Comments
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Hello @Chris White Welcome to the Atlassian community. The ability to delete issues is a Project level permission. As the project admin you should be able to view the Permissions Scheme for the project by going to Project Settings > Permissions. Check if you belong to a group/role that has been granted that permission.…
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Your second Audit Log image is the same as your first, for the Delete Attachments rule. I can see a few potential problems. 1. If these are two separate rules then the rule adding of the attachments may be running before the rule that deletes the attachments. 2. Your rule doesn't have any criteria about the link types of…
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There are no additional steps beyond what is in the image - nothing at the bottom of the branch. To shift the start of the blocked task (Task B) to be the new Due Date of the blocking task (Task A) you would set the Edit action to update the Start Date field by copying the Due Date field from the trigger issue. This is the…
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Hello @Rim Ben Rejab fixVersion in unrealeasedVersions() means that if there is a value in the Fix Version field, the Version specified has a status of Unreleased. fixVersion is EMPTY means there is no value in the Fix Version/s field. The impact of that specific subfilter is hiding the issues that have a Fix Version value…
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Hello @Trevor Do you receive any email notifications at all from the Jira instance for any other activities? Go to Project Settings > Customer Notifications and confirm that notifications are enabled for Public Comment Added .
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Hello @Daniel Bermudez When asking for help with an Automation rule that is not working, we need to see the actual rule in order to be able to help diagnose the problem. Can you provide a screen image that shows the rule? Also, please show us the details of an Audit Log entry for execution of the rule where you did not get…
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This is an example from Data Center v9.10.x
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Hello @Rick Rhoades Welcome to the Atlassian community. How much time is passing between each of the changes that results in individual emails to you? Are the notifications based on the Notification configuration for the project, or coming from Automation Rules? Bundling of multiple changes in a single email should be…
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Please show us the complete Automation rule you have, and the Audit Log details for a time when it executed and did not do what you wanted.
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Hello @Osama Al-Areky Is the issue layout you are viewing in a Team Managed project or a Company Managed project? I think it is Company Managed based on the screen, but want to confirm. Is the field already listed among the fields on the left side? If you added the field to the Screen through screen configuration…
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Hello @Konica Garg You can accomplish that with an Automation Rule. Do you have more than two subtasks under the same parent? If so, how do you identify the subtask that has the value you want to copy, and the subtask to which you want to copy it? What issue event should trigger copying the value? Should it be copied only…
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Hello @Luca Sonnenfroh Welcome to the Atlassian community. Did the user retry the process? And if so, did it succeed or fail again? You said your "customers" are experiencing this problem. Are you referring to customer type users of a Jira Service Desk project trying to create an issue through a Service Desk Portal? Does…
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Olá @Lara Sousa , Você pode fornecer mais informações sobre o que você quer dizer com o usuário "executou" uma tarefa? Você está tentando descobrir o número de tarefas que um usuário atualizou de alguma forma? Você está tentando encontrar o número de tarefas em que o usuário executou a função Log Work? Você poderia…
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Olá @Lara Sousa , Sim! Isso é possível! Os quadros são um método para visualizar e manipular problemas. Os quadros exibem problemas com base em um filtro salvo. Ao criar um novo quadro, você será perguntado se deseja criar o quadro a partir de um projeto existente, um novo projeto ou um filtro salvo. Crie e salve um filtro…
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Hello @Chris Can you show us the actual rule? Based on what you have provided, the rule is triggered when the Due Date is changed on Task A. You will need a step in the rule to change the focus to the blocked Task (Task B) in order to edit that task. As you have shown it, the Edit operation would be editing the same issue…
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Hello @ALY Welcome to the Atlassian community. I'm not sure that I understand your question. You can have two Quick Filters activated at the same time by clicking on each of those Quick Filters. When you do that, the results will be to display all issues that match BOTH filters, not all issues that match EITHER filter. In…
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Hello @Frederick N. Brier Welcome to the Atlassian community. You have tagged your post to indicate you are using Jira Cloud, but you also said "the machine has been rebooted". With Jira Cloud you don't have access to the actual server hosting Jira, so how could you reboot it? Are you truly using Jira Cloud, where…
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Glad I could help. If your problem has been solved with the help of my response, please consider clicking on the Accept Answer button above the response.
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A pessoa Responsável, também especificada como destinatário do e-mail, recebe o e-mail? Se nem você nem a pessoa responsável estão recebendo este e-mail, você está recebendo outros e-mails do Jira enviados para o mesmo endereço de e-mail? Em caso afirmativo, esses outros e-mails das ações Enviar e-mail estão nas regras ou…
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If you are using Jira Server (vs. Jira Data Center) the Automation plugin is not automatically installed. Please find out if it is installed and what version you have. If you do have it, the functionality will be available to Jira Administrators, and may be available to Project Administrators. Do you have either of those…
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You can ask your Jira Administrators if you are using Server or Data Center. With Data Center the Automation feature is automatically installed. With Server a less-featured version of the Automation tool can be installed manually by the Administrators. If are a Project Administrator and if the Jira Administrators have…
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App's Privacy and Security information: https://marketplace.atlassian.com/apps/1220750/clockwork-automated-time-tracking-timesheets-free?hosting=cloud&tab=privacy-and-security If you have questions about that, you should contact the app vendor. Their contact information is on their Support tab:…
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That is not possible with native functionality. The filter returns issues, not work logs. It is giving you the issues that have time logged during the month. When you use that filter with the Work Load Pie Chart, the gadget is totaling all the time for the specified issues. That gadget cannot be configured to total a…
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Hello @Lilli Hauser Welcome to the Atlassian community. If you want to simply show a list of issues and the values for those two fields you can do that by creating and saving a Filter to select the issues, then displaying the results of the filter on a Jira Dashboard with the Filter Results gadget. People would need to be…
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Hello @Nguyễn Hoàng Huy We are a community of users of our own Jira instances. We cannot access your Jira instance. "Dashboard Width Filter" is not the name of a dashboard gadget that is available from Jira out of the box, so I am assuming it was added to your environment when a Jira Administrator added a third party app…
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Hello @S_ B_ Sebrick Welcome to the Atlassian community. "Look and Feel" Day/Month/Year format is set to the "mm/dd/yyyy" format. In that context a lower case "m" means minutes, not month. To get month data you need an upper case "M". And that setting formats the display of date-only data. date/time data is formatted by…
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Hello @raju mandapaka You don't need to use a ScriptRunner for that. You can accomplish that using the native Field Required Validator.
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Olá @Matheus Takeshi Yano Tako , Você pode nos mostrar toda a regra de automação? ---- Hello @Matheus Takeshi Yano Tako Can you please show us the entire automation rule?
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Hello @Vamsi Fragale Welcome to the Atlassian community. I think the closest native match for what you describe is the Cumulative Flow Diagram. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-cumulative-flow-diagram/ There is also the Created vs. Resolved chart. That however reports only on…
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Hello @Guy Rouillard If you created the Organization then you should be an Organization Admin. Can you first navigate to https://admin.atlassian.com and click on the Overview tab? That should show a list of Products installed on Sites under your Organization. Do you see the product listed there? (Atlassian has made some…
