Trudy P Claspill Community Champion

Plans can be based on Saved Filters, and you can save the filters created in Enhanced Search, so it should work. I don't have an environment where I can test that out to confirm.

Business (aka Work Management) projects do not currently include the Backlog feature. If you want a project that provides a Kanban board and the option to have a Backlog screen then you need to use the Kanban template under the Software Development project template group.

Your syntax is wrong in the first Log Action. You're missing the second curly brace at the end of the first smart value. The native "Start date" field actual does have a custom field id. Try following the instructions on this page for printing out all the fields of an individual issue for one of your issues where you have…

Hello @Gregg Reaves There is an unresolved change request about being able to see actual date/time in the filter results. Apparently the display of relative time encompasses the past 7 days, after which actual date/time are displayed. https://jira.atlassian.com/browse/JRACLOUD-75515

Hello @Hien Thanh Ho Welcome to the Atlassian community. Jira keeps track of the old and new issue keys when issues are moved between projects. You can use the old issue key in your searches and Jira will automatically find the issue in its current project. In the below case I moved the SK issue to the CS project. Both the…

Hello @Lindsay Anthony Welcome to the Atlassian community. The Quest badge is a digital badge that you would find under your Profile in the Kudos section. Were you registered for the event using the same email that you use to access the Atlassian community? If so, then the badge should be automatically applied. If you use…

Thank you. In the diagram, each arrow pointing to a Status lozenge is a Transition. You can click on them (when in edit mode for the workflow) to drill into the Triggers, Conditions, Validators, and Post Functions associated with the transition. You need to examine the one between the black circle and the Backlog status to…

Hello Kevin, To modify the workflows for a Team Managed project go to Project Settings and then click on Issues. That will show you a list of the issue types in the project with one of the types highlighted. Notice in the center panel it shows the issue view fields and at the top there is an Edit Workflow button. Click…

Hello Ben, The Components field can have multiple values; let us say the values are A, B, and C. Let us say that C is a duplicate value in the Components field that you want to exclude. If the issue has value C plus another value, do you want the issue excluded or included? If you use component not in ("C") ...then any…

Hello @mhari.krishna "@atlassian.com" is the email domain used by Atlassian for their own employees. Have you recently has a support case open with Atlassian where the support engineer needed to access your data directly? After granting them permission to access your instance they may have needed to give themselves…

Hello @Steve Hooczko Adding three fields to cards display is a hard limit. You can't add more. There is a change request to increase the limit. You can add your vote to it: https://jira.atlassian.com/browse/JSWCLOUD-15624

Hello @Kevin The answer depends on whether your project is Team Managed or Company Managed. Please go to the View All Projects page under the Projects menu. Find your project in that list. Tell us what it shows in the Type column for your project.

Hello @Ben Pape Welcome to the Atlassian community. Use this in your filter to get only issues that have some value in the Components field. component is not EMPTY

Hello @Ian H With what type of project are you working? Find that information in the Type column on the View All Projects page under the Projects menu. The Features option is not available in all project types. For instance it is not available in Business (aka Work Management) projects at this time.

Hello @Todd Lewis If there are no transitions defined in the workflow for the issues in this project that would mean you can't change the status of the issues. That doesn't make sense. Can you share with us the Workflow Diagram for this issue type in this project?

@Tobias Lindell This post concerns Jira Cloud, not self-hosted Jira products. I don't know if the option exists in Data Center versions of the products.

If you were going to need to secure multiple issues another solution could be to have those issues in a separate project and limit access to that project to the dedicated group. If the issues that need to be restricted are in the same project as issues that do not need to be restricted, and that is a Company Managed…

Hello @Saul Mahoney Welcome to the Atlassian community. What steps did you take to create this user? Do you use an IdP to provision users? Have you claimed domains? Is the account a managed account synchronized with your IdP? If it is a managed account synchronized with an IdP, then the data is likely coming from the IdP…

Hello @Beyer Gertrud Are you working with a Team Managed project or a Company Managed project? You can find that information in the Type column on the View All Projects page under the Projects menu. If it is a Team Managed project you would use the Issue Security feature.…

Hello @Todd Lewis Welcome to the Atlassian community. In the Create transition in the workflow for Subtasks in that Project there may be a rule/validator that is requiring the Team field to be completed. In that case the workflow needs to be modified.

Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Data Center? Can you show us images that show your complete Automation Rule? Who is specified as the Actor for the Rule on the Rule Details page? If you navigate to the subtask directly are you able to manually update the Reporter field to another…

Hello @Kayleen Arafiles Welcome to the Atlassian community! What specific functionality within ScriptRunner are you wanting to use with your Team Managed project? And when you ask about "Hierarchy" are you referring to another third party app, or are you referring to the functionality in Jira Premium subscriptions that…

Hello @Dalhart Dobbs ScriptRunner by itself would not satisfy your need. To affect field visibility you would need the addition app from Adaptavist called Behaviours. However, based on the documentation Behaviours is not yet able to affect the issue view/edit screen in JWM projects.

Adding to this... @Marie-Anna Pate Why is it important to you to have those issue key numbers is a specific sequential order? What problem are you trying to solve with that?

...except that in Team Managed projects you can use Custom Fields (with global context) that have been set up for use in Company Managed project. ;-)

Hello @Thiem Nguyen Welcome to the Atlassian community. We are a community of users of the Atlassian products. We are happy to answer questions and help you try to figure out the issue. We are not Atlassian support, though, so we have no access to your actual environment. Before you upgraded to Premium what plan were you…

Hello @Matthew Did you review the information available in the Trigger when you created it? If you want to reference the original value you would use {{fieldChange.fromString}}. If you wanted to reference the new value you can use either {{fieldChange.toString}} or you can reference the field directly from the trigger…

Hello @Tricia Woodgett There is not a good, native method to get that information. Each issue keeps track of all the sprints to which it was added and not removed. If an issue was added to Sprint 1 but not completed during that sprint, and subsequently added to Sprint 2, the the issue's Sprint field will show both Sprint 1…

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The absolute unique numeric identifier for the issue should remain unchanged by a Move operation. You can see the unique identifier for an issue using a REST API call like this: https://tclaspbiz.atlassian.net/rest/api/2/issue/<issue key>?expand=names The first part of the returned data looks like this:…