Trudy P Claspill Community Champion

Second post from author with more details: https://community.atlassian.com/t5/Jira-Software-questions/How-to-authenticate-non-jira-users/qaq-p/2437392

Hello @ADEM KARATEPE How did you determine that the tasks were deleted? There is functionality to "hide" tasks on a kanban board that have been done for more than a specified period of time . Are you sure that the tasks were actually deleted, or are they just no longer displayed on a board or in a report? Have you trying…

Hello @Ahsan Noor I am not an Atlassian Team member so I have no visibility into they support ticket you opened and can't provide any information on why it might have been closed. Adding comments to the other post which is multiple years old is not the best method to get assistance. I will add a tag to this post to raise…

See Ashan's post here: https://community.atlassian.com/t5/Jira-questions/Not-Getting-Email-Notification-on-Company-Domain/qaq-p/2436496

Hello @Ruqia Hussain There seems to be a very similar question under a user posting with the same name. Are both of these accounts actually yours? https://community.atlassian.com/t5/Jira-Software-questions/I-want-to-authenticate-non-Jira-user-so-they-can-use-Jira-rest/qaq-p/2436998

I love that I am always learning new things through this community! Thank you, @Bill Sheboy !

If you plan to give them access to your product, do that the same way you would do that for any user. That is the right path. Using an intermediary account is not the recommended path. I have not developed an integration to the Jira API from another application so I can't provide the details for how to code the…

Hello @Amory Wakefield Welcome to the Atlassian community. Here is a KB about trusted users: https://confluence.atlassian.com/jirakb/what-are-trusted-users-1155494641.html

Hello @Ahsan Noor Have you worked with your Jira Administrators to confirm that Jira is configured properly for sending notifications for specified actions? Is any user with the same email domain receiving emails? If you have - confirmed the Jira configuration for sending notifications, - confirmed that users who are not…

Hello @Dmitriy Gatsura It is not possible with native Jira functionality to modify what displays in a Swimlane header.

Hello @Ruqia Hussain Welcome to the Atlassian community. Only licensed users of the Jira product will be able to authenticate and use the APIs. If you don't want to grant those users product access to Jira then you will have to use an intermediary account that does have product access, and run the APIs using the…

Yes, it is possible to update a parent Epic with the earliest Start Date and the latest End Date from among its child issues. Within the For Epic branch you would use a Lookup Issues action to look up all the child issues of the Epic that don't have an empty Start Date value. Then use {{lookupIssues.Start date.min}} as the…

How did you confirm no email is sent? Or rather, is it that the user does not receive any email? Have you tried using the Notification Helper to determine if Jira is properly configured to send the specified user emails for the specified actions?…

Hola, Para Jira no hay una función de Administrador asociada con el producto de Jira Software. En su lugar, hay un producto independiente que asigna el permiso de administrador de Jira. Le otorga a un usuario el rol de administrador de productos para Jira al darle acceso al producto de administración de Jira. Ese es el…

Hello @Spartans Based on the image you provided I believe you are looking at the board for a Team Managed project. You can confirm that by looking at the text at the bottom of the panel on the left, where it will say either "team-managed" or "company-managed". At this time it is not possible to add custom fields to the…

Hello @Barbara McCollam Are you working with issues in a Team Managed project or a Company Managed project? The built in Bug issue type is a level 0/standard level issue, same as a Story, and so will display on the board in a similar fashion. For a Company Managed project the Jira Administrators could create a Bug Sub-task…

Jira Cloud does not natively include a bar chart gadget that would support your requirement. You might be able to find a third party app that would add that functionality, in the Atlassian Marketplace.

A person can belong to more than one Team, so I don't think you can dynamically pull the Team information based on the Reporter. In this post an answer suggests setting up the Automation to explicitly list users who might be reporters, and explicitly choosing the Team value based on that.

Are other users with the same permissions able to see the Archive option? Have you tried using the Permission Helper to investigate why this particular user can't see the Archive option? In a Data Center system where I have both the Global permissions for Jira Administrator and Jira System Administrator, and in projects…

Based on you diagram, the name of the status is "Work In Progress", not "In Progress". In the automation rule step where you are transitioning the issue you need to select "Work In Progress". It is possible to change the name of a Status however: 1. Every place that status has been used (in other workflows in other…

Is there anything about the newly created issue besides the creation starting point that can be used to identify the Team that should be assigned? If there is something, then that element could be used in an Automation Rule to set the Team field, I believe. That would happen after the issue was created so the message about…

Olá @Juliana Alves de Oliveira , Bem-vindo à comunidade da Atlassian. Questão 1: Há um atraso entre quando você indica que deseja excluir os produtos e sites em uma organização e quando eles realmente são excluídos no Atlassian Cloud. Esse atraso é mencionado neste artigo:…

Hello @Jasmine Pennala Question 1: Are you using this for issues in a Team Managed project or a Company Managed project? Have you tried selecting "Copy from trigger issue" instead of "Copy from issue"? I tried both in a Team Managed project and a Company Managed project, and "Copy from trigger issue" successfully made the…

Hello @[deleted] Welcome to the Atlassian community. You would need to create an automation that runs on a daily schedule for this. You would use the Schedule trigger for that. https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Scheduled You would include in that Scheduled trigger a JQL statement…

In the first post I linked the post is tagged as Jira Cloud, but the answer from Olga references a Scriptrunner function that is available only in the Scriptrunner for Jira Server/Data Center. As per the vendors documentation the linkedIssuesOfRemote() function is not available in Jira Cloud, unfortunately, and they have…

Hello @Luciana Silva Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? Do you want the Epics that are linked to a specific Confluence page or any Confluence page? If you are working in Jira Cloud you might find these posts helpful:…

Hello @[deleted] Welcome to the Atlassian community. How are you hoping to have the information presented? * Do you want a list of issue showing the number of days that have passed since each was created? * Are you wanting some sort of graphic representation? * Do you want a tabular presentation that shows how many issues…

Are you using the built in Priority field or a custom priority field? Can yo show us an example of this field in and issue with the value 1 or 2 in it? Is this swimlane the one at the top of your Swimlanes list? Do you have Priority 2 issues that are linked to Epics? And that also have Labels values other than "C" or "D"?…

Hello @Philipp Schenke Issue where the Reminder field has a value in the future match the criteria you provided - the value is greater than 5 minutes in the past. If you want to exclude issue where the Reminder value is in the future then you need to add criteria to do that: and reminder < now()

Hello @Amos Hoste There is no way to automate setting the Teams field based on the board being viewed when the issue is created. While you can create an issue using buttons that display on boards, Jira does not track the board as the starting point for issue creation. Having the "Create" buttons available there is just a…