Trudy P Claspill Community Champion

Hello @Larissa Kissner Exactly what do you want to include in your view? Why does using a Dashboard not suit your needs? Are you using a Premium or Enterprise subscription? If so, have you looked at Overviews? https://support.atlassian.com/jira-work-management/docs/what-is-an-overview/ Do you have the Jira Software product…

Hello @Jaime Laird Regarding Event one: Closely review the information that is available in the Issue Linked trigger to understand which issue of the pair is considered the "source" and which is considered the "destination". Issue linkedRule executes when an issue is linked to another issue. {{issue}} will always refer to…

Hello @Nhung You cannot use an Automation Rule to directly block a workflow transition. Automation Rules are triggered at the conclusion of an event, such as the transition of an issue. The rule would not be triggered until after the issue status had completed the change to Done. You could use an Automation Rule to change…

The Type column should also say "Team Managed" or "Company Managed". If the projects are Company Managed them the board filters can be changed. To do so first display the board. Then click the three dots button in the upper right corner. If you are an owner of the board you should see an option for "Configure board".…

Hello @Rayanna Ribeiro Welcome to the Atlassian community. The ability to add comments to an issue is a project-wide Permission. It can't be set on a per issue type basis.

Hello @Julia Tzavaras What types of projects are these two projects? You can find that information on the Projects > View All Projects page in the Type column. Boards display issues based on filters. Depending on the project type, the filter for some boards can be adjusted. If that is the case for your projects then the…

Hello @Gui Annunciacao Please show us your complete rule. Sometimes the problem has to do with the context in which the step is executed. You can also use the Log action to print out smart values to the execution log for the rule, to confirm you are getting what you expect. For instance, are you sure that "targetEnd" and…

@Juan Gutierrez "Scrum" refers to the board type used for a Software project, as in scrum board vs. Kanban board. Scrum boards use sprints to time box the work to which you commit, while kanban boards show a continuous flow of work into workflow.

Are you working with a Company Managed project or a Team Managed project? Are you working with a Scrum board or a Kanban board? Which burdown report are you reviewing? Which column are the subtasks and parent story in on your board - all in the column farthest to the right, not the column farthest to the right?

Hello @rajesh nair Welcome to the Atlassian community, where we address questions related to the Atlassian Jira product. What does your question have to do with Jira?

Hello @Gabriela Koleva By "enabled" do you mean activated, as in the board has been loaded an a Quick Filter has been selected to reduce the results shown? If that is your scenario, the answer is unfortunately no. There have been a few change requests on this. This one is currently still open.…

Hello @Roger Pras Welcome to the Atlassian community. Can you show us an example of a Story where you have created a task? Are you actually creating child subtasks, or are you creating stand-alone Task issues and linking them to the Story?

With Issue Security, to limit the visibility of an issue you must set the Issue Security Level on the issue. The people specified in that Issue Security Level will be able to see the issue. If you don't set the Issue Security Level of an issue, then everybody with Browse Projects permissions will be able to see the issue.…

Subtasks are not assigned to sprints separately from their parent issues. The subtasks should be inheriting the sprint values from their parents. Were any of the standard level issues in Sprint =51 populated with child subtasks, and are those child subtasks currently in a Closed status? Do you know of an existing subtask…

Hello @Graham Tyrie If they don't already have Confluence set up, they have to do that. If Jira Software users need to be able to access Confluence directly or through Jira, then those users will either need Confluence user licenses. If there are 10 or less users who need to access Confluence then you can set up a free use…

@양연경 You will need to reach out directly to Atlassian Support at https://support.atlassian.com/contact/#/ You can select the My Account option to open a support case about the status and billing for your site.

Adding to this... There are no additional licensing cost to simply integrate the two products. Your licensing cost are based on the licensed users for each product. Each one is licensed separately. You can find Confluence Cloud pricing information here: https://www.atlassian.com/software/confluence/pricing

Hello @Kadambi,S,Sumanth,QDC C I'm not sure I understand your question. Can you explain your use case in more detail, please?

Hello @Michael Welcome to the Atlassian community. I believe this change request matches your situation. You can add your vote and comments to it. https://jira.atlassian.com/browse/JRACLOUD-76958

Hello @Rana Mahmood Welcome to the Atlassian community. Is the status of the issues missing from your board "Done"? If so, be advised that the board for a Jira Work Management project will automatically hide done issues (those in a green-colored status) when they have been in that status for more than 14 days. This is not…

If you create a Team Managed project and set Access to Private then only the people/groups you invite to the project should be able to see it. If that is not what you are experiencing, can you share with us a screen image of the People screen from that project's Project Settings? Obscure portions of people's names so that…

Hello @stephen.abiero The basic structure of the rule would be: Trigger: Issue Created Condition: Advanced Compare compare the time portion of now to your time range Action: Clone Issue The challenging part is in extracting the time value of now and comparing it to your time range, with consideration for the timezone. When…

Hola @Oscar Rene Peralta Sanchez , Bienvenido a la comunidad Atlassian. ¿Cuál es su definición de un ticket que ha estado desatendido durante más de un año? Podrías crear un filtro que busque problemas en los que la última fecha de actualización tenga más de un año: actualizado < -365d y estado != tu estado cerrado…

Hello @Filipe Túlio That is not possible. The user submitting the form must have access to the project. It is stated in the documentation: https://support.atlassian.com/jira-work-management/docs/share-your-form/ People who submit information via the form to your business project must: * Have access to the project and…

Hello @Nirmit Rungta Are you wanting to create a Team Managed project or a Company Managed project for this team? Do you have both Team Managed and Company Managed projects active in Jira? Can you show us the screen where you have selected the "private" option for the project?

Hello @Nisha Patel Welcome to the community. Do you get results if you break the query down? Do you get results for ... sprint=51 Do you get results for ... sprint = 51 AND issuetype = Subtask Are you working with issues in a Team Managed project or a Company Managed project? Typically the default name for a subtask in a…

I am not aware of any method for you to obtain version/build information for your instance for a date in the past. Your Jira Administrator could try opening a support case directly with Atlassian to see if they can provide that information. https://support.atlassian.com/contact/#/

Hello @Steven Janvrin What sort of template are you trying to create - an issue template, a project template, ...? Can you provide a screen image that shows the field you are questioning?

Hello @Natalka Hrynenko The Epic Name field applies only to Epic issue types and only to those issue types in Company Managed projects. That is why you can't apply it to the Bug Sub-task / Bug issue layout. That restriction is not because the field is Locked. Additionally, the Epic Name field is being deprecated in Jira…

Hello @Chin-Shyong Wong Welcome to the Atlassian community. The Permissions Scheme only manages the permissions for viewing and updating issues within the project. It does not affect the permissions needed to modify Workflows or other configuration elements for the project. Users assigned the Jira Administrator role will…