Trudy P Claspill Community Champion

Hola, Está utilizando el valor inteligente incorrecto para obtener la dirección de correo electrónico. Consulte la documentación para conocer los valores inteligentes que están disponibles para los tipos de campos de usuario: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#--initiator-- ---…

¿Cuál es el tipo de campo para "V&V Pre-Approved"? Si desea configurar el campo en una fecha y hora para una zona horaria específica, debe incluirlo en su valor inteligente {{now.longDateTime}}. Referirse a https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Convert-timezone-date--- La…

Hola Analía, Has marcado tu publicación como Resuelta al aceptar mi respuesta. ¿Puedes confirmar que tu problema está realmente resuelto? ¿O todavía tienes un problema? --- Hello Analia, You have marked your post as Solved by accepting my answer. Can you confirm that your issue is truly resolved? Or are you still having a…

I figured it out, finally. Your API call is incorrect by one letter. There needs to be an "s" on "transition" rest/api/2/issue/BETA-24/transitions?expand=transitions.fields

You're welcome, @Jeff Stack If my response has helped you solve your problem, please consider clicking on the Accept Answer button to mark you post as Solved. That helps people searching the forum find posts that have validated solutions.

Hola @Analia Busso , Para que podamos ayudarle adecuadamente a depurar su regla de automatización, necesitaremos que proporcione imágenes de pantalla que muestren la regla completa. Por ejemplo, ¿qué disparador o acción estás usando para ejecutar JQL? ¿Está utilizando la acción Buscar problemas? Si es así, entonces el…

Hola @Paul Hernandez Martinez , Bienvenido a la comunidad Atlassian. ¿Te refieres a esta aplicación? https://marketplace.atlassian.com/apps/1221074/database-exporter-for-jira-cloud?hosting=cloud&tab=overview En caso afirmativo, la respuesta a su primera pregunta es que la aplicación es gratuita. Dice eso en la esquina…

Addressing the simpler, second question first - no, the Move of issues does not lock down the source project. Regarding your question about backing up the data before you move it, Jira natively provides a backup process that generates and XML file, and support "importing" that XML file as a method to restore your Jira…

Hola @Itsel Vazquez , Bienvenido a la comunidad Atlassian. Si está configurando el campo mediante una regla de automatización, comparta imágenes de esa regla con nosotros. También proporcione una imagen del paso en el que está configurando ese campo para que podamos ver los detalles de cómo lo está configurando. --- Hello,…

First, I think you should start a new Question post to get assistance, since the question you are asking is no the same as the question posed by the author of the original post. Creating a new Question will ensure your request for help is seen by the wider Community. Updates to an existing post are seen only by the author…

Can you provide screen images of what you're seeing?

Hello @Lorraine Llarena With a Jira Business/Work Management type of project, that is not possible. Such projects can display only one workflow at a time within their boards. If you have the Jira Software product as part of your instance, and if you have a license for that, then you could leverage that functionality to…

Olá, Bem-vindo à comunidade Atlassiana! Você revisou a documentação das regras de automação e tentou resolver isso? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Você pode criar uma regra programada para ser executada todos os dias. Nessa regra, você forneceria um filtro para selecionar os…

Hello @Stephan Krasner Welcome to the Atlassian community. Each licensed Jira user account is tied to an email address. If you are not using integration with an Identity Provider to manage your users, then that email address needs to be valid and have an accessible email inbox, so that password setting and account…

Hello @Chandra Mouli Have you tried contacting Atlassian's Billing, Pricing & Licensing team directly concerning these questions? https://www.atlassian.com/company/contact/purchasing-licensing I believe you will have to wait until the end of your current license agreement to decrease you user tier. You will, of course,…

Hello @Mahanth Prudhvi P Please see the second response I added to this same post you created previously: https://community.atlassian.com/t5/Jira-questions/Restricting-users-from-creating-new-product-or-getting-those/qaq-p/2699771 If you don't subscribe to Atlassian Access/Guard, I believe your only option is to contact…

Hello @Raghav M Welcome to the Atlassian community! It is not possible to set a Quick Filter to be enabled by default. There is a change request for that to which you can add your vote. https://jira.atlassian.com/browse/JSWCLOUD-22341

Hello @Eric Roetenberg That will not be possible with native Jira functionality. There are third party apps that extend JQL filtering capabilities. Do you have any of those or are you open to acquiring one? More than one that is available would enable you to meet your requirement. For example Adaptavist's Enhanced Search…

Hello @nrowe Welcome to the Atlassian community. After editing the board's filter, go to the Configure Board option and look at the Columns page. If the new project's issues use different statuses than were already in the board, those statuses will show up in the Unmapped Statuses area. Those Statuses will need to be…

Olá @Iosnir Siqueira , Bem-vindo à comunidade Atlassiana! Vá para a opção Configurar Quadro encontrada sob o botão rotulado com três pontos no canto superior direito acima da exibição do quadro. Selecione a página Geral. Na parte inferior da página você verá uma opção para ocultar itens concluídos. --- Hello, Welcome to…

Hello @Thibaut Bourelly Welcome to the Atlassian community. First, be aware that the only people who have seen your addition to this post are the original author and the people who responded. Given that this post is almost 3 years old that means very few people have seen your addition. To ensure your question gets maximum…

Bonjour, Je suis désolé mais je ne sais pas à quoi vous faites référence lorsque vous dites "table 2 Scrum ou 3 déploiement". Pouvez-vous fournir des images d’écran et indiquer ce que vous entendez par là ? Ce à quoi je fais référence, c'est n'importe quel Agile Board configuré en tant que Scrum dans Jira Software. Seuls…

I see. You had not previously mentioned that. I think that you only option is to open a support case directly with Atlassian and ask for their assistance. https://support.atlassian.com/contact/#/

As per the information reference I provided, if you want only JWM since you have started a trial you would be able to move forward with just JWM. However in 2025 you would have to transition to using the unified product. If you decide to go with the combined product now and choose to get a paid subscription for the premium…

Hello @Hayden Moser It is correct to assume that it is Automation 2 that is not giving you the results you want? What is the scope of the rule? Is it set up for a single project or multiple projects? Can you provide the Audit Log details for a rule execution where issues were created that you didn't want to be created?…

Hello @Joseph Evanson Jr_ Welcome to the Atlassian community. First, I want to say it is great that you are already looking at https://university.atlassian.com . That is an excellent resource. There are also lots of independently made and Atlassian made videos on YouTube, plus, of course, this community. Second, let us…

Hello @Celina Kincaid I think doing something like this with the Advanced JSON Editing option might work, but I haven't tested it. replace customfield_12345 with your checkbox custom field. { "update": { "customfield_12345": [{ "add": { "value": "option1" } }] }} I inferred this from the following documentation, looking at…

That is very odd. The issue type should not make a difference. Jira may still be keeping Epic Link and Parent synchronized, which would be why it is clearing the Epic Link field when you clear the Parent field.

Olá @Vinícius Loesch - Optimum Tecnologia , Bem-vindo à comunidade Atlassian. Isso pode ser conseguido com uma regra de automação. https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Você poderia usar um gatilho agendado para executar a regra mensalmente. Na regra, você pode usar várias ações Criar…

Hello @Jodi Jones So far I am not able to recreate your issue. In my instance I can't edit the Epic Link field anymore. It just says "Replaced by Parent" You should be able to remove an issue from an Epic by clicking into the Parent field and clicking the (x) to the right of the entry. You should also be able to unlink a…