Trudy P Claspill Community Champion

@Anne Saunders You can manage who has access to create and edit automation rules to limit who could potentially cause a problem. Until or unless you are confident that the people who have the access understand the ramifications, perhaps you should remove their access. Note I am not stating any opinions about Atlassian's…

Can you show us the screen you get now when you click on the Security option in the left panel? According to the documentation these are the steps that should allow you to add another container. * From your project's sidebar, select Security. * Select Edit security containers in the top-right of the screen. * Select the…

Does this problem happen for only this one issue - DR-2959? Or does it happen for all pre-existing issues? You said you can create a new issue and add/remove the value. Do you mean you can create and save the new issue, then edit the field to add/remove the value? Or do you mean you can add/remove the value while you are…

Please show us the filter used by this board. Also show us the exact quick filter you created. You said you expected only three Epics to display in the backlog, but that was not what was happening. If that is not what is happening, then please tell us what is displaying in the backlog when you apply the filter.

That is correct. If you check the box on the parent issue to include sub-tasks in time tracking, that does not cause the Log Work event to be triggered for the parent issue. The automation is saying no actions performed because the issue where the work is being logged (the sub-task) does not have issues linked to it with…

Follow the guidance provided by the documentation. If you have questions about specific IPs listed then you should ask your Jira Administrator to open a support case directly with Atlassian at https://support.atlassian.com/contact/#/ If you are using a third party application to integrate Jira and Gitlab, you may also need…

Hello Marco, The instructions say that you can create either a field where you select users or a field where you select user groups, and then set up the Approval step to reference that field to determine if the right people have approved the issue. You are specifying that field here: In each issue somebody will need to…

That isn't going to work. As I said the Related Issues/ Parent is only appropriate when the trigger issue is a sub-task. The For branch will not find any matching parent issue for any other issue type If you want the For branch to operate against parent issues that are Epics then you need to select the Related Issues /…

Hello @Kireet Reddy Welcome to the Atlassian community. According to training courses I've taken, changing the Rank (relative priority, position in the list of issues displayed in a board/backlog) requires the Edit Issue and Schedule Issue permission. Assign the users to a project role that has not been granted the…

@Dave Mathijs The article you linked for getting a list of spaces that are accessible by anonymous users pertains only to self-hosted Confluence. The OP is using Confluence Cloud. @Simon Shaw There is a REST API for getting a list of all the spaces, but it does not include the permissions for each space and you can apply a…

Hello @Viktoryia K_ Can you describe the scenarios where these Conditions are not working as you expect? Can you provide a screen image showing that the transition is available for an issue when you think it should not be, and show the fields that you think show make the transition unavailable?

Hello @AB Do I understand correctly that you are attempting to let the user select the destination Project for the issue cloning process? If so, I don't believe that is possible. Notice the Clone Issue action has a selection list at the top for selecting the project where you want the issue created. That field does not…

Hello @Glen Brannigan Are you using Jira Cloud or Jira Server or Jira Data Center? Can you provide a screen image of the dashboard you are viewing?

I think it would be this, but I have not tested it. {{now.plusBusinessDays(lookupIssues.Remaining Estimate.sum.divide(28800))}}

Hello @Abbas Orand Welcome to the Atlassian community. Are you using Jira Cloud or Jira Server or Jira Data Center? If your URL is similar to the following then you are using Jira Cloud. https://yourCompany.atlassian.net Epics can not be child issues of other epics. How have you created a parent/child relationship between…

Hola @Arturo Chavira Pacheco , Bienvenido a la comunidad Atlassian. La pantalla Trabajo pendiente tendrá los problemas divididos en al menos dos listas. La lista inferior se denominará "Atrasos". Las listas anteriores se dividirán en Sprints (en un tablero Scrum) o se denominarán "Tablero" (para un tablero Kanban). Los…

Hello @Babu, Petluri Welcome to the Atlassian community. Is the custom field listed in the Custom Fields list in Jira Cloud under Settings > Issues > Custom Fields? Was there an error log created for the migration? What is the field type for the custom field in your self-hosted Jira system?

Hello @James Phan Welcome to the Atlassian community. What is the output in the rule execution Audit Log for each of these attempts? If you use the Log action to print the {{initiator.accountID}} smart value into the Audit Log during rule execution, what value do you get?

@Arturo Chavira Pacheco Welcome to the Atlassian community. Please consider starting a new post/Question for your issue and provide all the relevant information for your scenario such as your hosting type (cloud vs. server vs. data center), the type of board (scrum or kanban), a screen image of your Columns configuration,…

What type of field is that? Selection List Checkboxes Radio Buttons ???

¿Está intentando que la visualización de la línea de tiempo general se remonte a más allá de octubre de 2022? Si está intentando que la vista general de la línea de tiempo se remonte a más de 1 año, eso no es posible actualmente. Hay una solicitud de cambio para eso a la que puede agregar su voto y comentarios.…

That screen is not customizable. I found it described in these weekly release notes from April 2023 https://confluence.atlassian.com/cloud/blog/2023/04/atlassian-cloud-changes-apr-17-to-apr-24-2023 It is based on the type of team a user says they belong to when they go through the initial "welcome" screens the first time…

¿Qué le gustaría poder hacer con esa copia de seguridad? ¿Quieres que el proyecto permanezca activo en Jira Cloud después de realizar la copia de seguridad? Jira Cloud no tiene una solución nativa para realizar copias de seguridad de todo lo asociado con un solo proyecto. Hay una solicitud de cambio para eso aquí:…

We're you able to find a solution? If so please share it to help other community members who might have the same problem.

I suspect that the problem is that the calculation of the due date is not taking into consideration your configuration for working hours per day and working days where the display of Remaining Estimate does. If your configuration is that there are 8 working hours per day and the Remaining Estimate is 8 hours then that will…

Hello @Bilal Warsi Can the user access Confluence at all? Note that the Share button on a page does not give the specified user permissions to access the page/space. It is just providing them with a link to it. You have to separately grant the user permissions to the space/page.

Hello @Justine The difficulty level depends on many factors. Do you use any third party plugins in your Confluence instance? If so you need to find out if the vendors of those provide a version that is compatible with Confluence Cloud. Then you need to check if the Cloud version supports the same functionality. And then…

Hola @Julio Cesar Avila Aleman , Bienvenido a la comunidad Atlassian. Jira no tiene una función integrada para clonar un proyecto que incluya todos los problemas del proyecto. Hay aplicaciones de terceros en Atlassian Marketplace que pueden ayudarte a hacerlo. Busque "clon". --- Hello, Welcome to the Atlassian community.…

Hello @[deleted] Welcome to the Atlassian community. Which of the custom fields in your code failed to get set? There appear to be two custom fields in your code. What is the field type of the custom field?

Hello @jonathan.wiebe Please show us the details from the Audit Log where the execution result is No Actions Performed. What is the issue type of the "parent" and the "child"? The "Parent" related issue option works only when the trigger issue is a sub-task type of issue.