Trudy P Claspill Community Champion

Hello @Yegor Schustik Welcome to the Atlassian community! I have not been able to replicate your scenario so far. I do see that you are using a Team Managed Software project, and I made sure to do the same when trying to replicate your error. How do you know that there are issues in that sprint? Can you show us the Sprint…

Hello @Sawankumar Tak This API endpoint supports setting the Project Category for a project. https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-projects/#api-rest-api-2-project-projectidorkey-put You could create a Global Automation Rule that uses the Project Created trigger to run when a new project is…

Based on the image you provided, this is what I think you are trying to do. Let me know if I have this correct. When an issue is created And that issue's type is Epic Then create a new issue * The issue type for the new issue is based on the "Teams Involved" field in the Epic Is the new issue supposed to be a child of the…

I found this bug in the Atlassian backlog that Done Epics are not removed from the panel in Team Managed projects when the child issues have more than one Done Status value. https://jira.atlassian.com/browse/JSWCLOUD-20741 Does that align with your scenario?

Hello @Audra Senterfitt Welcome to the Atlassian community. If your Epics have been set to a status that is color coded green then they should be getting hidden from the Epics panel automatically. The Epics panel is supposed to hide Done issues based on the Status of the Epic being a Status that is part of the "Done"…

@Laurie Sciutti It is no longer necessary to set the separate "Epic Status" field. See my response below.

Hello @Jessica Wang Can you provide a screen image of your Issue Type Hierarchy screen, please?

Hello Jo-Lee, Please show us screen images of the rule that you have built so far.

Hello @zeljo.opacak Have you checked the configuration of permissions for the affected spaces? Are permissions allocated to individuals or based on user groups? If permissions are based on user groups have you confirmed that the users are still members of those groups?

Hello @John Doen Welcome to the Atlassian community. Can you show us the configuration details of your macro? Also, are you using Confluence Data Center (self-hosted) or Confluence Cloud? Looking at the documentation for the native Attachments macro I don't see an option in its configuration that allows you to specify that…

Hello @Warren Dutka Welcome to the Atlassian community. In a Company Managed project in order for a user to be able to be selected in the Assignee field of issues, they must be granted the Assignable User permission in the Permission Scheme associated with the project. You can see the Permission Scheme associated with the…

Hola @Itsel Vazquez , El orden de los problemas en esa vista se basará en cómo se han clasificado (priorizado) los problemas. En tableros y trabajos pendientes, puede arrastrar y soltar problemas uno encima y otro debajo del otro para indicar que los que están arriba tienen un rango (prioridad) más alto que los que están…

Hello @Jo-Lee Bertrand Adding a custom field is one step. Updating the custom field each time the issue is updated is another step. With which step do you need help? Do you want one field that shows the person and the date, or two fields? What is the type of the project with which you are working? Get that information from…

If you are not using managed accounts, then there are three causes I can think of. 1. The account is managed by the user themselves and they requested it be deactivated. 2. The user account is in a domain that has been claimed and verified by somebody else, and that entity has deactivated the account. 3. Atlassian, for…

Hello @Johanna South Welcome to the Atlassian community. I don't think it has ever been available on the View All Projects page under the Projects menu. That column should be available on the Projects list if you access it from your Settings/gear button next to your avatar. 

I'm glad you've found my answers to be helpful. There is documentation on the search/View All Issues interface here: https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/ The section on Advanced Search will provide information on the native JQL language. You can also find free training on JQL in…

Hola, ¡Bienvenido a la comunidad Atlassian! La actualización de la marca de tiempo Resuelta se basa en cuándo se establece el campo Resolución. El campo Resolución debe configurarse en el flujo de trabajo utilizado por los problemas del proyecto, en las transiciones al estado utilizado para los problemas…

Hello @Justin Driggers Welcome to the Atlassian community. I recommend that you open a support case directly with Atlassian Support for this issue. https://support.atlassian.com/contact/#/

Hello @Sadhana Viswanathan Welcome to the Atlassian community. Try this: issuetype in (story, Bug, Task) AND (project in ("Project1", "Project2", "Project4") or (project = "Project3" AND labels in (labe1, label2))) AND status in (done, DONE) AND resolved >= startOfDay(-730) ORDER BY resolved Desc

You're welcome. If my responses have helped you solve your requirement/issue, please consider clicking on the Accept Answer button. That will mark your post as Solved, which helps others searching for answers find the posts that have validated solutions.

Have your internal teams done the upgrade? Please note that I am just another user of the Atlassian products, albeit one with many years of experience. I am not an employee of Atlassian and have no special insight into their design plans/decisions or feature development. Why can't I trigger a bulk change from the script…

Team Managed projects do offer a form of issue security, but the implementation is different than what is available in Company Managed projects. For more information refer to https://community.atlassian.com/t5/Jira-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115…

Hello @william_taylor 1. I don't see any identifier in the View All Filters list to tell you that. You can click on any of those filters, though, and by default they will open in the View All Issues screen. If you see numeric IDs in the JQL like you saw in the filter we've been discussing, that is a good indicator that it…

Atlassian has been offering three variations on the Jira product; Jira Service Management, Jira Software, and Jira Work Management. There are different project templates for each of these products, and each product offers slightly different functionality, as each product was designed to serve different business needs. The…

Hello @Ahmed Ben Hena Welcome to the Atlassian community. 1. Do you mean you want to add a new issue of type "Copy", where "Copy" is another type of issue similar to Story, Task, and Bug? 2. Or do you want to add a new issue of some other issue type and add "Copy" as a value in the new issue? Creating a brand new Issue…

Hello @Roland Dóka Welcome to the Atlassian community. Your problem is here: You need to change this to copy from the Trigger Issue, the issue that caused the rule to be triggered. If you click on that text you will get a pop-up that lets you change the issues from which you want to copy the values.

Hello @william_taylor If you create and save that filter in the Enhanced Search screen, then you can select the filter from the View All Filters list and it will display the results in the View All Issues screen. There you will have access to the native Bulk Change feature. The query will look a little different in the…

Hello @william_taylor That sort of conversion happens when a filter is retrieved in the View All Issues screen but the filter itself was created and saved in the Adaptavist Enhanced Search screen. Do you have the ScriptRunner or Enhanced Search app on your Jira instance? They would show up under the Apps menu if you do. If…

Hello @Peter Ellis That would seem to indicate that you are being added to something that is part of the Notification Scheme for the project. It could be a Project Role or a User Group. Have you tried using the Notification Helper tool available to Jira Admins? That might give you some clue about how the notification…

Hello @Sherri Queen Company Managed projects allow you to share project configurations, such as screens, workflows, fields, and permissions settings, but do not natively give you a method to set up a "template" that includes issues and copy them in bulk to make a new Jira Project. A potential solution would be to create a…