Trudy P Claspill Community Champion

Thank you for that additional information. "clone plus" is not a native function in Jira. You may have it in your instance because a third party app was added, or your Jira Administrators may have created a custom solution. If you are not a Jira Administrator then please reach out to your Jira Administrators to find out…

To summarize the information from my original response and your response (while we wait for support to get those responses back), the use case is: <EDIT> My original answer and the author's response have been restored. * Issues are in multiple Projects. * There are Company Managed and Team Managed projects. * The…

Unfortunately, no, making a board that pulls in only issues from TM projects and another board that pulls in issues only from CM projects doesn't address any of the real challenges of this scenario.

Hello @Artattack Group Srl @Walter Buggenhout 's original answer applies to your scenario. Your Done column was not the column farthest to the right. When closing a sprint only the issues in the column farthest to the right will be considered "complete". Issues in all other columns will be considered "incomplete" and moved…

Hello Michael, Did you contact Atlassian support? Did your issue get resolved? If so, can you share with us what you learned?

I will have to contact support about my answers having disappeared. Why would you think creating two boards would make things easier? I ask so that I can address any misconceptions you might have. The creation of the board is not the difficult part of the solution.

Hello @Matt Noe Instead of using the actual JQL of the Scriptrunner filter have you tried saving that filter and then using this in the JQL field in the Automation Rule? filter = "<name of saved Scriptrunner filter>"

The other answers have addressed your specific issue. I wanted to add that there is a Library of prebuilt Automation Rules and the use case you have is one of those prebuilt rules. You would need to adjust the rule for the specific Status values in your configuration, but the structure is there.

It should be noted that the Created vs. Resolved chart does not work for Team Managed Work Management projects, because it relies on the Resolution Date field and that field is not set in such projects.

You originally said you had issues in a "project". I wrongly assumed you had issue in just one Jira Project. In your last reply you said the issues will come from different projects across the instance and some are Team Managed while others are Company Managed. That is going to complicate the solution. If you want to see…

Are you trying to move the Jira project to another Jira Cloud instance on a different Atlassian Cloud site that hasn't a different base URL? If you are trying to move Jira data from one Jira Cloud site to a separate Jira Cloud site, refer to this documentation:…

Please show the details of the rule with the Create Subtasks action, and the details of that action.

What are the issue types for CST-380, CST-381, and CST-382? CST-381 - The Audit Log for processing this issue says it did not pass the condition. Therefore that issue must not be one of the types you specified here. Next in the rule you have the step to branch to the parent Epic of the issue that triggered the rule. Doe…

Adding to this... A give sprint will display in any scrum board where an issue included in that scrum board is assigned to the sprint. Sprints are not locked to displaying only in the board where the sprint was created. An issue can be included in one and only one Active or Planned Sprint at a time, so if an issue included…

Hello @Triveni.N Welcome to the Atlassian community! I don't understand your question. Can you provide more information and specify what help you need?

Hello @Alberto Misrachi You can create boards based on saved filters. With that option you can show the same issue in multiple boards, because an issue can be in the results of any number of filters. Since it is the exact same issue showing in multiple boards, any update to the issue will be reflected in all boards. Are…

Hello @Saumya Bhatt Welcome to the Atlassian community. Can you confirm you are working with self-hosted Jira (Jira Server or Jira Data Center) vs. Jira Cloud? If you are working with self-hosted Jira refer to this documentation:…

Hello @Scott Theus The Timeline feature is not capable of showing the levels above the Epic issue. What you are quoting is a reference to another feature that allows changing the name of the Epic issue type from "Epic" to "Feature". The Timeline still can only show up to the level where the original Epic issue type…

Hello @Bjorn Burnett Welcome to the Atlassian community. What setting are you using for your Swimlanes on your board? Swimlanes on a board are essentially based on filters (either a built in filter or a custom filter). You would have to set up your Slack notification based on whatever field(s) change in the issue that…

Hello @Andrea Moro Welcome to the Atlassian community. The Timeline view in Jira Cloud Standard is based on the Start date and End date fields in an issue. If you wanted it based on the dates of status changes you would need to use some method (i.e. Automation Rules) to change those fields based on the Status changes. It…

Hello @Nick Lau Welcome to the Atlassian community. This page discusses the different options for moving Jira data between two Cloud sites. https://support.atlassian.com/migration/docs/compare-cloud-to-cloud-migration-methods-for-jira/ You can use the Cloud-to-Cloud migration tool to move only selected projects.

@Don Sizemore Don't use the Create Issue action to create your subtasks. Instead use the Create sub-tasks action.

@Michael Schrevens In the error message pop up what do you get when you click the View error details link? Is that when you get the "Choose another user" pop-up shown in the same screen image? Have you tried @John Funk 's suggestion of starting to type in the name of another valid user into that field?

What is the Issue Type for the issue that has been linked? That would be the type for PPM-892 in the image you provided. What is the Issue Type for the issue to which PPM-892 has been linked? Have you set up the Issue Type Hierarchy? If so, can you share a screen image of that? You must have the proper Issue Type in each…

Hello @Mateski, Duane For the image you provided you can tell that it is a Software project based on the project type shown at the top of the left panel (1), and that it is a Company Managed project based on the statement at the bottom of the left panel (2). The message suggests that whatever issue you were viewing may…

Hello @Mateski, Duane Welcome to the Atlassian community. Are you using Jira Cloud? If your URL for Jira is similar to the following then you are using Jira Cloud: https://<something>.atlassian.net Clarifying terminology - issues exist in Projects. You can move an issue from one Project to another Project. Boards are a way…

Here are the details about setting up a Subscription for a Filter to send an email. https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#Create-an-email-subscription-for-a-filter

Hello @Dylan Willis Welcome to the Atlassian community. Although the field content appears to be a date/time, it seems that the field itself is treated like a string/text in Automation. You need to convert it to a date before formatting it: {{issue.statuscategorychangedate.toDate.shortDate}}

Hello @Carlos Ortega You could accomplish this by creating a Filter to retrieve the issues, and setting up a subscription for the filter. For the specific use case you mentioned the filter would be project in (X, Y, Z) and created < -15d and statusCategory != Done If you want to eliminate issues that have transitioned to…

I believe that @Walter Buggenhout is recommending using the If..Else block inside the Branch, however an If..Else block does not appear to be available within a Branch, only outside of a Branch.