Trudy P Claspill Community Champion

That sounds familiar. I think there might be an issue in the Atlassian public backlog about it. I'll do a search later and post what I find.

Hello @Mia Bright What is in the Audit Log for the rule execution when you link the second and later issues? What are the details of the Edit action? In the second and later link creations, from which issue are you initiating the link creation; the Bug or the Service issue?

Can you provide a screen image of a card from the board that has subtask, and the Issue Details view of the same issue showing the subtasks?

Hello @Katherine Gray Welcome to the Atlassian community. Subtasks will show on the JWM board, but they will be nested under their parent issue. They can't be separated in the board display from the parent issue. This is an example of the indicator that an issue has subtasks. When you click on that button you see the…

Hello @Michael.Sly Welcome to the Atlassian community. CSV import will still be supported, but will be accessible only to Jira Admins, I believe. And the interface is changing. The message that pops up within the product references this page.…

Hello @Lief Bennett Welcome to the Atlassian community. Using Automation Rules you can use the Send Email action to send messages to people based on explicitly entering their email, regardless of whether they have access to Jira. Have you worked with Automation Rules before?…

Hello @Russell Brown Welcome to the Atlassian community. What information do you want for those users? Would it be adequate to manually enter the users' emails into a custom field that you could then parse in an Automation Rule and use in the Send Email action to send those users some update about the issue?

Hello @Musa Aqeel Welcome to the Atlassian community. There isn't a pre-built solution native to Jira. You could use Automation Rules to achieve your goal. You can use Issue Transitioned as the trigger, triggering the rule based on the blocking issue changing to a particular status. You can use For Each Related Issue:…

I suggest you provide that feedback to Atlassian using the feedback option in the product, or through a support case.

Hmm, news to me. But I don't spend a lot of time working with Premium subscriptions with extended.isdue type hierarchy. It seems to me that subtasks could not be added to Epics already. But perhaps they could be added to higher levels because those issues types are created as "standard" issue types (versus Epic or Subtask…

This appears to be a duplicate of https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-create-a-scheduled-automation-for-a-subtask-based-on/qaq-p/2684975

Hello @Jeevan Kumar K G If you want your issues to default to the status "Yet to Start", then in the Workflow diagram grab the end of the arrow from the gray circle going to "Kanban Backlog" and drag it to the "Yet to Start" status. If you want to keep the Kanban Backlog status available in your workflow, you will need to…

First, to be clear, they are not my products. I'm just another user of the products, albeit one with years of experience. ;-) Jira Software agile boards can be copied. Note that in Jira boards are just a method to view and manipulate issues. The issues are not "in" the board. The issues are actually in a Project. Are you…

Hello, Unfortunately those are not the images we need. We need the Workflow diagram that shows the statuses and the transitions between the statuses. The method to get the Workflow diagram depends on the Type of your project. That was the second thing I asked for in my first response. The third thing I asked for was the…

Hello @Shawn Yarnold In Jira Work Management a JWM project gets one and only one Board created for it, and the board has limited options for customizations. If you have the Jira Software product available to you on the same instance and you have a license for that product then you can make additional boards based on Saved…

Hello @Jeevan Kumar K G 1. By default when you create an issue it will be set to the status that is indicated by the arrow that goes from the gray circle to a Status value, in the Workflow for that type of issue. Example: Can you provide an image of your workflow diagram? With what type of project are you working? Get that…

This post from 2017 might help you get the issues related to sprints, from the database. https://community.atlassian.com/t5/Jira-Software-questions/SQL-for-getting-all-issues-related-to-a-sprint/qaq-p/663162

If you used parent(<epic issue key>) ...with parentheses then you have used the wrong syntax. "parent" is not a function, it is a field. You need to use it thus: parent=<issue key for the Epic>

Hm, so do I. The function is listed in the documentation. Try using the other JQL I suggested.

Oh, I see. I thought you meant in naming the site they used your domain. It appears that the interface for seeing the Discovered Products is part of the Atlassian Access plan. In your case I recommend that you open a support case directly with Atlassian, letting them know that you received the email and asking for their…

The solution depends on two things: 1. The way you link dependent issues. 2. The way, in the rule, you are looking for dependent issues. When you set an issue as dependent on another issue, I assume you are using the issue linking functionality. An issue link has a name, and Inward Description, and an Outward Description.…

Hello @Mahanth Prudhvi P How do you know the product was created by one of your users? It is possible that the product was created by somebody else entirely. Does your company have a trademark on that domain? If so, you can reach out to Atlassian Support to ask for assistance. In the case of a trademarked name, they may…

Hello @Pedro Whenever asking for help with an Automation rule, providing screen images showing your full automation rule and details of each step will enable us to help you faster. It is also helpful if you provide the information that gets written into the rule's Audit Log when the rule executes. And in this case can you…

Thank you for the additional information. Can you confirm that you are trying to get the child issues of the Epic? If so, then you should be able to get the child issues of that epic with the simple JQL: parent=<issue key for the Epic> ...or using the parentEpic() function issue in parentEpic(<issue key for the Epic>)…

Hello @Rodrigo Xavier Do you want to get subtasks for a single, explicitly identified parent issue? Do you have the issue key for that issue? If so, then you can get the subtasks using the JQL: parent=<issue key> If instead you want to use a query like the one you posted to dynamically get a list of parent issues, and then…

I think this doesn't quite match the OP's ask. They did not ask to update the issue dates when the sprint is started. They asked to update the issue dates when the sprint is "added", as in the Sprint field in the issue is changed to add a future or current sprint.

Hello @Jason Chayer With the Standard subscription you have access to the "basic" Timeline feature. That means you are constrained to a single project. The Timeline feature will be available when you are viewing a Board, and should show the Epics that are within the scope of that board's filter. Is that not the experience…

Hello @Jean Francois Gelinas To the best of my knowledge in Jira Cloud subtasks have been allowed at only the lowest level in the Premium subscription, but I could be wrong. I know that Jira Server/Data Center did allow creation of subtasks at other levels. The ability to add a child issue in a Premium subscription is…

As per the documentation it is not possible to make Team Managed projects anonymously accessible. https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/ Only Company Managed projects can be made anonymously accessible.

Hello Lili, To view the issue hierarchy * click the gear icon near your avatar in the upper right and select Issues * In the new screen in the panel on the left near the top of the list will be the Issue Type Hierarchy option. A table will display showing level names on the left and issue type icons on the right. Can you…