Trudy P Claspill Community Champion

Hello @Ileana V_ Are you working with the Jira Cloud project or Jira Server/DC? Are the "linked" stories linked to the Epics using generic issue linking, or are the connected by being children of the Epic? What event is the trigger for the automation? If you have started to construct the Automation, please show us what you…

Hello @Till Anne Welcome to the Atlassian community. Are you working with Jira Cloud, Jira Server, or Jira Data Center? The Lookup Issues action is available in Jira Cloud, and in Jira Data Center 9.11.0 with A4J 9.0.1. If you are not using one of those, please open a new Question in this community providing the…

Hello @Alex Vandenberg Welcome to the Atlassian community. Exactly what steps are you executing to "try to add it in the filter" and what is the result? What is the symptom of "it will not update"? Is there an error message? Can you provide screen images to illustrate the steps you are executing and the results you are…

Hello @Joel Medeiros Welcome to the Atlassian community. What is your hosting type for Confluence? Are you using Confluence Cloud or Confluence Server/Data Center?

Hello @Syed Hoque Welcome to the Atlassian community. In order to help you we are going to need more information. What is your Jira hosting type? Are you using Jira Cloud, Jira Server, or Jira Data Center? What steps are you executing? What response do you expect? What response do you actually get?

Hello @Doğa Gizem Eroğlu Welcome to the Atlassian community. I can't speak with authority on why the training and document don't match what you see, but I can confirm that I also don't see "Manage Rules" when I click the three dots. Instead I get three options - Manage Workflows, Manage custom filters, and Configure board.…

All of my references to ScriptRunner documentation were to the latest version - 8.18.0. You would need to double check the documentation for the version you are actually using to confirm that the same functionality is available and used in the same manner.

@JKhan Welcome to the Atlassian community. Adding to this... What is the symptom that tells you that you can't create sprints? Do you see the Create Sprint button on the Backlog screen of the Scrum board? Is it enabled or disabled? You must have the Manage Sprints permission in the project in order to be able to create…

Hello @Krzysztof Knot The Value column of the Lookup Table does allow entries like 01/01/2024. What indication are you getting that such values are not allowed? Here is an example of a Create Lookup Table action that I made that includes such a value.

Hello @Krzysztof Knot Welcome to the Atlassian community. How do you determine the dates if all you have is the cycle name? Is there a calculation you can apply to the cycle name to get the dates? Or are they just manually documented somewhere? If they are just "manually documented", then in an Automation Rule you could…

If my answer has helped you solve your requirement, please consider clicking the Accept Answer button. If you have additional questions about this suggestion, don't hesitate to ask.

Hello @Arun Unnikrishnan When you use a branch like "For: Parent" the actions within that branch are going to be applied to the issue identified by the branch. In this case you Link Issue action will try to link the trigger issue to the Parent, not to another subtask under that parent. Try this instead. The Lookup Issues…

Hello @Ferdinand de Grijs Welcome to the Atlassian community. You could create Atlassian Teams in Jira for each team that does work. https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/ You could add the Team field to the issue screens, and assign each issue to a Team using that field.…

Hello @_Maytronics_ Adi Shabtai Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project. That information displays at the bottom of the panel on the left when you are viewing the project. Are you a Project Administrator for the project or an administrator for the full…

Hello @Garden16_ What version of Jira are you using and what version of ScriptRunner are you using? You should be able to use the linkedIssuesOf ScriptRunner function to get the Bugs linked to Stories. First you construct the query that will get the stories you want; i.e. project=x and issueType=Story Add to that the…

Hello @David Zuniga Welcome to the Atlassian Community. Based on the image you provided I believe you are working with a Team Managed project. You can confirm this by looking at the bottom of the panel from which you grabbed that image. At this time it isn't possible to add more subtask type issues to team managed…

Hello @Ismail Sanni Currently it is not possible to send email via Automation rules to a Team. There is a change request for it to which you can add your vote/comments. https://jira.atlassian.com/browse/JRACLOUD-82542

Because I have not done a similar downgrade, and because I have not found documentation that addresses this situation, I'm added a tag to your post to bring it to the attention of Atlassian Team members. They should get back to you within a few days.

Yes to which part? Have you reviewed the documentation on Automation Rules and started to construct your rule? If so, show us what you have so far and tell us where you need guidance.

Hello @Thomas Benadum Welcome to the Atlassian community. Can you check the View All Projects page (under the Projects menu) and tell us what it says there for the Type of your project? Also, are you on a paid or Free version of Jira Cloud?

Hello @Abbey Ortlieb Which project template did you select when you created the project? It could be that there are not other issue types available for the project based on the template you used.

こんにちは @SmokeyBlues 、 あなたが取り組んでいるプロジェクトのタイプを教えていただけますか? この情報は、[プロジェクト] メニューの [すべてのプロジェクトの表示] ページの [タイプ] 列で確認できます。 「コンポーネント」フィールドは、チーム管理プロジェクトでは使用できません。そのための変更リクエストがここにあります。 https://jira.atlassian.com/browse/JSWCLOUD-17601 プロジェクトが会社管理プロジェクトではなくチーム管理プロジェクトとして作成された場合、それが [コンポーネント] フィールドがない理由である可能性があります。 --- Hello, Can you tell…

Hello @Donna Benton With what type of project are you working? You can find that information on the Projects > View All Projects page, in the Type column. If you don't have notifications enabled at the project level for particular events then no notifications will be sent for those events when they occur. The recipients of…

When you click on the Product Access link in that message, what screen is displayed? I don't understand how you can be successfully accessing the Jira product when it says there are no products to show. Maybe that has something to do with having downgraded from the Standard (paid) version to the Free version. I've never…

What exactly do you mean by "connect the field to external database"? Have you considered contacting the vendor of the Xray plugin to ask them for advice?

Hello Scott, You can reference fields in an issue's Parent issue using the smart value: {{issue.parent.<parentFieldName>}} For example, if you wanted to look at the Summary field for the parent issue you would use: {{issue.parent.summary}} Note that Epic Name was applicable only to Epics in Company Managed projects.…

The short answer is no, not with the natively available functionality. You could enable Anonymous access for specified project in Jira, but that would make all the issues in those projects visible to all users of the internet. You would not be able to set up controls over the issues each external partner could see. In…

Hello @Vicki James Welcome to the Atlassian community. To make sure your question gets maximum visibility please start a brand new post in https://community.atlassian.com/t5/Jira-Software-questions/qa-p/jira-questions If this post is relevant to you question, include a link to it. When you add to an existing post the only…

Thank you for that clarification. Please feel free to respond in your native language and we can use translation applications to interpret your response and provide our responses in your language. When do you want the rule to run? For example, do you want it to run once a day to provide this list to you? Or do you want…

In what way are they not working, exactly? How many Behaviours have you configured? Do any of them work as expected? Have you tried contacting the support organization for the ScriptRunner plugin? Have you considered trying to update the plugin to the latest version?