Trudy P Claspill Community Champion

Hello @Gregory Kremer The field may have been set through Automation Rules, Workflow Post Functions, or the API. The field may have previously been on the screen and then removed from the screen. You should be able to see in the History of the individual subtask when and by whom the value got set.

Hello @tomivey Welcome to the Atlassian community! Because of the highly configurable nature of Jira it is not possible to have a built in concept for "assign it to the person who did the work". There can be any number of customizations to the workflow such that Jira cannot automatically identify "who did the work". You…

Gracias por esa información adicional. Estas parecen ser pantallas diferentes. ¿Puede proporcionar imágenes a pantalla completa para que podamos ver el contexto en el que se muestran? Desde la primera imagen que proporcionó, creo que puede estar viendo un problema en un proyecto de gestión de servicios. Y esa primera…

Hola @Carmen Irais Mata Rodriguez , ¡Bienvenido a la comunidad de Atlassian! ¿Puede proporcionar más contexto sobre dónde está viendo o tratando de usar el campo Comentario? --- Hello, Welcome to the Atlassian community! Can you provide more context to where you are seeing or trying to use the Comment field? Difference…

Hello @Phil Bustin Are you working with a board for a Team Managed project or a Company Managed project? You cannot change the fields that are displayed on cards in an agile board created automatically for a Team Managed project. As @Ditte Simard mentioned, you can add to the fields that are displayed on cards in an agile…

You're welcome. Sorry for causing any confusion with the typo in my original answer.

@oliver Welcome to the Atlassian community. The manually created boards, and the boards created automatically during creation of a Company Managed project, have a similar feature. It is called Swimlanes and is found under the Board Settings. Therefore they don't need the Group By feature. The choices for these boards are…

I have not been able to find any information on that error message. If you are using a paid subscription for Confluence Cloud I advice you to contact your Confluence administrators and ask them to raise a support ticket directly with Atlassian Support at https://support.atlassian.com/contact/#/

And my apologies to you. I have a typo in my original reply. The rule in Project 2 needs to have that box checked so that the rule in Project 2 can be triggered by actions that occur from other rules having executed.

I don't think we are looking at the same screens. After I click on Manage Users as shown in the screen I posted in my previous reply, I get a screen like this. When I click on Show details next to one of the users I get a screen like this: The user needs to have the User role for the Jira Software product in this screen.…

Hello @Ellen Krischer Since this is a user community you may want to provide that feedback directly to Atlassian by contacting their technical support team through https://support.atlassian.com/contact/#/

When setting field values in the Edit Issue action the system expects you to provide an explicit value or an expression that equates to a valid input value for the field. I don't know the language behind the interpretation of the expressions that can be used. {{blah}} in this context is what Jira refers to as a Smart…

Unfortunately there is not a way in Jira for a non-admin to get a list of Jira Admins. I would recommend that you talk to the Project Admins for any project you work on. Since only Jira Admins can create projects, the Project Admins may be able to tell you who they contacted to get their projects created. You could also…

You don't need to give an explicit value in the JQL. You would use the Smart Value for the custom field in the trigger issue. The JQL would look something like this: project=<your project> and <your custom field>={{triggerIssue.<your custom field name>}}

In a Free plan you can't assign users to project roles, as you have discovered. Looking at your Permission Scheme I see that you are using a custom permission scheme rather than the default permissions scheme. In this scheme the permissions related to changing issue status are assigned to Project Role -…

The native issue hierarchy for Jira is Epic |-- standard issue types |-- subtask issue types Jira recognizes a parent/child relationship between Epics and standard issue types, and between standard issue types and subtask issue types, and has some special functionality available related to those relationships. Generic…

I was able to replicate your scenario. It looks like the Resolved Series is counting an issue on each day that the Resolved date/time field is set, as long as the Resolved date/time doesn't subsequently get cleared. If you have "resolved" statuses that are available only through Automation, I would suggest you consider not…

Hello @Hagit Michaeli Weintraub Welcome to the community. The default issue hierarchy in Jira is Epic |-- standard issue types |-- subtask issue types From your reply to Nic I understand that you meant the issues at the "standard issue types" level when you used the word "subtask.". In a Work Management project, each Epic…

In the first image the field shows filter="XYZ" Don't type in filter=" Just type in the name of the filter that you saved; i.e. XYZ

Hello @Aman Gautam Can you provide a screen image of what you see? Are you setting the Assignee field in the issues? If you are not setting the Assignee field the user avatar buttons will not display. If you are not setting the Assignee field, what field are you setting for the users?

If your problem has been solved by my answer please consider marking it as Accepted to help other users find posts with validated solutions.

If the sprint has been completed you must reopen the sprint in order to remove an issue from it. You can confirm whether or not the Epic was added to the sprint by looking at the contents of the Sprint field in the Epic issue What have you set aside the Estimation Statistics for your board? Those are the values that are…

Hello @Arielle Unterberger You can find more information about the Set Issue Security permission here. The permission is typically reserved for people who should have the ability change/set the security level for an issue. For a user that has that permission, they can only select from the security levels to which they have…

Thank you for that additional information. Are you working with a Team Managed project or a Company Managed project? That information will be shown at the bottom of the navigation panel on the left when you are viewing the project board. Did you set the Sprint field on the Epic to be the sprint against which you are…

I have not found anything indicating that is possible at this time. I found a change request about disabling the ability to start a new team: https://jira.atlassian.com/browse/JRACLOUD-75734 I haven't found a change request about disabling the Team menu option entirely. If you are on a paid subscription for Jira you may…

Hello @Stephen Pheiffer Can you show us the entire rule you have constructed so far? If you are using the Field Value Changed trigger then you can use the {{changelog}} smart value to reference the changed field To and From values. In this example I am printing the values in the Audit Log for the rule. To set a checkbox…

Hello @Nathan Hawk Welcome to the Atlassian community. Some apps add something that may make it easy to identify, like a new option on the main menu bar. Others are more subtle, like adding functions to JQL syntax. Currently the only way for a non-admin to find out what third party apps are installed on an on-premise Jira…

Hello @Diego Uzuelli Are you doing this with Automation Rules? What is the rule that you use to sum the points on the source story? What have you tried for a rule to sum the points on the destination story?

Can you provide screen images that show that an Epic is being included in the reports? As the Epic assigned to the Sprint for which the report is generated?

You should have two actions that start with the word "Log" - "Log" and "Log Work" You received the error because the smart value you provided (displayName) is not populated with an email address. For the To field of the Send Email action you need to be providing an email address. Use the emailAddress attribute.