Trudy P Claspill Community Champion

Hello @Rupa Balasubramanian Welcome to the Atlassian community. It doesn't appear that there is. https://marketplace.atlassian.com/search?hosting=dataCenter&moreFilters=free&product=jira&query=google I found one that is not free:…

Hello @Steve André Welcome to the Atlassian community. It sounds like you are able to successfully access your Jira instance in general, but you have a problem with a particular project. Is that correct? What type of project are you having trouble accessing? You can find that information in the Type column on the "View all…

Hello @Alex Lee Your post tags indicate you are using a Premium subscription, which includes Advanced Roadmaps. Are you using the Timeline available under an AR Plan, or are you using the basic Timeline feature available from the left-side navigation pane when you are viewing a board? If you are using the basic Timeline…

Hello @GeeLong Welcome to the Atlassian community. Your second and third bullet items are correctly defined in the second and third OR clauses in your JQL statement. I'm not sure that I understand the goal of your first bullet item. Can you explain that one in more detail? The JQL that you have written for that will get…

Hello @Pooja Sharma Welcome to the Atlassian community. If you start your sprint and then you change the value of an issue in the field that specified in your board configurations as your Estimation Statistic, yes that will impact the Scope Change calculation in the Sprint Health Gadget.

Hello @siddusamshi Welcome to the Atlassian community. The error suggest that the credentials you provided are not valid for logging in to the specified Jira server. If you open the Jira server URL in a browser and enter those same credentials, is the login successful?

It looks to me like something has gone wrong in the steps you went through to "associate" the new workflow to your project. Workflows are not directly associated to a project. Rather, Workflows are grouped into a Workflow Scheme that maps the Workflow to issue types. Then the Workflow Scheme is associated to the project.…

I am not convinced that you actually have any subtasks in your results set, or possibly you have modified the filter after navigating to the "View all issues" screen. Your filter includes issuetype in (standardIssueTypes(),Bug,Story,"Suggestion/Enhancement") That is actually excluding subtask issue types from the results…

Hello @Amanda English The field on the right is a pull-down field that should present you with a list of the statuses available in the new workflow. Is that not what you are observing? Can you show us what you see in that list? Can you show us the diagram for the new workflow?

Hello @elena.zernerkaening Welcome to the Atlassian community. The problem is that the events in the calendar are tied to a user ID. The ID for the user in the Confluence 7.x product is entirely different from the ID associated with the user in Atlassian Cloud. That is a known limitation of migrating Team Calendar data…

Hello @Fabio Belotto What are the end results you are trying to achieve? The "View all issues" screen in Jira allows you to create a filter to get a list of issues. If you want to get all the child issues of a specific Epic you can do that with: Parent = issue key for Epic That will not give you the subtasks that are under…

Hello @Ryan Zhuang Welcome to the Atlassian community. Refer to https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-trello/

I haven't yet been able to find those features documented for Advanced Roadmaps, but I don't use AR. When was the last time you accessed those features? I note that the document you referenced was last updated in 2019 and was for Portfolio for Jira, which became Advanced Roadmaps in 2020.

Hello @Mira I would strongly advise against trying to reuse issue keys. Jira keeps track of the last sequential number used in an issue key for a project (or the next one that can be used, I'm not sure which). There are some unsupported methods to force the number that will be used next. But, again, I would advise against…

Hello @Tharunkumar B I am unsure who you were trying to contact, but you have posted your question in a user community for the Atlassian Jira product. We are a community of users of the product, using our own instances of the product. We are not a support team. Also, I don't know what LTVTS is. Is that another software…

Hello @jaime.gilmartinez Are you using an Advanced Roadmaps Plan? If so, this appears to work for me. Click on the + at the end of the time bar for the predecessor task. That brings up the dependency pop-up. In the Choose an issue... field choose or type in the issue key for the successor task. My environment allows me to…

Here is a search of the Atlassian Marketplace for Gadgets apps that are free and support Jira Cloud. https://marketplace.atlassian.com/search?hosting=cloud&moreFilters=free&product=jira&query=gadgets You should look through those to see if one matches your needs.

There are a lot of things we can help with when you have questions about Jira Server/Data Center, so do keep posting your questions! If we are able to help we absolutely will! And it the help you need must come from within your company we will let you know.

Please click on the ... button in the upper right corner directly above the Insights button. Select Board Settings. Then select General. Provide a screen image of what you see, including the Filter Query. Example: Then click on Edit Filter Query. That will take you to the "View all issues" screen which will show the filter…

Is project "xyz" a Team Managed project or a Company Managed project? When you run the filter in the "View all issues" screen, are subtasks returned in the results? Can you provide a screen image of your board?

So, it seems like you are working with a manually created board based on a saved filter. Is project "xyz" a Team Managed project or a Company Managed project? With the filter you created the issue type of your subtasks would have to be "Subtask" (as opposed to "Sub-task") and the subtask issues would have to have either…

Hello @aad s Can you provide a screen image of what the users see when they view the page? Do you not get the Edit button at all or do they get an error message when they try to edit the page? Can anybody edit the page? Can administrators edit the page? Does the page have restrictions set on it or on a parent page? What…

Hello @Hussain Ali Do you have a list of the issues that need the subtasks? You could use a simple JQL with a comma separated list of those issues' keys: issue in (ABC-1, ABC-2, ABC-3) After you publish the rule there will be a Run Now button at the top. You can click that to run the rule once, then disable it. Make sure…

How do you track the "higher level SPK" in Jira? How is the higher level SPK linked to an SPK project? How do you know evidence has been uploaded to a story in the SPK project? Is there more than one story where evidence might be or needs to be uploaded? Do you want to create only one label one time, or are you creating…

Instance B's project does not actually have a board associated with it. You can tell this by looking at the navigation pane on the left and seeing that the pull-down above reports says simply "Board". If there was a board associated with the project then it should display automatically. You can pull-down that field to see…

Hello @Zubair Ansari Are you working with a board for a Team Managed project or a Company Managed project? When you are viewing the board there will be text at the bottom of the panel on the left that says "team-managed" or "company-managed". Do you have any Swimlanes or a Group By setting defined? Do you have any…

3. There could be more than one linked issue from that project -- But could there be more than one linked issue from that project that uses the "unique link type"? not defined yet, if that makes easy I can do in that way What exactly are you trying to accomplish in this scenario? You said you want to grab the Status of a…

Hello @Aveetha Singh Can you provide screen images of what you see? It is hard to diagnose the problem based only on what you say is not present. How did you create the Scrum boards? Did you create new projects and select Scrum Board when selecting the template, or did you create a scrum board separately based on a saved…

Glad you got it working. With regard to the Organization field, what is is looking for there is an Organization defined within or associated to the Service Management project. These are the Organizations you would see listed in the Channels & People > Customers screen.

If I understand your answers correctly, when deciding on which linked issue you want to get the status from: 1. The issue will be linked using a unique link type, -- Is that the "is blocked by" link, as shown in your image? 2. The linked issue could be any one of multiple projects, -- In that case all the projects that…