…

Hello @Barbara Shaw Can you show us your workflow diagram? Here is a simple example workflow diagram. When you see a Global transition like the one pointed to by the red arrow that means an issue in ANY valid workflow status can be changed to the status pointed to by All. From Status >> To Status All (Any) >> In Progress…

Hello @Julia Shreckhise Welcome to the Atlassian community. The same topic has been discussed in this thread. In that case it was caused by an app called BigPicture from Appfire. Do you have that app on your instance? If not, do you have any third party portfolio management/roadmap app on your instance, which leverages the…

You stated: The current time was 10:30 AM. {{now. shortDateTime}} in a text field resolved to 2:30 PM That is a difference of 4 hours. For consistency date/times are stored in the Jira database as GMT/UTC, so date/time smart values like {{now}} return the GMT/UTC time. That is why your smart value is showing the current…

Thank you for that additional information. The next step is to review the Permission Scheme associated with the project and ensure you have the Manage Sprint permission. Are you a member of a group or role that has been granted that permission? Are you able to Create and Start sprints on the board? If you hover your mouse…

Hello @John Tucci The Single Level Group By report is not currently available in Team Managed projects. Can you show us an example of the filter you want to modify? If you are using ORDER BY Assignee to order the results by Assignee (psuedo-grouping), you could use ORDER BY Status to group them by issue status. If you want…

Showing subtasks in the Basic Roadmap available in the Standard subscription is not currently supported. You can add your vote to the change request for that here: https://jira.atlassian.com/browse/JSWCLOUD-18677 You would need to use a third party app for roadmapping instead if you need subtasks to be displayed. The other…

Hello @Andres Aranda Welcome to the Atlassian community! Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left when you are viewing the project. For a Team Managed project Components are not available. You would need to create…

@Bill Sheboy @Kathleen Buckwalter I tried this in a Company Managed project and it worked for me. Do you have the Due Date field on the screen you use for the Edit Operation for the type of issue you created?

Hello Colin, You said you are getting results that are not related to your query. In what way are they not related, specifically? Are you getting issues for a project other than "My Project" or "My Project 2"? Are you getting issues that are in one of the excluded statuses (i.e. Closed, Done, Resolved, or Inactive)? Are…

Feature Team appears to be a Select List (single choice) custom field that has been added to your instance and your project. Are these issues in a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation pane on the left when you are viewing the project/board. For a…

I suspect that you may have more than one field named Due date. Are you a Jira Administrator? If so go to the Custom Fields screen and search for Due date. If there is more than one field with that name, than probably the wrong one has been added to the screen for your project. If you are not a Jira Administrator then…

While viewing the board click the ... Button in the upper right corner and select Board Settings. On the next screen you'll have several options to choose from. Choose General. Scroll down to find the Filter Query setting. You'll see the name of the Filter and a little below that the JQL statement for the filter. I'd like…

I agree with both @Amanda Barber and @Teodora V _Warsaw Dynamics_ about eating and working out with other people. I also prefer traveling and site seeing with a companion or small group. My companion may point out things I would otherwise miss. Also to me the experience is more fun when I can relive the memories later with…

Great! Glad I could help.

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Do you mean the first, seconds, third, etc. calendar week of the year? Can you provide answers for the other questions I asked also, please?

Have the users cleared their browser cache? Have they tried a different browser? Are you positive that the users are all actually accessing the same board? Have you Doyle checked the URLs used by the users who do see the sprints and those who don't? Do the users who don't see the divisions see any sprints at all for the…

Hello @keisuke1.shimizu You can use the For Branch / Related Issue / JQL option to retrieve the related JSM issue. Your JQL would look something like this. issue = {{triggerIssue.environment}} Within the branch you can then take actions against the issues retrieved by the branching action. However, in order to set up an…

Hello @arno The content of your post makes me think that your question is about Confluence rather than Jira, but it is currently in the Jira Software Questions board. Is it a Confluence question? If so, I can move it to the Confluence Questions board so the right user community will see it.

Hello @Lena Sargsyan Are you managing the groups through admin.atlassian.com? Are the groups locally defined within Atlassian Administration, or are they synchronizing with an external system?

Hello @Manuel Lamedica Welcome to the Atlassian community! By "panel" do you mean a Dashboard? If so, Jira does not have a method natively to export those items for attachment to emails. There are third party apps that would enable you to export a Dashboard as a PDF, but that can't currently be incorporated into an…

Hm, I am stumped as to why information would have disappeared simply because you exceeded your limit temporarily. I am tagging this post to see it an Atlassian Team member can take a look.

Hello @Ekaterina Berestovenko Welcome to the Atlassian community! Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left. If it is a Company Managed project can you share with us the Filter Query for this board? For Company…

Adding in... @Eric Younkin I don't see in the Automation where you are setting the Due Date for Task 1. Are you setting its Due Date in this same automation rule? If the Due Date field on the Task 1 is not getting set, then that would explain why the Start Date for Task 2 has no value.

I am not an Atlassian team member, so it is not something I can fix for you. I have added a tag to this post to bring it to the attention of Atlassian team members who monitor the community. I don't know if they will be able to get to it any faster than if your admin took a few minutes to fill out a support case, though.