Trudy P Claspill Community Champion

Can you show us a screen image of the Issue Types available in your project, showing the issue type category each is in? 

You can update multiple fields with the one result or have multiple Lookup Issues actions to update different fields. Note that each Lookup Issues action overwrites the results of the previous use of the action. So you need to execute the Lookup Issues actions, then use the result before executing another Lookup Issues…

You can find the type of the project from the Type column of the View all projects page under the Projects menu.

Hello @Drew McLean Yes, this is possible with an Automation rule. Here is the rule: 1. Trigger: Manual 2. Use a Condition to confirm the rule was triggered on an Epic. 3. Use a Lookup Issue action to look for all child issues of that Epic where the child issue is a standard level issue type and its current status is within…

Hello @Tania Schmittou Can you show us the complete automation rule? There are steps before the Create Version step that we need to see. I think the problem relates to the context in which the Edit Issue and Release Version steps are running, but I need to see the rest of the rule to confirm. The Edit Issue action needs to…

Hello @christopher.branaman Those bubbles will show the totals for the issues in the matching Status Categories. Every Status belongs to a Status Category. The Statuses and Status Categories are color coded: Category NameCategory (and Status) color To Do gray In Progress blue Done green And the totals will be only for the…

Thank you for sharing that screen image. That is helpful. Are you importing to a Team Managed project or a Company Managed project? I see in the screen under "Issue Type" on the left it says "(e.g. Isolate)". Is "Isolate" the name of the issue type you are importing? Is that the only issue type value you are using? Can you…

Hello @Zhang Ningning Welcome to the Atlassian community. We need more information to understand your issue. Let us start with some basic information. There will be more questions based on your answers. Are you using Jira Software Cloud or Jira Software Server/Data Center? If you are using Jira Software Cloud, which plan…

Adding to this... Because the Burndown chart is based on the right-most column of the board, to get it to burn down issues based on another Status you would have to map that other Status to the right-most column of the board. You can have multiple Statuses mapped to the right-most column. Note, though, that when the sprint…

Hello @Pooja Singh Welcome to the Atlassian community. What is the Issue Type of the child issue? Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the panel on the left when you are viewing the project. You can also get that information from the Type…

Hello @Andrew Wursta Welcome to the Atlassian community. The native Clone Issue feature is not intended to clone all the activity information for an issue. It is intended to be used to create a "new" issue using the same basic information as in the source issue. You may notice that cloning an issue also doesn't…

Try "My Account"

These column names are matched to identical Jira field names in the import mapping? Can you provide a screen image of the field mapping screen? * Sample ID * Jira Submission ID (WGS-#) * QuAISAR-H Folder Path * Summary * Issue Type

1. You can find information about the project type from the Type column on the View all projects page under the Projects menu. 2. The View all issues screen is under the Filters menu. It is used to search for issues. 3. The Bulk change feature is an option available from the View all issues page, under the button…

As part of the CSV import process the columns of the CSV file are mapped to Jira fields. To which Jira field is each column being mapped? Is the import being executed by a non-admin user, or by a Jira admin using the External System Import option accessed from the System settings administration page?

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Hello @Gracia Yuwono Kwantalalu Welcome to the Atlassian community. You said: should be re-assigned to an ID (according to this documentation I don't see anywhere in that document that says removing a user will automatically re-assign the issues to another user. Where exactly do you see that? The document does note that…

Hello @jmckeown2 You will need to upgrade your Confluence Cloud instance from the Free subscription to a trial of the Standard subscription in order to have access to manage space permissions. https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Hello @Ravi Kanth Please provide more details. What exactly do you mean that the "behavior" of the field is not triggering? What are you expecting to happen when the field is updated? Why are you expecting that behavior to happen? What configuration options or third party apps are you using that you expect would change the…

What an amazing community this is! I'm stunned to see my own name at the top of three lists. I'm just doing what I enjoy doing. I do have to point out that there are community members out there who add to existing Answer threads rather than starting a separate Answer thread, and they end up providing the real answer…

Hello @amit_bakst Please show us the details of the For: Linked Issues step. The error indicates the problem is related to finding the linked issues, which occurs in that step. Also, the smart value in your Edit action is wrong. If the For step is corrected, then the {{issue}} smart value in the sub steps will refer to the…

Hello @tamar Welcome to the Atlassian community. Is the source project a Team Managed project or a Company Managed project? Same question for the destination project. With native functionality, when you move an issue that has subtask, the subtasks also move. You don't need an extra step for that. If you are moving the…

@Johnny Mon The article you provided says it is applicable to Jira Cloud while the user said they are using Jira Data Center.

Hello @sagar manchala Welcome to the Atlassian community. Review the other answers to this post. We mention the use of CSV import to create issues and the use of the Automation for Jira feature. Neither of those options require additional purchases.

Hello @Megan Stanage Welcome to the Atlassian community. Do the problematic pages have any page restrictions applied to them or to a page higher up in the page tree? Do the problematic pages reference content in another space that doesn't have "anonymous" access enabled?

Hello @paul.denorch Welcome to the Atlassian community. There is not a method available to force the UI to revert. There is a change request, to which you can add your vote/comments, asking for the functionality that automatically deselects one Epic in the Epic panel when you click on another.…

Hello @Meenakshi Pandeya Are you using Jira Cloud or Jira Server/Data Center? One method that works in both is to create a saved filter that selects all issues created in the past 7 days: created >= -7d and created is < startOfDay() Save that filter. Then set up a Subscription to that filter to email you the results each…

Are the extra fields in the right-side panels of the issue view fields that you have included in the Create screen? Or are they fields that are not in the Create screen? When you click on the Configure option at the bottom under the More Fields panel you are taken to the Layout feature. This is where you can arrange how…

Are you already including in your synchronization process either pushing comments made on the JSM issue to the linked JSW issue or pushing comments made on the JSW issue to the JSM issue? You could have your developers add some specific keyword to the comment that you can use in an automation rule to identify that the…

Hello @jmckeown2 Are you able to access the Confluence Cloud product itself? Did you have access to the space in the self-hosted instance? What migration method did you use? Did you migrate the users and groups from your self-hosted instance to the cloud site/product?