Trudy P Claspill Community Champion

Hello @Sara Mendes The basic Timeline feature in a Standard Jira subscription will not automatically adjust issue dates. You could use Automation Rules to automatically adjust the dates. There are several posts in this community on that topic.…

You get that message in a Chrome Incognito window when you click the Log Work option? I am using a Chrome Incognito window all the time and have not encountered that error. Do you know if any other users of the same Jira instance have the same problem? Have you escalated this problem to the Jira Administrators of your…

Hello DimA, As stated at the top of the article, the information would not apply to you as you indicated you are using a Jira Cloud instance. Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Eliminating the auto-scheduler function from the scenario, I did some more experimenting. In my Team I have one member. I set the Team Settings thus: I then created 3 tasks each with a duration of 16 hours (2 days). I also set my global Time Tracking options to 8 working hours in a day and 5 working days in a week, though…

Hello @Carly Mojica You have tagged your post to indicate you are using the Premium subscription. Are you then access the timeline feature by using an Advanced Roadmaps Plan, from the Plans menu? Or are you accessing the Timeline feature that displays when you are viewing an agile board? Sub-tasks cannot be made visible on…

Hello @Lily C There is no native method to query for issues based on when they were added to an Epic. Are you willing to consider a third party app to satisfy your need?

Hello @Ted Nieblas I have added a tag to your post to raise it to the attention of Atlassian Team members.

Hello @Dima Astahov The Comment field will display on workflow transition screens as long as the user has the permission to add comments to the issue. The only way to prevent the Comment field from showing on a transition screen is to remove the user's permission to add comments to the issue. There is a change request…

Hello @Michel Welcome to the Atlassian community. The Auto-schedule documentation does not indicate that it gives any consideration to the individual you have specified as the Assignee of an issue. All the documentation concerning capacity talks about Team capacity and Sprints, not individual assignees. I did see a…

Thank you for that screen image. I have not been able to recreate your issue. Do you know if any other users of the same Jira instance have the same problem? Have you tried using a different browser application, and/or using a private browser window like Chrome Incognito? Have you escalated this problem to the Jira…

@Leanna Bremenkamp @Erika Reategui This page provides instructions on how to share the form. https://support.atlassian.com/jira-work-management/docs/share-your-form/ Also note this information at the bottom of the page that talks about the type of access required by the user submitting the form. Are you using a limited…

Hello @Michelle Laing Your first question was: 1. Can i email to the Kanban board to create an issue (similar to how you can in service desk? With regard to answering that question: The article you found is the same one I provided. When determining the type of project with with you are working there are two elements to…

I was thinking that would be the only available work-around, but did not have an opportunity to test it out.

Hello @Michelle Laing It is possible to create issues from Emails in a Software project. Refer to this documentation: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Integration of non-related system to Jira for the purpose of creating issues really depends on the…

Hello @fadz You can find tutorial videos for just about anything in Jira on YouTube. ;-) The trick is ensuring that it applies to Jira Cloud, and that it is not years old because Atlassian is releasing product changes every week. Here is a video on adding a screen to a workflow transition.…

No seu último conjunto de imagens de tela há indicações de que você está trabalhando com um projeto do Jira Service Management e não com um projeto de software. Isso está correto? O esquema de permissões padrão para um projeto do Service Management na assinatura Gratuita é diferente do esquema de permissões padrão para um…

Hello @fadz With what type of project are you working? You can find that information in the Type column on the Projects > View all projects page. With some types of projects (Company Managed projects) it is possible to add a screen that will be shown when you change the issue status. You could add your "ETA" date field to…

Hello @Jessica Huebner That is an indication that your screen is used in another Screen Scheme, which may be associated to another project. From the first image, go to the Screen Schemes option on the left. Look for the entry for "SWS: Kanban Default Screen Scheme". The entry will show you if that scheme is associated to…

Olá @Fabrício Diego Ferreira , Bem-vindo à comunidade Atlassiana. Um administrador pode usar o recurso Importação de CSV para criar novos problemas a partir de um arquivo CSV. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ As instruções na página acima informam como um…

Hello @Jack McCauley Welcome to the Atlassian community. Please start a new Question post and provide all the details of your scenario, including - the product in use - product hosting type - if using Jira Cloud specify if you are working with a Team Managed project or a Company Managed project - what steps are you using…

@Suresh Srini It looks like you have started a new Question for your issue. Look for answers to be provided there. https://community.atlassian.com/t5/Jira-Software-questions/specific-users-not-able-to-tag-other-users-in-Service-management/qaq-p/2628749

Olá @Verth Tecnologia , Obrigado por essa informação. No seu Esquema de Permissões as permissões foram alocadas, de forma a restringir o acesso. A permissão Administrar Projetos foi alocada para a função de projeto "Administradores". No entanto, com uma assinatura gratuita que sempre foi gratuita, todos os usuários que…

Which field is the single line and which is the multiple line? Try as shown below - put double quotes around each smart value. { "fields": { "{{issue.customfield_10034}}":"{{issue.customfield_10088}}" } }

Hello @Adrian Sabic Welcome to the Atlassian community! In what screen are you seeing the issues being randomly filtered out? Can you provide a screen image of the workflow? With what type of project are you working? You can find that information in the Type column on the View all projects page which is under the Projects…

Can you provide a screen image of what you see?

I recommend you contact Atlassian support directly about this: https://support.atlassian.com/contact/#/

@Hariharan Iyer Really? You can customize permissions through the API for Confluence Free, even though the documentation says that permissions can't be customized in a Free subscription?

Hello @Cristi Delgado Welcome to the Atlassian community! Are you using the native Log Work feature or a third party time tracking app? What do you mean by you can't access the Work Description field? Is the field not displayed, or are you not able to click in it? For the native Log Work feature you do have to first enter…

If you just pull down the list and don't type anything, do any entries display? So far I'm stumped.

Hello @Craig Duffy What version of the product are you using? Do other admins have the same experience? Are you able to find users and groups in other projects' Users And Roles pages? Are you able to find users in user picker fields within issues and using "@" mentions?