Trudy P Claspill Community Champion

Hello @Phil As per this document: https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/#Child-issues ...you should be able to use portfolioChildIssuesOf("issue key") to get all the children down through the layers for a specific issue.

Hello @Jacob Samuel Welcome to the Atlassian community. What type of project are you trying to modify? You can get project type information from the View All Projects page under the Projects menu. There are different levels of Administration access. There is Project Administrator, which can administer specific projects in…

Hello @Alexandra Grudzien You can find the project type information on the View All Projects page under the Projects menu. If the Backlog screen is enabled you would see an option named Backlog in the navigation panel on the left. Unfortunately Jira doesn't offer a project level Burndown chart natively. You would need to…

There are multiple Automation actions that can be used to modify issues, such as the Edit Issues and Comment Issue action. These can be used to modify the issue that triggers the rule or other issues, depending on how the rule is structured. It just depends on what you need to do.

こんにちは @shota.shimizu 、 翻訳アプリを使っています。私の返答が正しく翻訳されることを願っています。 アトラシアン コミュニティへようこそ。 現在、2 つのユーザー管理エクスペリエンスがデプロイされています。オリジナルのユーザー管理エクスペリエンスと、一元的なユーザー管理エクスペリエンスがあります。 環境に新しい一元的なユーザー管理エクスペリエンスがある場合は、グループ メンバーシップを管理する組織管理 API があります。 https://developer.atlassian.com/cloud/admin/organization/add-user-to-group/…

Hello @Jon Hayward-Crichton Welcome to the Atlassian community. Your first problem is that you JSON syntax is, in fact, not valid. You have left the sample text in the field. Everything from line 8 to to bottom is the same text, and you need to remove it. You also need to review the comma at the end of line 7. { "update":…

Yes, exactly this. When an issue is moved from one project to another it gets a new issue key comprised of the destination project's key and the next sequential number in that project. You can still search for the issue based on its original issue key because Jira keeps track of such issue moves exactly for the purpose of…

Hello @Dany Abou Asali The Group By Subtask option is one that you may see in a board for a Team Managed project. It is effectively the same thing as selecting Group By Stories in a board for a Company Managed project. In both cases you get a swimlane for each standard level issue that has subtasks, while the standard…

Hello @Matthew When asking for help with an Automation rule (which I assume you are doing) it will help us to help you if you provide images showing your complete Automation rule and the details of the step where you are having difficulty. Sometimes the issue is the context of the step, or a syntax error, but we can't…

Only the original, default context for a field has the option above the Projects list to select "Global". If you add another context for another issue type for that same field, you have to explicitly pick the projects to which that context will apply. You might be able to use an Automation rule with the Project Created…

Hello @Bp SchTon Welcome to the Atlassian community. Custom field contexts can be specified based on issue type(s) combined with project(s), so yes you can have a context that is specific to an issue type, associating that with either all projects or 1..n projects.

Adding to this, saying the same thing in a slightly different way... The Sprint Burndown (and sprint completion) will consider only the issues in the one column farthest to the right to be "done". It doesn't matter what the actual status value is, only that the Status is mapped to that farthest right column. You can have…

Hello @Meghana kamble Welcome to the Atlassian community! You need to provide a time unit when using a criteria for a relative date. For example updated <= -6d : all issues updated 6 days ago or longer Unfortunately there is not a unit for months. You could use weeks instead 6 months * 4 weeks/month = 24 weeks updated <=…

I'm glad I could help you. I don't see any statement in the documentation that decimal numbers require a leading zero. If my answers have helped you solve your problem please consider clicking on the Accept Answer button. That will mark your post as Solved, which helps others searching for answer find posts with validated…

Hello @Kurtis When you want to edit a field through Automation you have two options: Select the field from the list (1), so that it shows up below (2), and enter the value/smart value for that field at (3). - OR - Make sure the field does not show up at (2), click on More Options (3), and add your JSON in the available…

Hello @Fahad Akhtar The setting you are seeking is in Confluence, not JSM. You need to go to the administration options in Confluence - in Confluence click the gear icon by your avatar. Then, in the navigation panel on the left, expand Security and select Global Permissions. That will show a page labeled Global Permissions…

Hello @Sreedevi Dasari Welcome to the Atlassian community! There are several story mapping apps available for Jira Cloud. Here is a search link for the Atlassian Marketplace to help you get started in finding them. https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=user%20story%20mapping

Hello @Brian Taylor I found two issues in the backlog that are related to this: https://jira.atlassian.com/browse/JSWCLOUD-20774 https://jira.atlassian.com/browse/AUTO-519

When I used (.2) I got an error in the Audit Log for the rule. Do you get an error in the log? When I used (0.2) I did not get the error, and I got the correct value.

Hello @PrathibaVellaikkal Welcome to the Atlassian community. What functionality are you hoping to get by "managing" multiple scrum teams in a single board? You could do the following: Create a filter that will find all the issues that will be within scope for these multiple teams. Create a Scrum board based on that…

Hello @Matt Meeks The functionality has changed in the 2+ years that have passed since this question and answer were posted. In the intervening time period the Epic Link field has been deprecated and now the Parent field is used in both Team Managed and Company Managed projects for specifying an issue's parent Epic.…

Hello @Rodrigo Sala When asking for help with an Automation Rule, it will help us help you if you provide screen images showing your complete Automation Rule so that we can see the context in which you are trying to execute the steps. Also point out the step where you are experiencing the problem?

Hello @Alexandra Grudzien Welcome to the Atlassian community. Are you working with issues in a Team Managed project or a Company Managed project? Are you using a Kanban board with or without a Backlog screen enabled? Where are you hoping to have the story point information displayed?

Hello @philipf Does your board scope include multiple projects? Are the issues in the 'ready for QA' status from a different project than all the other issues that successfully move to the next sprint? Do you have any Automation Rules in place that could be affecting these issues?

Hello @Deepika.Atrey Welcome to the Atlassian community. What gadget are you using in the dashboard? The gadgets that are natively available with Jira don't support display of all the comments associated with an issue. Can you provide a screen image that shows the gadget configuration? It is possible that an administrator…

Hello @Tricia Woodgett Welcome to the Atlassian community. No, it is not possible to view already closed/completed Sprints in the Board view. What problem are you trying to solve with this request? If you are wanting to review the issues that were part of the sprint you could use the Sprint Reports for that.

Hello @Monika Prasad Welcome to the Atlassian community. Have you explored the Automation Rule functionality? https://confluence.atlassian.com/automation/ If you have sufficient permissions to create Automation Rules then you could use rules to retrieve the issues and copy data from one field to another. You could also…

Hello @acasillas Welcome to the Atlassian community. It is not possible with Team Managed projects to add more fields to the "cards" that display data for issues in the Backlog or Board views. There is a change request to which you can add your vote. https://jira.atlassian.com/browse/JSWCLOUD-17336

Hello @Madar, Andrew What is the context where you are using this? Is it an Automation Rule? If so, please show us the complete Automation Rule and the details of the step where you are trying to use that syntax.

Hello @Jeff Berndt Welcome to the Atlassian community. There is not a native "template" function, per se. There are a variety of ways that you can create an Epic with a standard set of child tasks. You could use an Automation Rule that you trigger manually or in some automated way, and in that rule you could create an Epic…