Trudy P Claspill Community Champion

Hello @Michel van de Wiel Welcome to the Atlassian community. In what way exactly is it not working correctly? Are you not getting an email? Is the content of the email not what you expect? Can you show us the Audit Log entry for the execution of the rule? Can you show us the details of the Trigger component? Can you show…

Hello @Sethi, Nitin Welcome to the Atlassian community. For Team Managed projects it is not currently possible to customize the information that displays on the "cards" for each issue. You can add your vote/comments to the change request for that here: https://jira.atlassian.com/browse/JSWCLOUD-17336

If the Audit Log for this rule doesn't show any executions, then I don't believe this rule is getting executed. Sometimes there may be a short delay before the log entry is created for a rule execution. To confirm which rule is getting executed, go to an issue where you believe the rule has executed. 1. Expand the…

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That shows us the groups that have the permission. Can you now show us the groups to which you belong, as listed in your user account information, to verify that list includes at least one of the mentioned groups?

You can use the "View all issues" screen to search for issues. If you set the output view to List then you can select the columns (fields) that you want to show for each issue in the result set.

Is the target issue in a Team Managed project or a Company Managed project? How did you verify the transition IDs? Do you have any logging that tells you what transition ID value is actually getting used in the API call? What transition has ID = 1; the default you use at the bottom of the IF block?

Hello @Austin Serif Welcome to the Atlassian community. Have you checked to see if the workflow has been edited or replaced since the last time it ran successfully? Does the transition include Validators that are blocking the transition? Are there Conditions on the transition that would prevent it from transitioning? Have…

In the Audit Log there will be two types of entries. One type of entry is made when you change the rule and click the Publish button. Those entries show a status of "CONFIG CHANGE". That is the type of entry you've shown us. The other type of entry is made when the rule executes. That type of entry will be made only if an…

Can you provide the output shown in the Audit Log for the execution of the rule also?

Hello @Sourav Mallick Your question is posted in the Confluence forum, but you state it concerns a plugin for Jira. Is this truly a question concerning Jira? If so I can move your post the the correct Jira board. I looked in the Atlassian Marketplace for an app named "Teamboard" and did not find one. When I did an internet…

Hello @Stefan Rodic Did you search the Atlassian Marketplace? There seem to be a few apps available to make backups of Confluence Cloud. https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=backup

Hello @Oziel Carrillo Welcome to the Atlassian community. What version of Confluence are you using? Can you provide a screen image of the actual message you are receiving when you try to set page restrictions?

Hello @Fei Lin Welcome to the Atlassian community. Are you working with Confluence Cloud or Confluence Data Center? If the URL is similar to the following then it is Confluence Cloud: https://yourCompany.atlassian.net Otherwise you are using Confluence Server/Data Center. Have the users been made licensed users of the…

Hello @Irina Lemus Looking at the text you provided, there is a typo: Add comments to issue with "{{triggerIssie.comment.last.body}}:" That needs to be triggerIssue rather than triggerIssie If that is just an error in what you pasted into your post rather than an error in your Automation Rule, then please show us screen…

Hello @Reeta Kumari Jira does not have a native solution for restricting the issue types that are available in the drop down list in the Create Issue dialog. If the issue type is not a sub-task type of issue, and is one of the issue types available in the project, then it will show up in that list. The only related option…

Bonjour @Tamby , Bienvenue dans la communauté Atlassian. Pouvez-vous nous en dire plus sur votre cas d'utilisation ? Jira ne dispose pas de fonctionnalité native pour afficher une liste des tickets et leur dernier commentaire. Il est peut-être possible de le faire avec une application tierce que vous ajouteriez à votre…

Hello @Kehinde Odebo - QPBAB Welcome to the Atlassian community. Are the stakeholders licensed users of Jira with required permissions to view the issues in the project? If so, you can simply add the Stakeholders' names as Watchers of the issue, and ensure that the Notifications for the project are set to notify Watchers…

Hello @Rachel Hafley What type of field is "Customer"? Organizations is a special variety of multi-selection list. If you try to simply Log the output in an Automation Rule you get something like this. So, you will not be able to do a simple "copy" of the data to another field. The solution is going to depend on what type…

Hello @Danielle Allen This was true for Team Managed Jira Work Management projects, but is no longer true. The issue was resolved in May 2023. https://jira.atlassian.com/browse/JWMCLOUD-180 If your issues in such a project are transitioning to a status in the green/Done status category, then the Resolution field and the…

Hello @Joshua McInturff Is the source project a Team Managed project or a Company Managed project? Is the destination project a Team Managed project or a Company Managed project? If the source is a Team Managed project then the field may be a unique custom field for that one Team Managed project. Even if the destination…

Hello @Simon Marks Welcome to the Atlassian community. Is this for a board for a Company Managed project or a Team Managed project? Do you have more than one done/green status in the workflow for Epics? If you do, are both statuses mapped to the column farthest to the right in your board, or are they mapped to separate…

Hello @mara.mossberg What is the URL that the user is using? Can you share that with us? You can eliminate the base URL. Example: https://----.atlassian.net/jira/software/projects/TKA/boards/2 Can other users use the same URL successfully? Does the person experiencing the problem actually have permissions within the…

Does the site also have the Jira product installed? If so, when you try to access Confluence are you using just the base URL (i.e. https://yourCompany.atlassian.net) or are you adding the parameter to specifically access Confluence (i.e. https://yourCompany.atlassian.net/wiki)? If your site also has Jira, and if you are…

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The Filter Results gadget for the Jira dashboard is already set to display results as a list. That is the nature of the gadget. If you want to modify the fields that are displayed as the columns of the list, you set the fields you want displayed in the gadget configuration:

The Conditions don't work when you select "Any of" because they negate each other. For example you had: Any of the following conditions: Priority must not be equal to High Priority must not be equal to Highest. "Any of the following conditions means if any one of the conditions is met, then the Transition will display. If…

Are you using Jira Cloud or Jira Server or Jira Data Center? If your URL is similar to the following then you are using Jira Cloud. https://yourCompany.atlassian.net After knowing which hosting option you are using, we then need to ask additional questions. Using a roadmap/timeline feature would allow you to create…

Hello @Mia Quinlan-Pretto It is currently not possible to add to the Create Issue screen for a Team Managed project an input field for setting the parent Epic for an issue. You can link an issue to an Epic after it has been created with the breadcrumb link, as you noted. Alternately, from the Epic itself you can use the…

Привет, В Jira Cloud нет встроенной функции архивирования отдельных проблем через пользовательский интерфейс. См. этот запрос на изменение: https://jira.atlassian.com/browse/JRACLOUD-5843 Если бы вы использовали эту функцию в Jira Cloud, вам потребовалось бы стороннее приложение, поскольку Jira Cloud не предлагает ее…