Trudy P Claspill Community Champion

Hello @Maxine Freedman-Thompson You did not pick an easy case for you first attempt at Automation Rules! ;-) Let us first talk about the trigger for the rule. You selected "Issue Linked". That means the rule will be triggered when you create a generic issue link between two issues. In your original post you said you want…

Bonjour, Je suis désolé mais je ne pense pas comprendre pleinement votre scénario. Cela est probablement dû au fait que je ne parle pas français et que j'utilise une application de traduction pour traduire votre texte en anglais et traduire ma réponse en français. La traduction change la terminologie, ce qui crée de la…

Refer to https://support.atlassian.com/migration/docs/compare-cloud-to-cloud-migration-methods-for-jira/#Use-a-CSV-file-to-import-issues

Hello @Lindsey Morton-Burr Welcome to the Atlassian community. First can you confirm for us the type of project with which you are working? You can get that information from the View All Projects page under the Projects menu. Rather than moving tasks that have been completed back to Open, I would recommend that you create…

Hello @Lili Welcome to the Atlassian community. Are you using a Premium or Standard subscription? If you see "Plans" among the options on the menu bar then you have a Premium subscription. Are you an administrator for your Jira instance? I ask because it would be help to us to see the Issue Type Hierarchy that is available…

Hello @Tami Blake I'm not sure about making a "Create Issue" URL for a TM project, but to get the project id for the project you can use the REST API call for getting data about a project: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidorkey-get Example:…

Unfortunately Jira does not provide a native "calculated field" custom field type, so you won't be able to set up a "calculated field" custom field and plug in the calculation to happen on demand. Calculated/Scripted fields require a third party app. Depending on how often you want to generate the data, and to whom you…

Please clarify the problem you are trying to solve and your requirements. Your original question was about getting sprint data only. You didn't say anything about wanting issue data. Why do you need to get the information from the database? There are Sorint reports within the UI to show the Sprint information plus the…

As I said, that functionality doesn't exist. If you want to submit a change request, have your Jira Administrator open a support case at https://support.atlassian.com/contact/#/

Hello @Sutir Mazumder Welcome to the Atlassian community. Adding columns to the rows in the Issue Links section is not supported natively. https://jira.atlassian.com/browse/JSWSERVER-16253 Are you willing to consider buying a plugin to get that functionality?

Hello @Tom How many licensed users do you have for your Jira product? The limit for the Free plan is 10. If you have more than 10 licensed users that may block you from switching to the Free plan.

Hello @Paul Warkentin I can export the data to Excel and instantly have the info Do you mean that when you export the issue data you see a field pre-filled with the information about how long the issue has been open? Or do you do data manipulation in Excel to get that information? As far as I know, for Software projects…

Hello @Natalia Linchenko You're welcome! Can you confirm for us that your and your teammate's question has been adequately answered, and that the suggestions are working properly for you?

Hello @dawn.leonard I'm not aware of, and am not finding documentation for, a built-in "Create Action Ticket" function. I don't work as much with Service Management as I do with the Software product, so I may have missed something. You could definitely replicate the functionality using Automation Rules.…

Hello @Rey Welcome to the Atlassian community. Is the Bouygues Telecom Jira instance a Jira Software Cloud instance? Are you wanting to transfer the project to another Jira Software Cloud instance? If so, do you already have that other instance set up? If both the source and destination Jira instances are Cloud, you can…

Hello @Jean Francois Gelinas Can you provide example images where you do and do not see the subtask button? For what types of projects is the button present and for what types of projects is it absent? You can find the project type information on the View All Projects page.

Hello @Justine There is not a native JQL method to get what you want. First you want to filter for the Epics assigned to you: issueType=Epic and Assignee=<you> There are a couple of ways to get the children of Epics, but none of them take another filter as input. parentEpic() -…

See if this article answers your questions. https://confluence.atlassian.com/jirakb/determining-sprint-status-from-the-database-955177463.html

Hello, I provided the answer without testing it, just referencing the documentation. When I tested it myself in a Team Managed project I got the same error your did. I think I made an error in the code - I left out the issue prefix in the smart value. { "fields": { "Tester": { "id": "{{issue.Assignee.accountId}}" } } } But…

After dragging the bar to change the dates are you reviewing those changes and committing them to the underlying issues? The underlying issues won't be updated until you review and save the changes.

I found this related change request: https://jira.atlassian.com/browse/JSWCLOUD-26035

If you want everything due three days from the current date or sooner or in the past then use: duedate <= endOfDay(3d) You can find more info about advanced issue search capabilities here: https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/

@William Heye Go to the View All Project page, under the Projects menu. Find you project in the list. Look at the Type column. That will tell you the type of the project.

Los proyectos administrados por el equipo no usan el campo "Puntos de historia", solo usan el campo "Estimación de puntos de historia". Debes cambiar tu acción de edición para actualizar el campo "Estimación de puntos de la historia" en el número principal. Es posible que también deba cambiar el valor inteligente para…

How do you uniquely identify the related Compliance subtask? Is that an custom subtask issue type? Is there ever only one such Compliance subtask per parent issue?

Hello @Natalia Linchenko When you say "tasks that are due" do you mean the due date is set to today (the current date)? Do you want all these tasks displayed in one swimlane? What if the tasks have a due date in the past, or are due in 4 days or later? If you want task with a due date in the range of today through end of…

I did not see your update with the image of the rule before posting my last reply. What are the possible values for the fields Add Compliance Appt Request and Add Compliance Product Request? Under what circumstances are the values in these fields changed? The way the rule is written it will transition the issue where the…

I believe that it would be possible to implement your requirement with an Automation Rule, but we would need specific and actual information to provide an example solution for you. If I understand correctly the rule would flow something like this: Trigger: Issue Transitioned -- To Status: Done Condition: Issue Fields…

We have a subtask created for one of our products that is only referenced it the product requires Compliance review. At this time, we are manually closing this task if review is not required. I would like to add a post function or automation to close this subtask upon transition of a different subtask if the workflow for…

Glad I could help! If your question has been adequately answered, please consider clicking on the Accept Answer button to mark you question as Solved.